ICT Mission Information Communications Technology ICT is committed

ICT Mission Information & Communications Technology (ICT) is committed to providing high-quality information and communications services that foster a productive academic and research environment for students, faculty, administration and staff at KFUPM. 11/23/2020 ICT Services Facilities 2

ICT Organizational Charts 11/23/2020 ICT Services Facilities 3

Information Technology Center 11/23/2020 ICT Services Facilities 4

Overview of ITC Departments 11/23/2020 ICT Services Facilities 5

Recently Completed ITC Activities. . 1 Category Accomplishments & Status Frame Agreement 2005 for Desktop Hardware New desktop computers acquired include 800 notebooks and 1000 PCs, printers, scanners etc. notebooks Hardware deployed in academic/administrative deployed departments, community colleges, smart classrooms and computing labs Replaced hardware relocated based on computing relocated requirement criteria Academic & Administrative Application Support Over 35 scientific & engineering applications on engineering enterprise platforms Up to 65 applications & utilities deployed on the utilities desktop Over 30 administrative applications on enterprise administrative platforms Horizon Deployment in the Main Library Production servers upgraded Continuous system administration & performance Continuous monitoring by a dedicated ITC team 11/23/2020 ICT Services Facilities 6

Recently Completed ITC Activities. . 2 Category Accomplishments & Status New University Website Latest technologies used to enhance image Powerful search capability & interfaced with Faculty search interfaced Information System Computing Labs 12 ITC General-Purpose & Departmental PC labs upgraded ITC technical support for 44 departmental labs including desktop image preparation, server applications and license manager deployment Application Development & Deployment Redevelopment/enhancements to Financial Resources System & System Human Resources System Development of Student Mail Desk System for snail System mail, Student Services System & Computer Allowance (CAC) Workflow system Conversion of all legacy systems as web-enabled applications using Web. Sphere/Java platform applications Student Dorms Network Over 1100 student computers currently connected Support for 2204 fast Ethernet nodes (100 Mbps) 11/23/2020 ICT Services Facilities 7

Making IT Happen – Some Interesting Stats Academic courses currently managed mainly on Web. CT 600 Training man days conducted for the university community this year Network nodes added to the university network this year 1200 665 Total Number of Email accounts 14, 381 (8, 500 in 2000) Total Number of Internet accounts 14, 695 (9, 500 in 2000) Email messages processed every day this year 39, 612 (4, 500 in 2000) Email data processed per day this year 3. 4 GB (400 MB in 2000) Total Number of PC Labs inside campus 52 Computers available to students in labs & student dorms 2600 Student to available institutional computer ratio 3. 43 Hardware and cabling service jobs handled every month 184 Software troubleshooting & installation requests processed monthly 350 11/23/2020 ICT Services Facilities 8

ITC Projects – Status: Ongoing. . 1 n Wireless Computing n n n Enterprise Database Implementation n n New design to integrate legacy databases Cleansing of data to enhance data accuracy Preparation for data migration in Project Raed Document Management System (DMS) Implementation n 35 academic buildings fully wireless zones by end of January 2006 Increased utilization through deployment of 800 notebooks Acquiring Advanced Workflow to support current DMS Procurement of high-end DMS-enabled scanners for all departments Community College Support n n 11/23/2020 Continuous server & desktop hardware acquisition support at Hail, Dammam & Hafr Al-Batin Total deployment & management of computing services at Dammam Community College ICT Services Facilities 9

ITC Projects – Status: Ongoing. . 2 n Server Consolidation n n Online Help Desk, Change Management & IT Assets Management n n Rack-based Enterprise & Blade Servers to replace more than 60 scattered old servers Capacity enhancement to improve performance of critical systems Staggered acquisition to maintain state-of-the-art hardware for future implementations including ERP Enhanced accountability to improve services Clear guidelines and aggressive changes to process hardware & software requests Intensive effort to streamline IT Assets ownership Network & Systems Management n n 11/23/2020 Advanced implementation for continuous monitoring and detection of network & systems failures Strategy to implement zero downtime for networks and systems ICT Services Facilities 10

The Future@ITC. . 1 n KFUPM Portal n n Extended Mobile Campus n n Wi. MAX is a standards-based wireless technology that provides highthroughput broadband connections over long distances Wi. MAX-based extensions to create a digital university campus with better bandwidths for e-learning Intel plans Wi. MAX enabled notebooks by third quarter 2006 High Performance Computing (HPC) n n Institutions of higher-education collaborative portal u. Portal adopted for implementation Standards-based JSR-168 portlets Easier interface with Oracle & Student portals Two 24 -processor Unix-based servers and an 8 -CPU cluster currently operational Implementation of a large HPC facility to support advanced research planned Clusters of PCs also available for Research Awareness for Faculty/Administration n 11/23/2020 Intensive program planned ICT Services Facilities 11

The Future@ITC. . 2 n Curriculum Delivery Systems Enhancements n n n The Raed Project n n Intensive preparation for required IT Support Enterprise database design and implementation Building required IT competencies for successful deployment Enterprise Storage & Backup n n n Planned deployment of Centra to enhance Web. CT Enhanced course content management Enhanced online storage for users NAS (network-attached storage) and SAN (storage area networks) systems Backup of all critical desktops planned IT Security n n 11/23/2020 Security plan to ensure high security for existing and planned systems ADSL security plan for faculty housing network ICT Services Facilities 12

Telecommunications Department 11/23/2020 ICT Services Facilities 13

Telecommunications? ? 11/23/2020 ICT Services Facilities 14

Recently Completed Projects n Enhancement of Telephone Network Infrastructure. (Farooq, Doha, Ferdaus and KFUPM Schools) n Installing PABX for HFCC and DCC (Community Colleges). n Linking DCC to KFUPM by a Wireless Link (Wi. Max, 4 Mbps). n Major Installations/Renovations of Fire Protection Systems. n Pilot Project for Providing Smart Card Access Control to Smart Classrooms. n Migrating ADSL Service to a Separate External Link with Enhanced Features (in cooperation with ITC). n Developing IVR System for Housing and Office Services. n Developing IVR system for Ministry of Islamic Affairs. n Launching Telecommunications Department Website. 11/23/2020 ICT Services Facilities 15

On-Going Projects n n n Finalizing Infrastructure and Equipment Installations For Voice Services at the Newly Constructed Buildings (58 and 59). Protecting Smart Classrooms in Existing Buildings and the Two Newly Constructed Buildings by Smart Card Access Control. Upgrading Smart Card Management Software To a Web-based System. Developing IVR System For ITC Services. Automating All Internal Processes of Telecom Department. 11/23/2020 ICT Services Facilities 16

Future Projects n n n Upgrading KFUPM PBX System to a State-of-the-Art IP-based System Supporting IP Telephony, Mobile Telephony and Unified Messaging. Introducing a Smart Tag RFID System (e-labeling) for Asset Management and Library System. Creating Further Applications of Smart Card: Access to Library System, Access to Medical Center Filing System, Security Access to Public Computers. 11/23/2020 ICT Services Facilities 17

Educational Technologies 11/23/2020 ICT Services Facilities 18

Educational Technologies, Present Status § Operating and maintaining of smart classroom. § Auditoria Reservation. § Audio Visual services. § Video Conferencing services. § KFUPM CATV operations. § KFUPM Television channel operation. § Loans of TV, Video, Digital cameras, Video and overhead projectors. § Operating buildings 10 and 20. § Maintaining sound systems in all KFUPM mosques. 11/23/2020 ICT Services Facilities 19

Edu. Tech Current Projects n n n Upgrading traditional classrooms into smart classrooms. Furnishing new building with smart classroom equipment Enhance the usage of Video conferencing. Installation of surveillance cameras inside academic buildings. Installation of Video projectors in conference rooms 11/23/2020 ICT Services Facilities 20

Edu. Tech Future Projects Transforming all traditional classrooms into smart classrooms. n Renovation of old smart classrooms. n Renovation of audio visual equipment in auditoriums n Enhancing the audio equisetic in the exhibit building n 11/23/2020 ICT Services Facilities 21

Press 11/23/2020 ICT Services Facilities 22

KFUPM Press, Present Status brief n n Since 1975 KFUPM Press is serving the University. By the time the press promoted services, modern machines installed in the new building which give the ability of printing color jobs and books. Now most of the university needs for the printing materials are printed locally. The KFUPM Press comprises of six main sections: Graphics Art, Camera and montage, Offset Printing, Binding and finishing, engraving, and silkscreen printing. 11/23/2020 ICT Services Facilities 23

Press New Technologies In the last 4 years new technologies were introduced to the press: n n Automatic montage: now the layout of pages are done faster and more efficiently using signa station software which save more than 80% of the time in this process. CTF (Computer to Film): It decreases the time and materials in the process for producing films in the camera and montage section. Laser engraving: now stamps are done better and sharper than before by using laser technology, also engraving and cutting jobs are done faster. Digital Printing: Urgent and small quantity jobs are done in a more efficient way and serve the University community in a better way. 11/23/2020 ICT Services Facilities 24

Press Future Projects In the coming two years there will be new technologies to support the press: New Automated perfect binding line: (from collating to three knife trimmer) SR 3 million, this line will decrease the time by 75% and number of labors. n New 4 colors offset printing machines: to speed-up the jobs and get better printing quality. n New Digital printing machines. n On-Line Job Request system: this will enable the community to request a new job and to follow up requested jobs. Requesting, Department head approval for the request, Director of the Press approval, notifications and specification of the jobs will be on line (no more papers). n Automated Press store. n 11/23/2020 ICT Services Facilities 25

Special Thanks n n University Administration Main Sponsors: n n n University Support Departments n n Saudi Business Machines Ltd. Al-Falak Electronic Equipment & Supplies Co Hewlett Packard - Saudi Arabia Cisco Systems - Saudi Arabia Housing & Office Services Maintenance Food Services Awareness Day Committee 11/23/2020 ICT Services Facilities 26

Thank you 11/23/2020 ICT Services Facilities 27