Initiative Feedback Session Teams that succeed learn improve

Initiative Feedback Session Teams that succeed learn & improve together 1

1953 2015 Past Present Coming Soon Future 2

SIX HATS IN DETAIL 3

Process 5 min Objective today is to gather feedback and actionable items to improve for similar future initiatives. To start, we’ll list the objectives of the project/charter. Share anything from the planning or rollout which are facts. Do NOT include hunches and feelings or reasoning – just facts. Save those for the other steps. 10 min List only about the good things that happened in the planning & rollout. 10 min List only the things that could have gone better in the planning & rollout. 10 min Discuss ideas for solving problems or things that may add more value to this kind of initiative in the future. 5 min Share emotional responses that possibly can be turned into action items or key take-aways. Keep things simple. What does your intuition tell you about what happened and what we learned in the end? 4

Going Forward 5

Appendix Back up & background slides 6

The Six Thinking Hats helps accomplish the following: • Separate out thinking so we can do one thing at a time • Asks people to switch thinking from one mode to another • Separates ego from performance • Signals what thinking process we are going to use next • Allows specific time for creativity • Explores subjects in parallel • Expands from one-dimensional to full-colored thinking • Collects feedback in a structured & effective way Using the Six Hats 7

Green ‘Blue-sky’ thinking. Consider abstract thinking, digressions, alternative proposals, and provocative statements. Creative White Objectively consider available information, focusing only on data available, where gaps in existing knowledge exist, and what trends can be extrapolated from the information to hand. Facts Yellow Identify all optimistic, constructive aspects and suggestions regarding a decision or plan, with an eye towards building confidence and enthusiasm at the outset. Positive Red Identify emotional reactions, judgments, suspicions and intuitions in oneself and others, separate from the objective data itself. Feelings Blue Overview Consider the entire thinking process itself, i. e. ‘meta-cognition’. Review and assess the six hats session thus far, identify places where a specific modality of thinking needs expanding, revisiting, or balancing. Black Caution Raise and consider any potential flaws, risks, challenges and fears in a decision or plan in order to preempt them and avoid the dangers of over-optimism. 8

Feedback Session Process (w/hats indicated) Blue 5 min Process - note, our objective today is to gather feedback for similar future initiatives. List the objectives of the project/charter. White 10 min Share anything from the planning or rollout which are facts. Do NOT include hunches and feelings or reasoning – just facts. Save those for the other hats. See “Congratulations. ” Yellow 10 min Participants talk only about the good things that happened in the planning & rollout. 10 min Participants talk the things that could have gone better in the planning & rollout. Green 10 min Discuss ideas for solving problems or things that may add more value to this kind of initiative in the future. Red 5 min Share emotional responses that possibly can be turned into action items or key take-aways. Keep things simple. What does your intuition tell you about what happened? What we learned in 9 the end? Black