Improving Safety Standards David Martin VP Safety Environment

Improving Safety Standards David Martin VP Safety, Environment & Sustainable Development Shell Upstream International UNRESTRICTED

Shell around the world Active in more than 90 countries 93, 000 full-time employees worldwide 43, 000 service stations 145 billion litres of fuel sold to customers each year In 2010 we… produced 3. 3 million barrels of oil equivalent per day; generated earnings of $20. 5 billion; spent $23. 7 billion on net capital investment; and spent over $1. 0 billion on R&D Date 06/03/2021 UNRESTRICTED 2

Shell in Pakistan Shell has been present in the region since 1898 We are the largest international retail network in Pakistan Providing fuel to 1 million customers daily Safely supplying and distributing petroleum products across the country Date 06/03/2021 UNRESTRICTED 3

Sustainable Development For us, sustainable development (SD) means helping meet the world’s growing energy needs in economically, environmentally and socially responsible ways. Delivering more energy <Unconventionals <Deep-water exploration Cleaner fuel for power <Natural gas/LNG Sustainable mobility <Improving fuel efficiency <Biofuels DELIVERING BENEFITS SUSTAINABLE DEVELOPMENT REDUCING IMPACTS PORTFOLIO & PRODUCTS OPERATIONS CO 2 MANAGEMENT Health and Safety <Goal Zero Environment <Emissions and spills Social performance <Employment and supply chain <Social Investment Business ethics <Bribery and corruption Date 06/03/2021 UNRESTRICTED 4

Shell Pakistan Social Investment Programme In 2010 Shell Pakistan invested over $1 million on social initiatives to contribute to sustainable development outcomes Shell Eco Marathon Flood Relief Health Date 06/03/2021 UNRESTRICTED 5

Industry under scrutiny when it comes to safety Bus slams into oil tanker in Pakistan, 32 killed Associated Press – Sun Jan 23, 2011 Memorial service honors 11 dead oil rig workers USA TODAY May 25, 2010 Date 06/03/2021 UNRESTRICTED 6

Safety Leadership Date 06/03/2021 UNRESTRICTED 7

Safety is a fundamental value Safety Performance Date 06/03/2021 Business Performance UNRESTRICTED 8

“Safety is not only our number one priority and value, it is a fundamental reflection of our performance…” Date 06/03/2021 UNRESTRICTED 9

“Poor safety is nothing more than a lack of leadership. ” Date 06/03/2021 UNRESTRICTED 10

Shell HSSE & SP Commitment & Policy Date 06/03/2021 UNRESTRICTED 11

Three Golden Rules (internal + external) Shell’s Golden Rules* – You and I: • • • Comply with the law, standards and procedures Intervene on unsafe or non-compliant actions Respect our neighbours * for Health, Safety, Security and Environment (HSSE) Date 06/03/2021 UNRESTRICTED 12

Simplify to Comply Culture Unclear Standards Date 06/03/2021 UNRESTRICTED 13

Shell’s Control Framework (internal + external) It is a single source for Shell-wide requirements covering health, safety, security, the environment and social performance. It includes all mandatory standards and manuals. Date 06/03/2021 UNRESTRICTED 14

Life-Saving Rules 1 2 3 4 5 6 7 8 9 10 11 12 If you choose not to follow the Life-Saving Rules, you choose not to work for Shell. Date 06/03/2021 UNRESTRICTED 15

Learning from Life-Saving Rules Date 06/03/2021 UNRESTRICTED 16

Goal Zero means relentlessly pursuing no harm to people and no significant incidents In 2010 Shell Pakistan had ZERO recordable incidents Date 06/03/2021 UNRESTRICTED 17

Safety Day is an annual campaign run in all Shell operations worldwide On Safety Day all employees and contractors are encouraged to gather together to focus on safety and the journey towards Goal Zero by: Ø sharing ideas and good practices Ø working in teams on plans to deliver continuous improvement Ø reflecting on our personal commitment to safety Date 06/03/2021 UNRESTRICTED 18

Contractor HSSE Management Contractors account for our greatest risks and exposure 95% of fatalities involve supply chain partners Account for more than 2/3 of the Group work hours Over 89% of Life-saving Rule violations are by contractors Carry out over 3/4 of our activities with high & medium HSSE risks: — Drilling and Seismic — Construction — Transport — Maintenance Date 06/03/2021 UNRESTRICTED 19

Extensive Contractor Engagement Date 06/03/2021 UNRESTRICTED 20

Road Safety 1. 3 billion km per year 100 times around the Earth every day Date 06/03/2021 UNRESTRICTED 21

Global Road Safety Expertise Centre Date 06/03/2021 UNRESTRICTED 22

Shell’s Global Road Safety Initiatives In Vehicle Monitoring Systems Driver Training Fatigue Management Rollover Prevention Journey Management Working with Partners — Community Social Investment — Global Road Safety Partnership Date 06/03/2021 UNRESTRICTED 23

Sakhalin Seat Belt Campaign Seat belt wearing rates 5% 85% Date 06/03/2021 UNRESTRICTED 24

Shell Pakistan Improving Road Safety Standards Partnership with the National Highway Authority to offer safe driving lessons to tank lorry drivers First oil company to enforce seat-belt wearing for staff and contractors Rest facilities and designated stop areas for drivers Date 06/03/2021 UNRESTRICTED 25

Shell Happy Roads Programme Targets 7 -12 year old children Rules of the road, safety skills and habits 23, 000 children reached in over 80 public and private schools Date 06/03/2021 UNRESTRICTED 26

Shell Pakistan Road Transport Initiatives Drivers’ League System Haulier Professionalization Programme Drug Testing for Drivers Preventive Maintenance Accident Investigation Date 06/03/2021 UNRESTRICTED 27

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Results - Our Global Safety Performance Shell Operated Ventures TRCF and LTIF per million working hours; Long-term trend data illustrates underlying improvements in occupational safety performance Date 06/03/2021 UNRESTRICTED 29

Challenges Complacency Learning Organisation Date 06/03/2021 UNRESTRICTED 30

Let’s continue to work together and learn from each other Date 06/03/2021 UNRESTRICTED 31

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