Information Systems Chapter 11 Knowledge Management and Specialized
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- Slides: 67
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Information Systems Chapter 11 Knowledge Management and Specialized Information Systems ���������� �������� 2
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Knowledge Management Systems 3
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Knowledge Management Systems �������� • Data: ? • Information: ? • Knowledge: ?
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Knowledge Management Systems • Data consists of raw facts • Information – Collection of facts organized so that they have additional value beyond the value of the facts themselves �������������������������� • Knowledge – Awareness and understanding of a set of information and the ways that information can be made useful to support a specific task or reach a decision 5 �������������
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Knowledge Management Systems (continued) Principles of Information Systems, Ninth Edition 6
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Knowledge Management Systems (continued) • Knowledge management system (KMS) – Organized collection of people, procedures, software, databases, and devices – Used to create, store, share, and use the organization’s knowledge and experience �������������� ���������������� ���������������������� Principles of Information Systems, Ninth Edition 7
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Overview of Knowledge Management Systems • Explicit knowledge ชดเจน – Objective – Can be measured and documented in reports, papers, and rules ����������������������� • Tacit knowledge โดยปรยาย อยางนยๆ – Hard to measure and document – Typically not objective or formalized ������������� Principles���� of Information Systems, Ninth Edition 8 �������������
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Data and Knowledge Management Workers and Communities of Practice • Data workers – Secretaries, administrative assistants, bookkeepers, etc. ��������������� ����� • Knowledge workers – Create, use, and disseminate ������� knowledge – Professionals in science, engineering, or business; writers; researchers; educators; corporate designers; etc. ����������������������� �������� ��������� Principles of Information Systems, Ninth Edition 9
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Data and Knowledge Management Workers and Communities of Practice • Chief knowledge officer (CKO) – Top-level executive who helps the organization use a KMS to create, store, and use knowledge to achieve organizational goals ��������������������� ������������� • Communities of practice (COP) ��������� – Group of people dedicated to a common discipline or practice Principles of Information Systems, Ninth Edition 10 �������������
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Obtaining, Storing, Sharing, and Using Knowledge ������������� • Knowledge workers – Often work in teams – Can use collaborative work software and group support systems to share knowledge ������������������������������ • Knowledge repository – Includes documents, reports, files, and databases ��������� ������ Principles of Information Systems, Ninth Edition 11
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Technology to Support Knowledge Management ��������� • Effective KMS – Is based on learning new knowledge and changing procedures and approaches as a result ��������������������� ������� • Microsoft offers a number of knowledge management tools, including Digital Dashboard ��������������������� Principles of Information Systems, Ninth Edition 12
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Technology to Support Knowledge Management (continued) Principles of Information Systems, Ninth Edition 13
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An Overview of Artificial Intelligence ��������� • Artificial intelligence (AI) ������� – Computers with the ability to mimic ���� or duplicate the functions of the human brain ������������� ��������������� �� Principles of Information Systems, Ninth Edition 15
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An Overview of Artificial Intelligence ��������� • Computer systems that use the notion of AI: ������������� – Help to make medical diagnoses ������������� ����� – Explore for natural resources ����������� – Determine what is wrong with mechanical devices ������������� – Assist in designing and developing other computer systems ������������� Principles of Information Systems, Ninth Edition 16
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Artificial Intelligence in Perspective �������� • Artificial intelligence systems ������ – Include the people, procedures, hardware, software, data, and knowledge needed to develop computer systems and machines that demonstrate characteristics of intelligence �������������� ���������������� Principles of Information Systems, Ninth Edition 17
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The Nature of Intelligence �������� • Turing Test – Determines whether responses from a computer with intelligent behavior are indistinguishable from those from a human being ��������������������� Principles of Information Systems, Ninth Edition 18
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The Nature of Intelligence �������� • Characteristics of intelligent behavior include the ability to: ������������� – Learn from experiences and apply knowledge acquired from experience – Handle complex situations – Solve problems when important information is missing Principles of Information Systems, Ninth Edition 19
![The Nature of Intelligence continued Characteristics of intelligent behavior include the ability to The Nature of Intelligence (continued) • Characteristics of intelligent behavior include the ability to:](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-20.jpg)
The Nature of Intelligence (continued) • Characteristics of intelligent behavior include the ability to: ������������� – Determine what is important ����������� – React quickly and correctly to a new situation ������������� – Understand visual images ������� – Process and manipulate symbols � Principles������������� of Information Systems, Ninth Edition 20
![The Difference Between Natural and Artificial Intelligence Can computers be programmed to The Difference Between Natural and Artificial Intelligence ���������� • Can computers be programmed to](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-21.jpg)
The Difference Between Natural and Artificial Intelligence ���������� • Can computers be programmed to have common sense? ������������� • One of the driving forces behind AI research – An attempt to understand how people actually reason and think ������������� ��������������� Principles of������������� Information Systems, Ninth Edition 21
![The Difference Between Natural and Artificial Intelligence continued Principles of Information Systems Ninth Edition The Difference Between Natural and Artificial Intelligence (continued) Principles of Information Systems, Ninth Edition](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-22.jpg)
The Difference Between Natural and Artificial Intelligence (continued) Principles of Information Systems, Ninth Edition 22
![The Major Branches of Artificial Intelligence continued Principles of Information Systems Ninth Edition 23 The Major Branches of Artificial Intelligence (continued) Principles of Information Systems, Ninth Edition 23](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-23.jpg)
The Major Branches of Artificial Intelligence (continued) Principles of Information Systems, Ninth Edition 23
![Expert Systems Hardware and software that stores knowledge and makes inferences similar Expert Systems ������� • Hardware and software that stores knowledge and makes inferences, similar](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-24.jpg)
Expert Systems ������� • Hardware and software that stores knowledge and makes inferences, similar to a human expert ������������� ������������� • Used in many business applications ������������� Principles of Information Systems, Ninth Edition 24
![Robotics Developing mechanical devices that can Paint cars make precision Robotics ���� • Developing mechanical devices that can: ������������� – Paint cars, make precision](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-25.jpg)
Robotics ���� • Developing mechanical devices that can: ������������� – Paint cars, make precision welds, and perform other tasks that require a high degree of precision �������������� � ������������ • Manufacturers use robots to assemble and paint products ������������� • Contemporary robotics – Combine both high-precision machine capabilities Principles of Information Systems, Ninth Edition 25
![Vision Systems Hardware and software that permit computers to capture store and Vision Systems ������ • Hardware and software that permit computers to capture, store, and](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-26.jpg)
Vision Systems ������ • Hardware and software that permit computers to capture, store, and manipulate visual images and pictures ������������������������� • Effective at identifying people based on facial features ������������� Principles of Information Systems, Ninth Edition 26
![Natural Language Processing and Voice Recognition Processing that allows the computer to Natural Language Processing and Voice Recognition ���������� • Processing that allows the computer to](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-27.jpg)
Natural Language Processing and Voice Recognition ���������� • Processing that allows the computer to understand react to statements and commands made in a “natural” language, such as English ������������������������� • Voice recognition – Converting sound waves into words ������������������ Principles of Information Systems, Ninth Edition 27
![Learning Systems Combination of software and hardware that Allows the computer Learning Systems ������� • Combination of software and hardware that: – Allows the computer](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-28.jpg)
Learning Systems ������� • Combination of software and hardware that: – Allows the computer to change how it functions or reacts to situations based on feedback it receives �������������������������� • Learning systems software ������������ – Requires feedback on results of actions or decisions ������������� Principles of Information Systems, Ninth Edition 28
![Neural Networks Computer system that simulates functioning of a human brain Neural Networks ����� • Computer system that simulates functioning of a human brain �������������](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-29.jpg)
Neural Networks ����� • Computer system that simulates functioning of a human brain ������������� ��� • Specific abilities: �������� – Capable of retrieving information even if some neural nodes fail ������������������������ – Quickly modifies stored data as a result of new information �������������� – Discovers relationships and trends in large databases 29 ��������������
![Other Artificial Intelligence Applications Genetic algorithm Approach to solving Other Artificial Intelligence Applications ���������� ��� • Genetic algorithm ��������� – Approach to solving](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-30.jpg)
Other Artificial Intelligence Applications ���������� ��� • Genetic algorithm ��������� – Approach to solving complex problems in which a number of related operations or models change and evolve until the best one emerges �������������������������� • Intelligent agent ������ – Programs and a knowledge base used to perform a specific task for a person, a process, or another program ������������� Principles of Information Systems, Ninth Edition 30 ��������������
![Expert Systems 31 Expert Systems 31](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-31.jpg)
Expert Systems 31
![An Overview of Expert Systems Computerized expert systems Have been developed An Overview of Expert Systems ��������� • Computerized expert systems – Have been developed](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-32.jpg)
An Overview of Expert Systems ��������� • Computerized expert systems – Have been developed to diagnose problems, predict future events, and solve energy problems ������������� ��������������������� – Use heuristics, or rules of thumb, to arrive at conclusions or make suggestions �������������������������� Principles of Information Systems, Ninth Edition 32
![When to Use Expert Systems People and organizations should develop an expert When to Use Expert Systems ���������� • People and organizations should develop an expert](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-33.jpg)
When to Use Expert Systems ���������� • People and organizations should develop an expert system if it can: ������������� – Provide a high potential payoff or significantly reduce downside risk �������������������������� – Capture and preserve irreplaceable human expertise ������������� – Solve a problem that is not easily solved using 33 traditional programming techniques
![Components of Expert Systems Figure 11 8 Components of an Expert System Components of Expert Systems Figure 11. 8: Components of an Expert System](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-34.jpg)
Components of Expert Systems Figure 11. 8: Components of an Expert System
![Components of Expert Systems Knowledge base Stores all relevant Components of Expert Systems ��������� • Knowledge base ������� – Stores all relevant �����](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-35.jpg)
Components of Expert Systems ��������� • Knowledge base ������� – Stores all relevant ����� information, data, rules, cases, and relationships used by expert system ������������ �� �������������� – Creates knowledge base by: ����������� • Assembling human experts ������������� • Using fuzzy ����� logic ������������� Principles of Information Systems, Ninth Edition 35 • Using rules, such as IF-THEN statements
![The Knowledge Base Principles of Information Systems Ninth Edition 36 The Knowledge Base Principles of Information Systems, Ninth Edition 36](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-36.jpg)
The Knowledge Base Principles of Information Systems, Ninth Edition 36
![The Knowledge Base continued Principles of Information Systems Ninth Edition 37 The Knowledge Base (continued) Principles of Information Systems, Ninth Edition 37](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-37.jpg)
The Knowledge Base (continued) Principles of Information Systems, Ninth Edition 37
![The Inference Engine Inference engine Seeks information and relationships from knowledge The Inference Engine ����� • Inference engine – Seeks information and relationships from knowledge](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-38.jpg)
The Inference Engine ����� • Inference engine – Seeks information and relationships from knowledge base ������������� – Provides answers, predictions, and suggestions, like a human expert ���������������� • Backward chaining – Starts with conclusions and works backward to supporting facts �������������������������� • Forward chaining 38
![The Explanation Facility Allows a user or decision maker to understand how The Explanation Facility ���������� • Allows a user or decision maker to understand how](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-39.jpg)
The Explanation Facility ���������� • Allows a user or decision maker to understand how the expert system arrived at certain conclusions or results ������������� ������������� • Example : – A doctor can find out the logic or rationale of diagnosis made by a medical expert system �������������������������� Principles of Information Systems, Ninth Edition 39
![The Knowledge Acquisition Facility Provides convenient and efficient means of capturing and The Knowledge Acquisition Facility ���������� • Provides convenient and efficient means of capturing and](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-40.jpg)
The Knowledge Acquisition Facility ���������� • Provides convenient and efficient means of capturing and storing all components of knowledge base ������������������������� � ��������� • Knowledge acquisition การครอบครอง – Can be a manual process or a mixture of manual and automated procedures ��������������� ������� Principles of Information Systems, Ninth Edition 40
![The Knowledge Acquisition Facility continued Principles of Information Systems Ninth Edition 41 The Knowledge Acquisition Facility (continued) Principles of Information Systems, Ninth Edition 41](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-41.jpg)
The Knowledge Acquisition Facility (continued) Principles of Information Systems, Ninth Edition 41
![The User Interface Specialized user interface software Is employed for The User Interface ��������� • Specialized user interface software ������������� – Is employed for](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-42.jpg)
The User Interface ��������� • Specialized user interface software ������������� – Is employed for designing, creating, updating, and using expert systems �������� ����������� • Main purpose – To make development and use of an expert system easier for users and decision makers �������������������������� Principles of Information Systems, Ninth Edition 42
![Participants in Developing and Using Expert Systems Principles of Information Systems Ninth Edition 43 Participants in Developing and Using Expert Systems Principles of Information Systems, Ninth Edition 43](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-43.jpg)
Participants in Developing and Using Expert Systems Principles of Information Systems, Ninth Edition 43
![Expert Systems Development Tools and Techniques Theoretically expert systems can be developed Expert Systems Development Tools and Techniques ���������� • Theoretically, expert systems can be developed](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-44.jpg)
Expert Systems Development Tools and Techniques ���������� • Theoretically, expert systems can be developed from any programming language ������������� ���� – Lisp, PROLOG • Expert system shells and products ������������� – Collections of software packages and tools used to design, develop, implement, and maintain expert systems Principles������������� of Information Systems, Ninth Edition 44 ����������
![Expert Systems Development Tools and Techniques continued Principles of Information Systems Ninth Edition 45 Expert Systems Development Tools and Techniques (continued) Principles of Information Systems, Ninth Edition 45](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-45.jpg)
Expert Systems Development Tools and Techniques (continued) Principles of Information Systems, Ninth Edition 45
![Expert System Shells and Products Principles of Information Systems Ninth Edition 46 Expert System Shells and Products Principles of Information Systems, Ninth Edition 46](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-46.jpg)
Expert System Shells and Products Principles of Information Systems, Ninth Edition 46
![Applications of Expert Systems and Artificial Intelligence Credit granting and loan analysis Applications of Expert Systems and Artificial Intelligence ���������� • Credit granting and loan analysis](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-47.jpg)
Applications of Expert Systems and Artificial Intelligence ���������� • Credit granting and loan analysis ����������������� • Plant layout and manufacturing ������������� • Catching cheats and terrorists ������������� • Hospitals and medical facilities ������������� • Employee performance evaluation Principles of Information Systems, Ninth Edition 47 �������������
![Virtual Reality 48 Virtual Reality 48](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-48.jpg)
Virtual Reality 48
![Virtual Reality Virtual reality system Enables one or more users to Virtual Reality ������ • Virtual reality system – Enables one or more users to](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-49.jpg)
Virtual Reality ������ • Virtual reality system – Enables one or more users to move and react in a computer-simulated environment �������������������������� • Immersive รบร virtual reality ����������� – User becomes fully immersed in an artificial, threedimensional world that is completely generated by a computer ������������� Principles of Information Systems, ���������� Ninth Edition 49 ����� 3 ����
![Interface Devices To see in a virtual world Often the user Interface Devices �������� • To see in a virtual world: – Often the user](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-50.jpg)
Interface Devices �������� • To see in a virtual world: – Often the user wears a head-mounted display (HMD) with screens directed at each eye ������������������������� • Haptic สมผส interface – Relays sense of touch and other sensations in a virtual world �������������������������� – Most challenging to create Principles of Information Systems, Ninth Edition 50 �������������
![Interface Devices continued The Power Wall is a virtual reality system that displays large Interface Devices (continued) The Power. Wall is a virtual reality system that displays large](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-51.jpg)
Interface Devices (continued) The Power. Wall is a virtual reality system that displays large models in accurate dimensions.
![Interface Devices continued Military personnel train in an immersive CAVE system Interface Devices (continued) Military personnel train in an immersive CAVE system.](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-52.jpg)
Interface Devices (continued) Military personnel train in an immersive CAVE system.
![Immersive of Virtual Reality Principles of Information Systems Ninth Edition 53 Immersive of Virtual Reality Principles of Information Systems, Ninth Edition 53](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-53.jpg)
Immersive of Virtual Reality Principles of Information Systems, Ninth Edition 53
![Forms of Virtual Reality Immersive virtual reality Mousecontrolled navigation through Forms of Virtual Reality �������� • Immersive virtual reality ��������� • Mouse-controlled navigation through](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-54.jpg)
Forms of Virtual Reality �������� • Immersive virtual reality ��������� • Mouse-controlled navigation through a threedimensional environment on a graphics monitor ������������� • Stereo projection systems ������������� • Stereo viewing from the monitor via stereo glasses ������������� Principles of Information Systems, Ninth Edition 54
![Virtual Reality Applications Medicine Pain and anxiety examinations and diagnoses Virtual Reality Applications ��������� • Medicine ������ – Pain and anxiety; examinations and diagnoses;](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-55.jpg)
Virtual Reality Applications ��������� • Medicine ������ – Pain and anxiety; examinations and diagnoses; physical therapy �������������������������� • Education and training ������������� – Virtual school trips, military training ������������� • Real estate marketing and tourism ���������
![Other Specialized Systems Segway พาหนะสองลออจฉรยะ Radiofrequency identification RFID tags Other Specialized Systems ������� � • Segway พาหนะสองลออจฉรยะ • Radio-frequency identification (RFID) tags �������������](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-56.jpg)
Other Specialized Systems ������� � • Segway พาหนะสองลออจฉรยะ • Radio-frequency identification (RFID) tags ������������� • Special-purpose bar codes �������������� • Game theory ���� • Informatics �������� Principles of Information Systems, Ninth Edition 56
![Virtual Reality Applications Virtual Reality Applications ���������](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-57.jpg)
Virtual Reality Applications ���������
![Virtual Reality Applications Virtual Reality Applications ���������](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-58.jpg)
Virtual Reality Applications ���������
![Virtual Reality Applications Virtual Reality Applications ���������������](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-59.jpg)
Virtual Reality Applications ���������������
![Summary Knowledge Awareness and understanding of a set of information Knowledge Summary • Knowledge – Awareness and understanding of a set of information • Knowledge](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-60.jpg)
Summary • Knowledge – Awareness and understanding of a set of information • Knowledge workers – People who create, use, and disseminate knowledge • Artificial intelligence – Broad field that includes: • Expert systems, robotics, vision systems • Natural language processing, learning systems, and neural networks Principles of Information Systems, Ninth Edition 60
![Summary continued Expert system consists of a collection of integrated and related components Summary (continued) • Expert system consists of a collection of integrated and related components](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-61.jpg)
Summary (continued) • Expert system consists of a collection of integrated and related components • Inference engine – Processes the rules, data, and relationships stored in the knowledge base • Virtual reality system – Enables one or more users to move and react in a computer-simulated environment Principles of Information Systems, Ninth Edition 61
![Summary continued Specialized systems Segway Radio Frequency Identification RFID tags Summary (continued) • Specialized systems – Segway – Radio Frequency Identification (RFID) tags –](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-62.jpg)
Summary (continued) • Specialized systems – Segway – Radio Frequency Identification (RFID) tags – Game theory Principles of Information Systems, Ninth Edition 62
![](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-63.jpg)
![Principles and Learning Objectives Knowledge management allows organizations to share knowledge and experience Principles and Learning Objectives • Knowledge management allows organizations to share knowledge and experience](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-64.jpg)
Principles and Learning Objectives • Knowledge management allows organizations to share knowledge and experience among their managers and employees • Artificial intelligence systems form a broad and diverse set of systems that can replicate human decision making for certain types of well-defined problems Principles of Information Systems, Ninth Edition 64
![Principles and Learning Objectives continued Expert systems can enable a novice to perform Principles and Learning Objectives (continued) • Expert systems can enable a novice to perform](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-65.jpg)
Principles and Learning Objectives (continued) • Expert systems can enable a novice to perform at the level of an expert but must be developed and maintained very carefully • Virtual reality systems can reshape the interface between people and information technology by offering new ways to communicate information, visualize processes, and express ideas creatively • Specialized systems can help organizations and individuals achieve their goals Principles of Information Systems, Ninth Edition 65
![Review question 11 Review question #11](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-66.jpg)
Review question #11
![](https://slidetodoc.com/presentation_image_h/7c9b58e18480bd9a96d3c859809bc140/image-67.jpg)
Information
Specialized business information system
Management information systems chapter 1
Management information system chapter 1
Specialized information services
Knowledge management systems
Knowledge management systems
Healthcare knowledge management
Knowledge creation and knowledge architecture
Chapter 4 ethical and social issues in information systems
4 components of an information system
Chapter 3 information systems organizations and strategy
What is the difference between data and information?
Management information systems (mis)
What is management information systems
Information systems management in practice
Management information systems 16th edition
Management information systems wiley
Essentials of management information systems
Management information systems effy oz
Introduction to information systems 5th edition
Management information systems managing the digital firm
Introduction to mis
Personal vs shared knowledge
Knowledge shared is knowledge squared
Knowledge shared is knowledge multiplied interpretation
Contoh shallow knowledge dan deep knowledge
Priori vs posteriori knowledge
Street knowledge vs book knowledge
Shared knowledge vs personal knowledge
Gertler econ
Chapter 8 securing information systems
Chapter 8 securing information systems
Chapter 7 accounting information systems
Chapter 7 accounting information systems
Dfd ch 13
Securing information systems
White-collar workers คือ
Fundamentals of information systems chapter 1
Global challenges in information systems
Chapter 8 securing information systems
Chapter 1 information systems in global business today
Chapter 8 securing information systems
Chapter 7 accounting information systems
Information systems in global business today
Chapter 9 information management and security
Chapter 15 using management and accounting information
Collection of specialized cells and cell products
_____ and _______are the basic output primitives.
Advanced cities and specialized workers
Chapter 9 nail structure and growth
Indigenous knowledge systems tok
Knowledge sharing systems
Knowledge capture systems
Knowledge sharing systems
Knowledge work systems kws definition
Decision support systems and intelligent systems
Food safety management systems servsafe chapter 8 notes
Chapter 9 database management systems
Source analysis
Data information knowledge action
Enterprise information technology knowledge
Drowning in information starving for knowledge
Managing and using information systems
Ethical and social issues in information systems
Communication technology quiz
Ethical and social issues in information system
Information systems organizations and strategy