Information Behavior of the Medical Professionals tzchiutmu edu

醫事人員之資訊行為 Information Behavior of the Medical Professionals 邱子恆 tzchiu@tmu. edu. tw 2011. 03. 08

資訊行為(Information behavior) • 資訊需求 (information need) • 資訊尋求行為 (information seeking behavior) • 資訊使用 (information use)

資訊需求的類型 (Gorman, 1995) Type of need Description Unrecognized needs Clinician not aware of information need or knowledge deficit. Recognized needs Aware that information needed; may or may not be pursued. Information seeking occurs; may or may not be successful. Pursued needs Satisfied needs Information seeking succeeds.

資訊需求的類型(Forsythe, 1998) • Formal, general information (教科書, 期刊論文) • Formal, specific information (病歷資料)

資訊需求的類型(Forsythe, 1998) • Informal, general information – Transportable across settings (basic cultural knowledge, learned during childhood and professional socialization; 例: 在什麼場合與時機可以討論病人治療方式) – Vary somewhat from location to location (experiential evidence accumulated and transmitted in the course of medical practice; 例: 某院對特定疾病偏好採用某種療法) • Informal, specific information (picking up during socialization into particular institution; 例: 你新去的 醫院急診室設備與物資的配置位置)

醫師資訊尋求行為 • E. R. Stinson, D. A. Mueller (1980, JAMA) – 資訊來源依序為 • Medical literature • Professional colleagues • Associational meetings • Continuing education courses • Pharmaceutical representatives

影響資訊需求與行為的因素 • E. R. Stinson, D. A. Mueller (1980, JAMA) – type of practice – Specialty – Location of practice – Professional’s age – Size of their primary hospital

健康科學相關領域教師 資訊尋求行為 • K. L. Curtis, A. C. Weller, J. M. Hurd (1993) – As new formats become available for accessing literatures, the traditional formats continue to be used. – Training sessions must be tailored to the audience. – The availability of local resources and their use by faculty needs to be understood.

健康科學相關領域教師 資訊尋求行為 • K. L. Curtis, A. C. Weller, J. M. Hurd (1995) – Use of printed IM among faculty was in transition. ( Medline) – Faculty preferred accessing electronic databases from their offices to doing so from the library. – Health science faculty used a wide variety of databases, in addition to Medline, to fill their information needs. – Most faculty didn’t take advantage of either in-house or electronic training sessions offered by librarians.

健康科學相關領域教師 資訊尋求行為 • J. A. Adams, S. C. Bonk (1995) – The most common obstacle to the use of einformation reported by faculty is a lack of knowledge about what is available. – User training is considered by faculty be to b highpriority need. – Faculty readiness to access electronic information resources is always universal.

健康科學相關領域教師 資訊尋求行為 • J. A. Adams, S. C. Bonk (1995) 續 – Faculty indicate the attractiveness of e-mail as a mode of communication and their strong desire to initiate various library functions/ services by this medium. – Campuses must provide universal access to campus computer networks for the campus community.