Inclusion of Persons with Disabilities Wipro Case Study

Inclusion – Role of the Corporate • Inclusion – an intention or policy of including people who might otherwise be excluded or marginalized • Eg. persons with disability, persons belonging to racial or sexual minority groups • Specific areas selected for attention as they: • • • are important to be included currently represent a marginalized population need support to reach mainstream levels • Role of the Corporate 2 • Within the organization • Creating a vision and sharing the philosophy • Defining a framework to enable inclusion • Investing into the journey, practicing • Governance of the program • In the ecosystem / society • Nurturing the ecosystem • Sharing experience and learning with industry © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL

Vision • To be an equal opportunity employer and to create an enabling environment • Philosophy • The “right thing to do” (v/s “for compliance” / “if there is a business case”) • Be merit based - the regular process must be inclusive (not “green channel”) • Selection process – all channels - Campuses, Specialized Institutes, Referrals, NGOs • Performance management • Select for mainstream careers (not just roles) • Nurture Role models 3 © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL

Framework for Inclusion of Persons with Disabilities Governan ce Roles Engageme nt Career Development Recruitment Infrastructure 4 Information Systems People Policies © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL Awareness

Governance Structure Sustainability Council review of Program Progress & direction setting Quarterly review of progress at the Business level & additional need based connects for enabling progress 1 3 2 A structure of Persons with Disability Champion and Business-level Leads for within Business program management 5 © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL

Inclusion through participation in business 6 Disability Category Types of Business Roles Cerebral Palsy Engineer, Executive Module Leader, Senior Associate, Production Agent Hearing Impairment Business Analyst, Engineer - Infrastructure, Project Engineer, Senior Specialist Intellectual Impairment Data Entry Operator Mental Impairment (Psycho-Social) Senior Consultant, Student-Computer Applications Orthopedic Impairment Sr. Software Engineer, Production Agent, Engineer, Assistant Manager, Associates, Executives, Team Leader. Project Leaders, Project Managers Speech Impairment Engineer, Desktop Management Senior Associate Visual Impairment Management, Software Specialist, Project Engineer, L 2 Helpdesk, Sourcing, Marketing Manager, Sales-Account Manager © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL

Building Careers – not just creating jobs Performance Management • • 7 Performance assessment & feedback mechanism Career conversations with Manager and Staffing Manager Focus on aspirational role opportunities, domain and location Rating distribution is better for employees with disabilities Role Rotation Growth Opportunities • Roles basis skill and interest area • 26% of employees had role rotation in the year 2014 • Band progression : trend of progression for employees with disabilities resonates with that for employees without disabilities • 41% of employees have gone through progression at least once in total tenure © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL

Role model Employees – leadership pipeline Nupur Jain- Manager CHRD Hellen Keller Award for Role model Employee with Disability - 2009 Michael Sequeira , Knowledge Management National Award for Best Employee - 2013 Ankit Jindal, Marketing Manager, Wipro Infotech Hellen Keller Award for Role model Employee - 2013 8 © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL

A foundation that is continuously strengthened Infrastructure Information Systems Policies • 110 applications made accessible * Accessible Physical Infrastructure to ensure that from ‘entry to exit’ is worry-free entrance, work-station and common areas • Wipro standards include UN Standards • All new buildings to be compliant • Existing buildings to best extent • Periodic reviews 9 • Accessibility Team: Engineers are trained in WCAG 2. 0. Online module developed to train engineers • Process improvement to make new applications accessible • Kinesics – a sign Language dictionary rolled out Awareness • Over 500 employees • 58 employee policies reviewed for inclusion in letter & spirit – Contingency loans for access aids – Escort for travel pick up and drop • Reasonable accommodation policy followed – Screen magnifiers & reading software – Golf cart to assist in commute within campus – Part time work – Work from Home © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL trained on Sign language • Participation with NASSCOM to benchmark best practices • World Disability Day celebrations – Dress Code – NGO Stalls – Community outreach – Leadership talks • Follow UN standard for Pw. D inclusion readiness

Example : Wipro Kinesics – for barrier-free communication Wipro Kinesics” is a one stop shop for learning the basics of sign language in the Wipro IT business environment It enhances the communicative environment between Hearing and Hearing disabled employees It is built and maintained by Wipro employees Wipro Kinesics has been recognized by NCPEDP through a Helen Keller Award 10 © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL

Inclusion in action : keeping with the times Workplace and community inclusion on Social Media Celebrating International Day of PWD Nupur Jain has added you to the Diversity and inclusivity group on Yammer. GO to Group You can post a message to this group by replying to this email. Managers & Leaders trained on Sign language 11 Sensitization of vendor organization © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL

CSR initiatives for Persons with Disability • 12 Education of Children with Disability (Cw. D) is a key focus area • Our goals are to: – Promote inclusive education in schools – Support education of underprivileged Cw. D – Promote knowledge-sharing among NGOs in this field – Raise public awareness about disability and inclusive education © 2015 WIPRO LTD | WWW. WIPRO. COM | CONFIDENTIAL • Focus on supporting NGOs in NCR, Maharashtra, Telangana and Karnataka