Inhouse Legal 2020 Paul Gilbert Chief Executive LBC

In-house Legal 2020 Paul Gilbert Chief Executive LBC Wise Counsel Cathrine Ripley Partner, Head of Commercial/IT Field Seymour Parkes Jeremy Hopkins Head of Client Services, Field Seymour Parkes Joel Hanson Consultant General Counsel

PURPOSE & SCOPE Which of the options below best represents how the legal function might be described by the business? A. A key, fully-integrated function, facilitating growth, managing risk, actively creating value across multiple business workstreams. B. A responsive and efficient service function that deals quickly and effectively with all our legal issues, educating and training us along the way. C. People we contact when we need "approval from legal" D. They don't speak to us, I don't really know what they do. They're a bit scary.

MEASURING VALUE Your CEO calls you into a board meeting without notice and asks for data showing the value of the in-house legal team. Which of the choices below best reflects how you would respond? A. Here's a link to our live interactive data dashboard setting out full details the work we've been doing, the value we're creating and key management information B. Let me run off a report from Serengeti/Tracker (or similar), showing how much internal time and outside spend is being used across matters and areas of law C. I can send you our spreadsheet listing the matters we've worked on this year and who's been dealing with them D. Let me have a think and discuss with the team, and I'll email a list of the main things that have been keeping us busy this year E. WTF?

RESOURCING Which of the following best describes your approach to engaging external providers? A. We have an agreed resourcing strategy and triage process, designed around value/risk to the business and legal complexity, and we use a range of alternative models to ensure "best in breed" for each requirement B. We have a panel of law firms at differing levels of cost & expertise to align with the substance and complexity of the matter, which we centrally manage using a scorecard to ensure they are providing value C. We have a list of approved firms offering discounted rates, which all members of the team are free to instruct when we're too busy or the work is too complex D. We send work out to firms of our choice as and when we feel we need to

TECHNOLOGY & INNOVATION Which of the choices below best reflects your team’s use of technology? A. My Legal Operations Robot will answer your question B. We use a variety of specialist legal technologies (including AI), for triage, matter management, document automation, self-service and contract management C. We use our enterprise software like Office 365 which we have adapted for matter management, document sharing and collaboration D. We use a combination of Excel, Word, email and regular team calls/meetings E. Pass me my quill pen

In-house Legal 2020 www. fsp-law. com