IMPLEMENTATION FRAMEWORK FOR THE DOH RETOOLING AND RETRAINING

IMPLEMENTATION FRAMEWORK FOR THE DOH RETOOLING AND RETRAINING PLAN Professor Soleded Hernando HR Consultant Asian Development Bank National 1 Staff Meeting April 19 – 21, 20061 1

RATIONALE: § § § Health Sector Reform Agenda Executive Order 102 Fourmula One For Health OBJECTIVE: § provide HRH with the competencies and strategies for health services to be better delivered, governed, financed and regulated. National Staff Meeting April 19 – 21, 2006 2

Learning System Framework ENVIRONMEN T Health Sector v challenges v changes DOH Fourmula One ORGANIZATI ON V M O S TARGET POPULATION JOB STANDARDS CBJA • Core competencies • Technical competencies GAPS EXISTING LEVELS OF COMPETENCIES Required LEARNING AND KSAs DEVELOPMENT INTERVENTION v Pre Testing v Implementation v Evaluation v Redesign HHR/DOH – new roles and new tasks JOB STANDARDS (validated) • Training Policy • Training Management • Training Curriculum National 3 Staff Meeting April 19 – 21, 20063 3

Target Population – Staff of Regulatory Offices BFAD, BHFS, BHDT, BQHIS, PMU 50 Target Personne l SG 18 - 24 Upgrading and harmonizing/streamlining of processes Seal of approval in the context of ASEAN harmonization Target Competencies Core (7) Directors/ Div. Chiefs • • Functional (7) Training Programs Priority (2006 -07) 2008 -10 � Org. commitment Integrity � Quality Service � Teamwork � Stewardship � Self – development � Attention to � communication � Initiative Quality Orientation � Adaptability � Analytical Thinking � Political Savvy � Building a Team � Visionary Leadership � � Strategic Planning Policy Development � Speakers Bureau/ Media relations � Total quality management/ Leadership � training for quality managers Training on coaching/counseling � Financial Management/Cost Recovery � Sourcing/Wholesaling and distribution � and retailing strategies (PMU 50) Customer relations/ Clientele � management � Risk management Quality � management Harmonization of � medical devices � Integrity Stewardship � Quality Orientation � � Government Procurement Data Management � Stress Management � Strategic Management � Policy Development � Financial Management/Cost Recovery � Sourcing/Wholesaling and distribution � and retailing strategies (PMU 50) Customer relations � � Risk management Quality � management National 4 Staff Meeting April 19 – 21, 20064 4

Target Personnel Target Competencies Training Programs Core (7) Priority (2006 -07) Functional (7) SG 15 - 17 n Quality Service n Adaptability n Clientele Management/ Customer relations n Personal and Work Values n Technical Writing n Personality Development SG 10 - 14 SG 1 – 9 (skilled) SG 1 – 9 (non-skilled) n Self – development n Analytical thinking n Technical Writing n Attention to n Personality communication Development n Clientele Management/ Customer relations n Quality Service n Quality Orientation n Records Management n Personality Development n Self - development n Adaptability n Personality National Staff Meeting Development April 19 – 21, 2006 5 n Basic First Aid 2008 -10

TRAINING PACKAGES I. Health Systems Reform Introductory Course Module I : Module III: Economics and Health Governance Health Care System II. Flagship Course on Health Sector Reform and Sustainable Financing National Staff Meeting April 19 – 21, 2006 6

TRAINING PACKAGES III. Competency Courses § Block I - training needs common among offices, various positions and discipline e. g. basic computer § Block II - training needs specific to office staff or a category of staff, of various positions, discipline e. g. HRM Diploma Program for HHRDB staff or Supervisory Development Program for Division Chiefs § Block lll - training needs of specific staff in performing highly specialized tasks/job e. g. bio-medical engineering, vaccine production National Staff Meeting April 19 – 21, 2006 7

DRAFT DOH HOSPITAL HUMAN RESOURCE ASSESSMENT REPORT National 8 Staff Meeting April 19 – 21, 20068 8

Hospital TOT RESP Baguio General Hospital 154 Gov. Celestino Gallares 79 Region I Medical Center 79 Northern Mindanao MC 102 Jose Fabella Memorial 222 Jose B. Reyes Memorial 94 Tondo Medical Center 94 Batangas Regional Hospital 84 61 Cagayan Valley Medical Center 80 Jose Lingad Memorial 73 Western Visayas Medical 74 Bataan General Hospital 40 Eastern Visayas Regional 86 Dr. Paulino Garcia Memorial 98 Bicol Medical Center 14 Rizal Medical Center 106 Bicol Regional Teaching Hos 21 Quirino Memorial Medical Center 84 Davao Medical Center 65 Ilocos Training and Regional 72 Davao Regional Hospital 24 Veteran's Regional Grand total 1806 National 9 Staff Meeting April 19 – 21, 20069 9

Comparison of Total Self And Superior's Rating in Core Competencies Hospital Self Superior's Baguio General Hospital D D Region I Medical Center C C Jose Fabella Memorial D C Tondo Medical Center D D Veteran's Regional D D Jose Lingad Memorial D D Bataan General Hospital D D Dr. Paulino Garcia Memorial D D Rizal Medical Center C C Quirino Memorial Medical Center C B Ilocos Training and Regional D D Gov. Celestino Gallares D D Northern Mindanao MC D D Jose B. Reyes Memorial C C Batangas Regional Hospital D D Cagayan Valley Medical Center C C Western Visayas Medical C C Eastern Visayas Regional D D TOTAL AVE D D RESPONDENTS 1691 1689 National 10 Staff Meeting April 19 – 21, 2006 10 10

Comparison of Total Self And Superior's Rating in Professional Competencies Hospital Baguio General Hospital Region I Medical Center Jose Fabella Memorial Tondo Medical Center Veteran's Regional Jose Lingad Memorial Bataan General Hospital Dr. Paulino Garcia Memorial Rizal Medical Center Quirino Memorial Medical Center Ilocos Training and Regional Gov. Celestino Gallares Northern Mindanao MC Jose B. Reyes Memorial Batangas Regional Hospital Cagayan Valley Medical Center Western Visayas Medical Eastern Visayas Regional Bicol Medical Center Bicol Regional Teaching Davao Medical Center Davao Regional Hospital TOTAL AVERAGE RESPONDENTS Self Superior's C D C D D D C C D C C C C D C 1806 C 11 Staff Meeting National 1689 April 19 – 21, 2006 11 11

CORE COMPETENCY LEVEL - SELF ASSESSMENT Integrity Quality Service Teamwo rk Steward Self Dev Commu- nication Avera ge C C C D C C 169 C C C C SG 10 -14 558 C D C C C ST SG 15 -17 148 D D D C D TS SG 18 -24 585 D D D D DC DIVISION CHIEF 45 E E D D DI R DIRECTOR 17 E E E D E TOTAL AVERAGE 1681 D D D C D JOB CLUSTER Resp. SK SG 1 -9 (S) 159 NS SG 1 -9 (NS) JT Org Comm- itment National 12 Staff Meeting April 19 – 21, 2006 12 12

CORE COMPETENCY LEVEL - SUPERIOR'S ASSESSMENT Org Integrit Comm y itment Qualit y Servic e Team work Stewa rd Self Dev Comm u nicati on Averag e JOB CLUSTER Resp. SK SG 1 -9 (S) 159 C C C C NS SG 1 -9 (NS) 169 C D C C C JT SG 10 -14 557 C C D D C C ST SG 15 -17 148 D D D D TS SG 18 -24 584 D D D D DC DIVISION CHIEF 42 E E D DIRECTO DIR R 10 E E E E D National 13 Staff Meeting – 21, 2006 13 DApril 19 D D TOTAL AVERAG E 1669 D D 13

DIVISION CHIEFS Integri ty Qualit y Servic e Team work Stewar d Self Dev Comm u nicatio n Averag e JOB CLUSTER Res p. Org Comm - itment DC SELF 45 E E D D DC SUPERIOR 42 E E D DC STANDARD E E D E DIRECTORS Integri ty Qualit y Servic e Team work Stewar d Self Dev Comm u- nicatio n Averag e JOB CLUSTER Res p. Org Comm - itment DIR SELF 17 E E E D E DIR SUPERIOR 10 E E E E DIR STANDARD E E E Meeting E National 14 Staff April 19 – 21, 2006 14

PROFESSIONAL COMPETENCY LEVELS - SG 15 -17 SENIOR TECHNICAL Adapta bility Analytic al Thinkin g Network ing Plannin g and Organiz ing Progra m/ Project MGMT Results Orienta tion Techni cal Consul ting Techni cal Experti se on area Average JOB CLUSTER Resp. ST SELF 148 D C C C C ST SUPERIO R 100 % D C C C D D C PROFESSIONAL COMPETENCY LEVELS - SG 18 -24 TECHNICAL SUPERVISORY JOB CLUSTER Resp. Concep tual Thinkin g TS SELF 585 D TS SUPERIO R 99. 8 % D Managi ng Perfor mance Plannin g Organiz ing Politica l Savvy Proble m Solving Results Orienta tion Techni cal Consul ting Techni cal Experti se Average C C C D D D National 15 Staff Meeting C 19 – 21, D 2006 April 15 D C 15 C C

PROFESSIONAL COMPETENCY LEVELS - DIRECTORIAL MANAGERIAL Buidling Team Managi ng Perfor mance Plannin g Organiz ing Proble m Solving Prog/Pr oj Mgt Technic al Consul ting Technic al Experti se Visiona ry Leader ship Average JOB CLUSTER Res p. DC SELF 45 D D D D DC SUPERIO R 93% D D D D D STANDAR D E E E E D COMPETENCY PROFICIENCY LEVELS - DIVISION CHIEF JOB CLUSTER Res p. Financi al Manage ment DI R SELF 17 E Managi ng Change Managi ng Conflict Political Savvy Proble m Solving D D Resour ce Manage ment Visiona ry Leader ship Averag e National 16 Staff Meeting E April 19 – 21, E 2006 16 E 16

MARAMING SALAMAT PO MAGANDANG HAPON SA INYONG LAHAT National 17 Staff Meeting April 19 – 21, 2006 17 17