IndustrialOrganizational Psychology What is IO Psychology Industrial Psychology

Industrial-Organizational Psychology

What is I-O Psychology? • Industrial Psychology • Hiring and maintaining employees • Organizational Psychology • Employee relationships and business culture

What is I-O Psychology? • Human Factors Psychology • Interactions between us and our tools • Ergonomics

History of I-O Psychology Hawthorne Works

History of I-O Psychology • Hawthorne Effect • Performance increases when watched

History of I-O Psychology (a) Frederick Taylor (1911) strived to engineer workplaces to increase productivity, based on the ideas he set forth in (b) The Principles of Scientific Management. (c) Taylor designed this steam hammer at the Midvale Steel Company. (credit c: modification of work by “Kheel Center, Cornell University”/Flickr)

History of I-O Psychology (a) Lillian Gilbreth studied efficiency improvements that were applicable in the workplace, home, and other areas. She is credited with the idea of (b) putting shelves on the inside of refrigerator doors and (c) foot-pedal-operated garbage cans. (credit b: modification of work by “Goedeker’s”/Flickr; credit c: modification of work by Kerry Ceszyk)

Industrial Psychology • Job analysis • • Accurate description Task-oriented Worker-oriented www. online. onetcenter. org

Industrial Psychology • Candidate • Personality assessments • Physical tests • Integrity tests • Interviews • Unstructured • Self-promotion

Industrial Psychology • Training • Mentorship

Industrial Psychology • Evaluations • Performance appraisals • 360 degree feedback appraisal

Bias Protection in Hiring (a) Pregnancy, (b) religion, and (c) age • EEOC • Equal Employment Opportunity Commission (credit a: modification of work by Sean Mc. Grath; credit b: modification of work by Ze’ev Barkan; credit c: modification of work by David Hodgson)

Organizational Psychology • Job satisfaction • Think and feel about job • Variety, difficulty level, and role clarity of job • Job stress or strain • Downsizing • Mergers • Work-Life Balance • Understanding, flextime, leave with pay, and telecommuting

Organizational Psychology • Management relations • Mc. Gregor • Theory X • Employees dislike work • Theory Y • Seek inner satisfaction • Clifton • Strengths-based management • Transactional and Transformational Leadership

Organizational Psychology • Organizational Culture • Values, visions, hierarchies, norms, and interactions • Sexual harassment • Teamwork • Workplace violence • “going postal”