Ideas for today and tomorrow By XX Risk

Ideas for today and tomorrow By XX Risk Management

Goal and Objective • Explain the concepts of risk management in the health care industry. • Explain factors that influence risk management in the health care industry. • Explain the relationship between risk management and quality management. • Analyze the information and information technology methods needed to make risk-management decisions in the health care industry. • Analyze key risk management tools in the health care industry. • Analyze challenges in making risk management decisions.

Concepts of Risk Management • • • Risk will always occur in all industries Risk affect patients , staff , and the business as whole There are various methods to solve risk Continuously improving risk management Disclosing risk information

Concepts of Risk Management cont. • • Strong risk management culture Integrating risk into decision making Proactive risk management Dynamic and adaptable to change

Factors that influence risk management • • • Patient cooperation Resources and facilities Provider competence Difficult to make on spot decisions Severity of patient illness Healthcare system

Factors that influence risk management cont. • Physician motivation and satisfaction • Employee collaboration • Quality process improvement

relationship between risk management and quality management • • • Achieving quality is the process to avoid risk Services performed should be successful and cost efficient Both imply the best outcome for patient Both rely on cause and effect Account for uncertainty Meeting and maintain compliance standards

Information and information technology • • • Healthcare industry runs off technology Statistics are used as feedback Promotes public welfare Successful IT security to mitigate risk Increase the chances on an organization accomplishing their mission

Risk management tools • • • Incident reporting Safety rounds Satisfaction surveys Patient Surveys Clinical Audit Indicators Staff or patient complaints

Challenges in making risk management decisions • • • How much information is needed Lack of right decision making skills Lack of meaningful risk assessment Lack of risk aware culture through the organization Insufficient management commitment and support Unable to fully comprehend business objective and mission

References • Kaplan, R. S. , & Mikes, A. (2012). Managing risks: a new framework. • Olson, B. J. , Parayitam, S. , & Bao, Y. (2007). Strategic decision making: The effects of cognitive diversity, conflict, and trust on decision outcomes. Journal of management, 33(2), 196 -222. • The Purpose of Risk Management in Healthcare. (20072018). Retrieved from https: //elearning. scranton. edu/resource/businessleadership/purpose-of-risk-management-in-healthcare •