Infrastructure Delivery Management Toolkit 2010 Edition Delivery Process

Infrastructure Delivery Management Toolkit: 2010 Edition Delivery Process 3: Operations & Maintenance 1 development through partnership

Contents of this presentation • Context within the Delivery Processes • Summary of contents of DP 3 module 2 development through partnership

Context within the Delivery Processes Operations and maintenance 3

Summary of contents of this module • Summary of O&M module contents – – – – Process diagram Process and sub-process explanation Asset management team general O&M activities Acquisition of assets Disposal of assets Asset hierarchy Technical condition assessment surveys Asset management: O&M • Facilities Management ‘Engineering Infrastructure Management, Property Management, Asset Register – Maintenance – Remaining life-cycle costing – Risks

Summary of contents of this module • The O&M Process – Asset recognition – Mobilisation for Facilities Management – Asset operations, which include • • • Facilities management Engineering infrastructure management Property management Condition assessment surveys and Remaining life-cycle costing – Maintain assets – The demobilisation of Facilities Management

Summary of contents of this module • General O&M information – Asset Management team general activities • • • Planning of tasks/activities Execution of tasks/activities Logging of performance and task results Analysis of data Corrective action and improvement Feedback – Acquisition of assets • Acquisition of land • Acquisition of assets other than land – Disposal of assets – Asset hierarchy • An engineering asset/system – Engineering asset: pump room » Engineering system: pump system » Engineering subsystem: a pump » Engineering component: a flange • A building asset – A building: office block » A building system: The fire system » A building subsystem: fire detection » Component: a sensor

Summary of contents of this module • General O&M information (continue) – Asset Management: O&M • Facilities Management (FM) – – – FM: soft services FM: hard services (MEP) Building repairs and preventative maintenance O&M Planning Procurement • Infrastructure (Engineering) Management – – Engineering infrastructure Infrastructure repairs and preventative maintenance Planning Procurement • Property Management – – – Acquisition of property Managing rates and municipal services payments Lease management General advice on property management, e. g. valuations State Land Management • Asset Register – – Ownership of Asset Register Purpose of Asset Register Typical Information Captured in Asset Register Users of Asset Register

Summary of contents of this module • General O&M information (continue) – Maintenance • Maintenance process • Definition of Maintenance • Maintenance activities – – Condition assessments Inspections Servicing Repair • Type of maintenance – – Preventative maintenance Essential maintenance, and Condition-based works (of capital nature) Remaining life-cycle costing • Remaining life-cycle costing elements • Time-value of money • Costing of Asset Management: Operations – – – Utility costs, rates and taxes Facilities Management: Soft Services Hard services and maintenance Major upgrades, refurbishments and renovations Disposal

Conclusion and questions Thank you 10