Initiatives on Bridging the Digital Divide The Malaysian

Initiatives on Bridging the Digital Divide The Malaysian Communications and Multimedia Commission Story usp. skmm. gov. my

MALAYSIA BASIC INDICATORS Source : DOSM, MCMC Explanatory notes: a. Population projections as at end of period, based on Census 2010 b. Number of households derived by dividing populations by average household size c. Base year is 2005 d. Base year is 2010 The CPI reported against a period, refers to the average index for the period spanning 1 st January to the end of that period Persons with Disabilities : 359, 203 (Source: Department of Statistics, Malaysia 2012) 2

SCOPE Current circumstances of ICT accessibility and/or disability issues in the country Current policy and regulatory framework for the Digital Inclusion and especially for Persons with Disabilities Issues and challenges Suggestions or proposals 3

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POLICY Person with Disabilities Act 2008 Communications and Multimedia (Universal Service Provision) Regulation (Amendment 2003) 5

UNIVERSAL SERVICE PROVISION OBJECTIVE Underserved Area PSTN to provide communication access to target underserved areas, localities, and groups within a community Underserved Groups People with Disabilities Children under Protection Public Cellular Women under Rehabilitation Broadband Access People living in lowcost housing area Ø “Underserved Area” is defined from the perspectives of network and application services i. e. PSTN, Broadband Access & Public Cellular Ø “Underserved Groups” being groups of people in served areas that do not have collective and/or individual access to basic communications services [USP Regulations 2002 & (Amendment) 2008] 6

Community Broadband Library Mini Community Broadband Centre Allocated 99 1. 16 m Distributed Completed 120 Figure as at 31 May 2014 1 Malaysia Internet Centre 1, 000 Planned 550 Planned 890 Completed 433 Completed 99 Planned 2010 Districts Public Cellular 2007 1. 68 m 89 Completed 2011 2010 2007 1 Malaysia Netbook Telephony Fi 2002 USP INITIATIVES & ACHIEVEMENTS Wireless Village 5, 000 Planned 4, 709 Completed 7

DIGITAL INCLUSION FOR PWD Computerized learning aids Lack of specialized training Language barrier CHALLENGES Lack of awareness Specific devices Lack of self esteem No expertise 8

DIGITAL INCLUSION FOR PWD (cont. ) Awareness RECOMMENDATION Government fund Research & Development Appropriate training Appropriate resources Parents involvement 9

COMMUNITY BROADBAND CENTRE (CBC) 10

THE CBC ECOSYSTEM MANAGE USP FUND CONTRIBUTE LICENCEES CBC Model 1 Malaysia Internet Centre Mini Community Broadband Centre (located inside Information Dept. Office) Community Broadband Library (located inside Rural Library) 11

CBC: A Malaysian Case Study Wireless Village Service Provider • • USP team to plan, set up framework, implement and monitor Regional Office to monitor centres • • Manage CBC Train supervisors Operation & Maintenance Promotion & Awareness Netbook CBC State Government • • Identify suitable location Promote local products through CBC 12

CBC FRAMEWORK Operation Objectives Social Economic Impact Human Capital Development Capacity Building Broadband Connectivity • • NEW • • • Locations Specifications Total bandwidth 20 Mbps (Hub & Spoke Concept) PC, Printer, Projector, Screen Furniture, web based CCTV Network Monitoring System 2 Supervisors (contract) ICT Related Activities Awareness & Promotion Website – Local Content Lifetime membership fee RM 5, 50 sen/hour to use • • Easily Accessible by Public > 5 km (no other Internet Centre) Size 900 – 1, 200 sq. ft. Premise available for 5 years 13

DISABLED SPECIFIC 1. Creating environment for disabled Accessibility for the Disabled The needs for the disabled (OKU) is determined by the extent and nature of the disability. However, MCMC is looking forward to provide a universal design for disabled, including the elderly to use the facilities and services at the PI 1 M. The universal service providers should take into account accessibility specifications from the local authority on the following, but not limited to: Main door (entrance) Ramps Computer table Washroom 2. Equipped with latest PC specifications Desktop Computer (PC) for Users/Client Desktop computers with latest specifications as follows but not limited to: - 23” display All-in-One PC - Intel Processor - DVD/RW Optical Drive - Ethernet and Wireless WLAN enabled - Webcam enabled - Standard I/O ports - Keyboard and mouse - Microphone, headphone and speakers - Windows 8 and Microsoft Office 2013 - Antivirus with 3 years subscription - 3 years warranty 3. Assisted software for disabled Software and Including software to be installed at 2 PCs for disable (OKU) e. g. physical disabilities, visual impairment and hearing applications impairment used such as screen reader and magnification programs 14

DISABLED AREA 15

CBC Building with 1 Malaysia Concept Space for Disabled User 16

ENTRANCE 17

PI 1 M BECOMES SANCTUARY FOR CHILD WITH ATTENTION DEFICIT HYPERACTIVITY DISORDER (ADHD) Name : AZRUL HAFIZ BIN KHAIRULANUAR Age : 13 years 18

SUCCESS STORY River Ranger 19

THANK YOU For more information, please go to usp. skmm. gov. my