Incident Management System Process Flow RESTRICTED Line Manager

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Incident Management System Process Flow RESTRICTED Line Manager and Contract Holders (Designated Incident Owners)

Incident Management System Process Flow RESTRICTED Line Manager and Contract Holders (Designated Incident Owners) All Staff and Contractors within scope of HSSE MS HSSE Support (S&D) HSSE Manager Executive Team Member Notification and Reporting Incident or Near Miss Occurs YES On Going Emergency? Activate Emergency Response Procedures NO NO Activate Crisis Procedures Injury Involved? YES Commence Injury Management Notification (verbal, phone, or e-mail) as soon as possible and within the guidelines set in the incident notification table Appendix 3: Requirements for HSSE Incident Reporting, Investigation, Review, and Learning. Direct IMIS Access NO Designated First Reporter to submit First Report (Appendix 4) to HSSE S&D within 24 HRS. YES Not later than 48 hours from notification through IMIS, Incident Owner accepts ownership of the incident or reassign ownership to another party if appropriate. Incident Owner commences the requirements for investigation First Reporter input First Report into IMIS (within 24 HRS) 1 Incident Management Information System (IMIS) HSSE S&D receives First Report and Inputs details into IMIS within 24 HRS Incident Investigation

Incident Management System Process Flow RESTRICTED Line Manager and Contract Holders (Designated Incident Owners)

Incident Management System Process Flow RESTRICTED Line Manager and Contract Holders (Designated Incident Owners) Investigation, Review, and Learning 1 NO Incident Owner to commence investigation Within 14 calendar days from date of incident, Investigation Team Leader completes Significant Incident Investigation Report (Appendix 7) Upon receipt of signed-off Significant Incident Investigation Report, Incident Owner loads investigation details and remedial actions into IMIS, then closes the incident record. YES HSSE Manager Investigation Team Leader to commence investigation Within 10 working days from date of incident, Incident Owner to complete investigation details on IMIS then close the incident record Severity Actual 1 or Potential 2? LFI Coordinator (HSSE Specialist) As soon as practical, relevant ET member determines level of Investigation: Investigation Team Leader (if other than Incident Owner); Investigation Method (e. g. Tripod, Causation Model) YES Severity Actual 2+ or Potential 3+? Executive Team Member Within 7 calendar days from receipt of Significant Incident Investigation Report, relevant ET member reviews and signs-off report and circulates within ET, Incident Owner, Investigation Team Leader, HSSE, and the LFI Coordinator. Within 7 calendar days from receipt of Significant Incident Investigation Report, issues out a Action Alert (LFI ref. Appendix 8) Within 5 days from receipt of signed-off Significant Incident Investigation Report, issues out an incident classification as per Performance Monitoring and Reporting Specifications (Appendix 2). Monthly management review of incident and investigation at ET Level (Tier 2). Additional action items may be identified. NO Action items will remain open in IMIS until completed. Complete Incident Investigation & Learning Report (Appendix 7) and submit to relevant LT/ET member, and the LFI Coordinator within 15 days from date of incident. Monthly management review of incident and investigation at ET-1 Level (Tier 1). Additional action items may be identified. Within 7 calendar days from receipt of Incident Investigation and Learning Report, issues out a LFI Awareness Alert (ref. Appendix 8) Corporate HSE MIS