Information Technology Strategic Technology Briefing October 24 2007
Information Technology Strategic Technology Briefing October 24, 2007
Controlling and Reducing Costs Find the right “Value Point” for Service or Product to reduce costs while maintaining quality Factors for impacting Maintenance and License Fees Competitive Bid FTE / Site / Concurrent / Capacity / Server Count Based License Consortium – Group Buying Power Purchase vs. License Contract Length Configuration/Features of Product Vendor
Software Licensing and Maintenance Costs by Fiscal Year
1. 4 (I-CID) Intel Enterprise Server Used Consortium buying power to eliminate FTE factor and overall annual costs Leveraging existing open system infrastructure and knowledge base Leveraging new technologies in Intel server space, improved performance and reduced foot print at lower costs Positions College to complete migration of service infrastructure (servers and storage) to NAP of Americas Will reduce related software costs from $384, 705 to $86, 301 annually
1. 1 Microsoft Migration Strategy State FTE calculation change increased Novell costs, Microsoft costs based on employee FTE only Elimination of duplicate product sets and leveraging existing software agreements Increased integration through implementing industry standards and advanced product set Enhanced vendor service levels through Premier Services Agreement Will reduce related software costs from $231, 014 to $201, 459 annually (future consolidation may also occur)
4. 3 Microsoft Roadmap • History BCC’s technical staff has supported Novell/Net. Ware/Group. Wise for 20+ years • Future Next generation 2007 and beyond …. Microsoft/Windows/Exchange • Collaboration Systems, Campus, and Web teams working together …. Computer Science training our technical staff • STI Aligning with IT’s Strategic Technology Initiatives 1, 2, & 6 • Success Factors Professional Development and Training, Communication, Technology Standards & Compliance
Unified Messaging Increasing Organizational Productivity One inbox to retrieve all messages Message access via phone or PC Listen to email over an IP telephone Check voice messages from the Internet Increases employee productivity Streamlines communications Voice Fax E-mail
Vo. IP and Customer Support Call centers can be located across campuses Calls can be routed to handle efficiency Very flexible in design Return calls with the press of a button Scheduled Call Back option for caller Estimated Time to Answer including que depth “Please hold, your call will be answered within 3 minutes” Call volume historical reporting & tracking
Web Presence: Usability & Redesign
Portal Strategy
FCCSC Member Colleges Okaloosa-Walton College Tallahassee Community College Polk Community College Indian River Community College Palm Beach Community College Broward Community College Miami-Dade College Associate Members Mercer County Community College - New Jersey Louisiana State University - Shreveport
6. 1 FCCSC System Enhancements Current baseline Applications Student Facilities Security Financial Aid Finance Personnel/Payroll State required data bases Summary of 2007 Port 28 Projects member colleges requested 671 change requests 2252 new or changed programs
Business Intelligence Last month, average cost of sale for Industrial Widgets in the Southwest is $3, 543
5. 2 Research & Success Modeling All Learning Communities for BCC Holistic Advisement KCC Replication project Course Prescription Block Scheduling At. D Cohort followup Title V – Coop and Solo grants Tech Ed Program Retention/Success
2. 1 Document Output Management A Paperless Office? ü Electronic web applications ü Scanned images – document retention ü No more mainframe “greenbar” reports ü E-forms with built-in workflow Consolidation of products… in progress!
- Slides: 16