Indegenes AINLP Powered PharmacovigilanceSafety Indegenes PV Solution for

Indegene’s AI/NLP Powered Pharmacovigilance/Safety Indegene’s PV Solution for automated Case Intake & Solution Industry Challenges Processing • NLP based real time speech-to-text transcription • Automated extraction engine with capability to extract information from different AE source document formats • Mapping of extracted information to the relevant fields in E 2 B format and pushing it into the safety database • Automated 4 -element validation, Duplicate search, Med. DRA coding and Case Triaging Increasing AE volume Multiple sources and • Call Centre: NLP based Real time Speech-to-text transcription • Email, Structured forms: Automated data extraction and data entry • Unstructured Data/Literature Articles: Automated data extraction, converts unstructured to formats structured data • Social Media: Automated Data Extraction Poor Quality of data and error prone case intake Inefficient intake process & workflow management Integration with existing systems • Dynamic visual cues for optimal data collection by call center agents; highlights ambiguous and missing information to improve quality of data • ML based automated data extraction from unstructured, semi-structured and structured sources • Automated quality check of extracted information and highlight of information mismatch to enable faster QC process with minimal human intervention • • Centralized view to enable status tracking and case prioritization Manager view that enables KPI dashboarding and reporting Allows sorting of AEs by severity and time to report, thereby enabling workflow management Effective and centralized resource management and efficiency optimization • Ready-to-deploy intuitive platform; easy to integrate within existing infrastructure and safety databases • Cloud-based, scalable, secured and collaborative single-interface • Extensibility for growing AE volumes and high reliability • Minimal training requirements • Multiple languages and regional accents supported >70% reduction in manual efforts (Data entry, validation, triaging) >90% accuracy in data extraction >99% quality 100% timeline compliance >50% cost savings