IBM Web services Executive Seminar EnterpriseReady Web Services

® IBM Web services Executive Seminar Enterprise-Ready Web Services Business Scenarios and Real-world Implementations May, 2003

IBM Web services Executive Seminar Agenda § Using Business Scenarios § Web Services: Getting Started 4 Enterprise Integration (Self-service) 4 Tips to consider 4 Application Integration (Processes) 4 Web services Executive Connection 4 Application Integration (Data) 4 Web services Industry Councils 4 Access Integration (Portals) 4 Speed Start 2003 4 Extended Enterprise 2

® IBM Web services Executive Seminar Business Scenarios Using Web Services May, 2003

IBM Web services Executive Seminar Connecting To Your Partners – Basic Structure • Connect • Communicate • Interoperate Enterprise and legacy assets Web services Applications (Java/SOAP Servlets) Web. Sphere Application Server Web services deployment Web services gateways Fast, reliable, secure Client/Partner Servers HTTP (SOAP) Java SOAP Client Servlet Client Application 4

IBM Web services Executive Seminar Enterprise Integration (Connectivity) SAP DB 2 UDB MQ CICS Enterprise and Synchronous Transactions Asynchronous Transactions 1. Get online actual asset information 2. Input new asset or personal data 3. Route & decompose update request to multiple back-ends legacy assets 1 Client/Partner Servers 3 Web services Applications (Java/SOAP Servlets) Web. Sphere Business Integration Web. Sphere Application Server Web Server Domain Firewall 2 Protocol Firewall Java SOAP Client Servlet Java Client Proxy Client Application Directory & Security Services Tivoli Configuration Manager 5

IBM Web services Executive Seminar Training and Consulting International AG Challenge German job training and placement organization dealing with rising service demands needing the ability to work with multiple agencies Solution § Integrated Web services employment solution built on open infrastructure including: § IBM Web. Sphere Application Server § IBM DB 2 Universal Database § IBM x. Series § Open Web services solution includes: § SOAP § SMTP § LDAP § XML Technology Benefit: § Received 40, 000 requests per month with good performance § Created a stable environment based on four 2 -way Intel-based clusters § Significantly lower effort for partner integration on demand Business Benefits: § 50% reduction in production time § Redeployed employees to more strategic tasks § Increased functionality and flexibility for competitive advantage § More responsive to customer and business partner needs 6

IBM Web services Executive Seminar Enterprise Integration (Presentation) SAP DB 2 UDB MQ CICS Enterprise and Synchronous Transactions Asynchronous Transactions legacy assets 1. Get online actual asset information 2. Input new asset or personal data 3. Route & decompose update request to multiple back-ends 4. Transform data into display via presentation JSPs 1 Client Presentation 3 Web services Applications (Java/SOAP Servlets) Web. Sphere Business Integration Web. Sphere Application Server Web Server Domain Firewall 4 2 Protocol Firewall Web. Sphere Portals Directory & Security Services Tivoli Configuration Manager 7

IBM Web services Executive Seminar Mid-Comp International – Odyssey Suite “Odyssey utilizes the flexibility and versatility of Web services powered by IBM proven infrastructure to provide a genuine thin-client, pure Java product that is completely platform independent. ” Steve Bridges Managing Director, Mid-Comp International Challenge § What is the value of building an ERP system that promotes the 'Wherever you are' philosophy but doesn't allow printing? Solution § New 5 Star product is a centralized server On demand business benefit Mid-Comp was able to produce a far more flexible product that can work with other third party products regardless of the platform. Technology benefit Bandwidth and time that can be saved by using Web services together with compression techniques. application running on IBM's Web. Sphere Application Server that delivers printable documents over the Internet via Web services. 8

IBM Web services Executive Seminar Nintendo Australia “Nintendo Australia selected Odyssey because it had been built from the ground up on IBM infrastructure specifically to support an integrated distribution business. ” Peter Stroud IT Manager, Nintendo Australia Challenge § Phase out proprietary integration On demand business benefit Cost savings around $1 M dollars, new business opportunities, improved customer service and increased functionality, flexibility and efficiency technology without losing functionality. Technology benefit Solution Using standard Web services technologies, Nintendo can now distribute reports to the field on demand. § Standards-based enterprise resource planning (ERP) solution designed and deployed using Web services technology powered by IBM Web. Sphere. 9

IBM Web services Executive Seminar Application Integration (Processes) - Transactions DB 2 UDB IMS 1. Integrated composed components (Web Services, Java. Beans, EJBs, MDBs) using serial, synchronous calls • CICS Encina Enterprise and Synchronous Transactions Asynchronous Transactions Web. Sphere Business Integration 2 legacy assets Provides persistence, transaction management, security, performance 2. Deferred synchronous (asynchronous) behavior via queuing between application servers 1 Client/Partner Servers Web services Applications (Java/SOAP Servlets) Web. Sphere Application Server Web Server Domain Firewall SAP Protocol Firewall Java Client Proxy Client Application MQ Domino Java SOAP Client Servlet Tivoli Configuration Manager JMS 10

IBM Web services Executive Seminar Streetline Trade Financing Challenge Credit Suisse member needed to provide: § interactive brokerage charting application without raising fees § enhanced services, with pay-as-you-go business model, to avoid adding additional server capacity Technology Benefit: Solution integration and maintenance time § Eliminated local setup, dedicated server administration and maintenance (estimated $3, 000 savings in setup costs alone) § Web service hosted and metered by IBM using: § IBM Web Services Hosting Technology § IBM Global Services - e-business Hosting § IBM Business Partner Visualize § Open Web services solution includes: § SOAP § XML § RMI § WSDL § 50% reduction in application Business Benefits: § Variable pricing structure allows payas-you go business model § Hosting allows company to focus on core competencies 11

IBM Web services Executive Seminar Photon Research Associates Challenge U. S. -based research company needed to: § transition a complex scientific application into a highly scalable, open, and costefficient e-business solution § find a more efficient way than the current manual process to distribute photographic images to customers Solution Provide a common distribution platform for photographic images based on open standards infrastructure using: § IBM Web. Sphere Application Server § IBM Web. Sphere Commerce § IBM Web. Sphere Studio § IBM Advanced Technology Solutions Technology Benefits: § Development time reduced by more than 50% § Reduced application costs on demand Business Benefits: § Increased customer satisfaction § More efficient business process for acquiring images § New application positioned company as industry leader 12

IBM Web services Executive Seminar Application Integration (Data) – Management/Aggregation DB 2 Universal Database 2 3 Web services Applications (Java/SOAP Servlets) 1 SAP Web. Sphere Application Server Client/Partner Servers Web Server Domain Firewall Protocol Firewall 1. Extract data (from SAP files or tables) 2. Merge data (into DB 2 operational data store) 3. Access data (via Web services, XML, JSPs, EJBs) 13

IBM Web services Executive Seminar Ricoh Technosystems Challenge Japanese computer services company needed to improve communications, establishing realtime business relationships with educational service companies Solution § Web services based solution that dynamically integrates educational offerings based on: § IBM DB 2 Universal Database § IBM Lotus Domino § Open Web services solution includes: § SOAP § XML § UDDI Technology Benefits: § Accelerated application development time by 33% § Increased worker productivity by 400% on demand Business Benefits: § Improved employee and customer satisfaction while increasing revenues and profits § Improved perception as a technology leader, opening opportunities for new business 14

IBM Web services Executive Seminar Access Integration - Portals SAP DB 2 UDB MQ CICS Enterprise and Synchronous Transactions Asynchronous Transactions 1. Portlets acting as Web services, with services integrated in Portal Server 2. Functions presented to clients via portlets 3. Transaction and service requests relayed to appropriate business server legacy assets 1 Client Presentation 3 Web services based Portlets Web. Sphere Portal Server Web Server Domain Firewall 2 Protocol Firewall Directory & Security Services 15

IBM Web services Executive Seminar Volkswagen “VW not only manufactures the fastest car in the world, but we're also speeding ahead of the competition with Web services running on proven, robust IBM infrastructure. " Dr. Hans Ottmar Beckmann ITC Executive Director, Volkswagen AG Challenge § Enable and enhance Web-based communication between a global automobile conglomerate and its business partners. Solution § Single-sign-on portal solution built on the IBM Web. Sphere® platform to leverage Web services technologies and standards. On demand business benefit A new way of leveraging economies of scale to simplify business processes. Dynamic market information flows from partners resulting in increased product quality and speed-to-market. Technology benefit Supported cross enterprise authentication within a heterogeneous federation of services and security systems via a customized portal page. 16

IBM Web services Executive Seminar Extended Enterprise - Business Services 1. Client requests access to and invocation of a service 2. Service provider complies 3. Web server receives results and presents to client. Web Services Gateway Services Provider Framework Web. Sphere Business Integration 2 Asynchronous Transactions SOAP Servlet JMS 1 SOAP Router Session Beans Services Requestor Framework Apache Runtime Message Driven Beans SAP MQ Client/Partner Servers 3 Web. Sphere Application Server Enterprise Domain Firewall Protocol Firewall Public/Private UDDI Registries 17

IBM Web services Executive Seminar Brunswick Boat Group “Web. Sphere Application Server Enterprise and Web. Sphere Studio Application Developer Integration Edition. V 5 gives us a way to optimize developer productivity and provide application flexibility. These solutions will make it possible for our organization to use Web services to solve our integration concerns so that we can easily adapt to a world of e-business on demand. ” Jason Becker Manager of Client Applications, Brunswick Boat Group Challenge § Gain the ability to manage multiple brands within a dealer extranet while reducing support costs. § Provide dealers with a solution that would increase customer service and revenues. Solution § A standards-based dealer “Compass” On demand business benefit Improve communications among dealer networks, improve service levels to dealers, increase flexibility, reduce solution support costs. Technology benefit Standards-based extranet makes it possible to use Web services to solve integration concerns and optimize productivity. extranet which supports all Brunswick boat brands. This provides complete information, including warranty registration, warranty service claims, and parts order entry. 18

IBM Web services Executive Seminar Web Services: Get Started NOW 19

IBM Web services Executive Seminar Things you need to consider § Use pilot programs to help you understand the ROI for your particular company and configuration. § Your world is likely to become increasingly heterogeneous, not less so, but that doesn’t have to be a bad thing because of technologies like Web services. § The combination of Web services and Linux is extremely potent and cost effective. § Give yourself future leverage by starting to use Eclipse-based tools today – avoid proprietary tool bases if you want real interoperability that is not at the whim of a single vendor. § Educate your executives as much as you educate your developers. § Choose vendors and ISVs who understand all of the above. 20

IBM Web services Executive Seminar We’re beyond the point of a couple of pilot programs ABN AMRO Bank N. V. , Advanced Technology Systems, Adobe Systems, Inc. , Agent. Ware, Inc. , Altio Inc. , Amber. Point, Inc. , ANADIGICS, Inc. , Asera, Inc. , ASU Solutions, Inc. , Australian Bureau of Statistics, Austrian Federal Ministry of Justice, Automatic Data Processing, Inc. , Avinon, Inc. , Baltimore Technologies, B-Bop Associates, Inc. , Beans Factory, Beazer Homes, Inc. , The Bekins Company, Birdnest Software, Inc. , Blue Titan Software, Inc. , Bonndata Gmb. H, Brain. Systems, BRZ Gmb. H, Business Objects SA, Cacheon, Canadian Imperial Bank of Commerce, Cape Clear Software. Limited, Centrala Studie. Stödsnämnden, Commerce. Quest, Inc, Con-Way Transportation Services, Inc. , Cranfield University, Silsoe, Credit Union Electronic Transaction Services, Daimler. Chrysler Corporation, Decision. Soft Limited, UK Department of Trade & Industry (DTI), Deutscher-Stadte und Gemeindebund, Digital Evolution, Inc. , digital. ESP, Inc. , Dimension Data, DST Systems, Inc. , E 2 open, Ebyz, Elsevier Science, Entrust, Inc. , Epicentric, Inc. , Evolve. Ware, Inc. , Extend Technologies, First Data Corporations, Flamenco Networks, Grand Central Networks, Inc. , Hewitt Associates LLC, Hitachi Software Engineering Co. , Ltd. , Host. Bridge Technology, IBM Advanced Internet Technology, IBM Business Transformation & CIO Organization, IBM Global Services IT Group, IBM Software Delivery and Fulfillment, Industri-Matematik International Corp. , Infravio, Inc. , Integrated Shipbuilding Environment Consortium, Inter. Keel, Inc. , Inter. Pro Global Partners LLC, i. SOCO, IT Advisory Group, IT Frontier Corp. , i. Tenol, Inc. , Jarna, Inc. , J. D. Edwards & Company, J. P. Morgan Chase & Co. , KDDI Corporation, KDVZ Hellweg Sauerland, Killdara Corporation, Kinzan, Inc. , Linkedwith Gmb. H, Med. Biquitous Consortium, Mercury Insurance Group, Micro. Doc Gmb. H, Mid-Comp International Pty Ltd, Mincom, National Industrial Information Infrastructure, Nationwide Financial Services, Inc. , Nexaweb Technologies, NIIT, Ltd, NTT Communications, Olex, Online Insight, Inc. , ORIX Corporation, Parasoft Corporation, Peregrine Systems, Inc. , Extricity, Inc. , Petrotechnical Open Software Corporation, Photon Research Associates, Inc. , Point. Serve, Inc. , Primordial, Inc. , Prolifics, Readi. Minds Systems & Services Pte Ltd. , Ricoh Technosystems, Co. Ltd. , Royal Dutch Shell Group of Companies, Sparkassen Informatik Gmb. H & Co. , State of New Mexico, State of Wisconsin, Storebrand ASA, Street. Line Inc. , Talking Blocks, Inc. , Things Remembered, Inc. , Thor Technologies, Inc. , TIAN Software Company, Inc. , Timogen Systems, Transact. Tools, Inc. , Tripcentric Technologies Ltd. , UNC Health Care, Usermagnet, Inc. , Vans, Inc. , Versata, Inc. , Visualize, Inc. , Wachovia Corporation, Wakesoft, Inc. , WAND, Inc. , Web. Collage, Inc. , Web. V 2, Inc. , Westbridge Technology, Inc. , XML Global Technologies, Inc. IBM j. Start References 21

IBM Web services Executive Seminar New Program! Web Services Executive Connection Use Web services to reduce costs and speed business integration § Evaluate § § § Educate § § § IBM Web services Readiness Assessment 50 + Success stories and case studies IBM Business Value of Web Services Information Kit Web casts and teleconferences to learn more Over 30 Worldwide executives briefings launching in May Articles, whitepapers, and studies from industry leading experts Execute § § § Implement and Manage Information Kit Pilot projects for Web services Access to trained business partners § Engage – 5 New IBM Services for Web services launched in April § § § Assessment Workshop Architecture & Design Workshop Project Scoping Workshop Advanced Training and Mentoring Project Workshop 22

IBM Web services Executive Seminar New Program! IBM Web Services Industry Councils Promoting Web services adoption in vertical industries § Reduces time-to-value for Web services implementations and accelerates Web services adoption. § Reduces risks and barriers to industryspecific Web services adoption through shared knowledge, best practices, and roadmaps. § Includes industry leaders and their leading solution providers among membership. Recent and Upcoming Council Meetings § Americas 1 st meeting, May 20 -22, NY § Europe 1 st meeting, June 10 -12, Nice Current membership in North America and EMEA Financial Services/Banking Bank of America, Charles Schwab, Deutsche Bank, Fidelity, JP Morgan Chase, Morgan Stanley, Reuters, Wachovia, Dresdner Bank, HSBC, Royal Bank of Scotland, UBS Insurance Aetna, Met. Life, Nationwide, Allianz, DWL Manufacturing Boeing, Caterpiller, Cisco, Daimler. Chrysler, e 2 open, John Deere, Ford, Volkswagen, Engenious, IFS, MRO Global/Cross-industry Siebel Systems, Bearing Point, Deloitte, Hewitt Associates, Con-Way 23

IBM Web services Executive Seminar Web Services Speed Start 2003 Educating developers to accelerate adoption and use of Web services §Developer Web Site 4 Trial code, training and support to help you build and deploy Web services with IBM tools and middleware 4“Tell Your Boss” kit §Web services Software Evaluation Kit 4 WSDK Tools & IBM software products 4 Web Services Boot camp & other tutorials 4 UDDI Registry for submit & test Web services Modeled on the 2002 Linux Speed Start Program Provides low cost education for developers and partners. §Worldwide Event Plan 450+ Technical Briefings 4 Hands-on Developer Workshops 4 Partner Briefings More Info: visit http: //ibm. com/developerworks/webservices and click on Speed. Start 24

IBM Web services Executive Seminar Putting It All Together … Peruse customer references and application briefs at http: //ibm. com/webservices/successstories. html Check out the Web services Business Value Information Kit at http: //ibm. com/webservices/businessvalue. jsp Assess your readiness for Web Services with tools available at http: //ibm. com/webservices/ready. jsp … and much more, all linked to through the main page for IBM Web services at http: //ibm. com/webservices Web Services Business Value Information Kit Web Services Readiness Assessment Access To Service Engagements Newsletters & Analyst Reports Implementing Web Services Information Kit Customer Case Studies & References Tell Your Team Information Kit Educational Webcasts Developer Tools, Education, & Training 25