IEEM 5352 Enterprise Integration Enterprise Process Modeling and

IEEM 5352 Enterprise Integration Enterprise Process Modeling and Analysis Tool – INCOME 4 2020/11/3 1

Contents 1. Overview: INCOME process designer 2. Behavior Modeling – fundamentals of Petri-nets – sequence, preconditions for an activity, branching, refining (drill-down) – detailed information for activities 3. Organization Modeling 4. Information Modeling 5. Linkage of Organization Structure and Behavior Modeling 6. Linkage of Information Model and Behavior Modeling 2020/11/3 2

1. Overview: INCOME process designer • Modeling, documentation and analysis of business process 2020/11/3 (object model, data model) 3

1. Overview: INCOME process designer (Cont. ) • Model types: – Behavioral model - define process & business rules: Sequence, Preconditions for an activity, Branching, Refining – Organization model - Identify personnel roles & resources – Information model - Define information/data structure 2020/11/3 4

1. Overview: INCOME process designer (Cont. ) • Application Type: – BPR (Business Process Reengineering) – Knowledge Management – Application (software) Development – Introduction of Standard Software – Workflow Management – Simulation Studies – Process Benchmarking (as-is and to-be models 2020/11/3 comparison) 5

2. Behavior Model Pre-sales process Price quote 2020/11/3 6

Basic elements of behaviour modelling • Activities – Portrayed as a rectangle – Objects are • • consumed generated transported modified by activities. 2020/11/3 7

Basic elements of behaviour modelling • Object store – Portrayed as a circle – Carrier for objects – Object stores can • Store objects • Visualise objects • Acquire states 2020/11/3 8

Fundamentals of Connections in Petri-Nets (generates) 2020/11/3 9

Connection Examples • Activity consumes objects from the input store (input connection) in the implementation ��� �Customer order� Accept order • Activity generates objects in the implementation and places these in output store (output connection) ���� Print delivery note�Delivery note • Activity modifies objects in the connected object store in the implementation (update connection) ���� Schedule order� Free capacity 2020/11/3 10

Example 1 • Chemical transformation process Manufacture of ethane Ethane is produced using hydrogen and ethylene with platinum as a catalyst. 2020/11/3 11

Example 2 • Production system 2020/11/3 12

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Petri-Net Presentation (1/3) n n Concurrent: Activated by the same event. 同步：兩個或以上的狀態同時由一個事 件所啟動 。 T 3 2020/11/3 15

Petri-Net Presentation (2/3) n n Synchronous: Activity must be triggered by two events. 同時：若該活動需有兩個或以上之狀態成 立，方能啟動 2020/11/3 16

Petri-Net Presentation (3/3) n n Conflicting: More than one activities can be triggered by one event. 衝突：當狀態被滿足時，下面卻有多個 符合的活動等待選擇。 ? ? 2020/11/3 17

Activity Triggering SCREWS ASSEMBLY DOORS K(1) SHEET METALS WAIST NUTS K(1) token SCREWS After Triggering DOORS ASSEMBLY K(1) SHEET METALS WAIST NUTS K(1) 2020/11/3 token 18

Conflict Resolution (1/2) n Probability ASSEMBLY 1 PRODUCT 1 ASSEMBLY 2 PRODUCT 2 PARTS 解決之道-加入機率 ASSEMBLY 1 PRODUCT 1 PARTS 70% 30% 2020/11/3 ASSEMBLY 2 PRODUCT 2 19

Conflict Resolution (2/2) )condition rule 2020/11/3 20

Business modeling process 2020/11/3 21

Refining: Drill-down 2020/11/3 22

Refining: Drill-down 2020/11/3 23

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Detailed information for activities 2020/11/3 25

3. Organization Model 2020/11/3 26

3. Organization Model (Cont. ) • Detail information – the responsible manager – cost center – resources (personnel, technical aids) – a specific cost unit rate can be defined for every resource type – roles: task-related group 2020/11/3 27

4. Information Model 2020/11/3 28

4. Information Model 2020/11/3 29

5. Linkage of Organization Structure and Behavior Modeling 2020/11/3 30

6. Linkage of Information Model and Behavior Modeling 2020/11/3 31

Process Modeling Case 1 Logistic Distribution Center (1/3) 2020/11/3 32

Process Modeling Case 1 Logistic Distribution Center (2/3) 2020/11/3 INCOME Behavior Model – Top Level 33

Process Modeling Case 1 Logistic Distribution Center (3/3) Store Merchandise 2020/11/3 INCOME Behavior Model – Drilled-down 34

Process Modeling Case 1 Logistic Distribution Center (3/3) Process Orders 2020/11/3 INCOME Behavior Model – Drilled-down 35

Business Process Modeling Case 2 Gold bumping wafer company business process reengineering • AS-IS model • TO-BE model • Final Comments 2020/11/3 36

AS-IS Organization Model • Boss: CEO • Divisions: manufacturing center and QC Center • Departments: Equipment department, manufacturing process department, I. E. department, quality control department, document management department 2020/11/3 37

AS-IS Organization Diagram 2020/11/3 38

AS-IS Object Model 2020/11/3 39

AS-IS Behavior Model – Top Level 2020/11/3 40

Manufacturing Process Drill-Down 2020/11/3 41

Shipping Process Drill-Down 2020/11/3 42

As-Is Shipping Process Drill-Down Before Improvement 1 Before Improvement 2 2020/11/3 43

To-Be Behavior Model (Shipping) Improvement 1 Improvement 2 2020/11/3 44

Final Comments • • • Shorter workflow Fewer tasks in a given flow Time reduction Cost reduction Less man power • E-Enterprise Visibility for Integration 2020/11/3 45