IBM Total Storage Storage Automation Solutions for an

IBM Total. Storage® Agenda § On Demand Automation § Why Storage Automation? § The On Demand Storage Environment § Moving Toward the On Demand Storage Environment: Solving Customer Problems Today with IBM – Manage Complexity – Optimize Resources – Improve business flexibility § Demonstration 2 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® On Demand Automation is … On demand Automation uses business policies and service levels to optimize operational processes by automatically sensing and responding to changes. 3 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® On Demand Automation Delivers Measurable Value Reduce Cost and Increase Productivity Improve Service Levels (Qo. S) Increase Business Flexibility To Support Change & Innovation Demonstrate and Measure IT Value to the Business On Demand Traditional IT 4 § Manage resources § Focus on providing IT services to customers § Measure transactions § Adapt infrastructure to business needs § Weak links with users and business processes § Align service level agreements based on business processes § Hard to bridge IT internals to business and processes § Provide computing and business capacity on demand Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® The IBM Infrastructure Management Blueprint is the Foundation Business Se rvice Manag Infrastructur ement e Orchestrati Availability Security on Optimization Provisioning Resource Vir tualization 5 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® On Demand Automation enables on demand operation Business Service Management Infrastructure Orchestration Manage using business priority, manage service levels Sense, triggers, respond according to business goals § 40 -50% savings in SLA reporting § 15 -30% savings on time for root § Increase resource utilization avg. cause determination, downtime from 20% - 50% § 30 -40% reduced admin time Availability Ensure Health and appropriate functioning of IT § 27 -32% savings triage time Security Protect information assets, confidentiality and data integrity § 35 -40% reduced admin time § 25 -35% higher first call close § 35 -40% reduced access Optimization Ensure most productive utilization of IT § 20 -25% greater utilization § 40 -50% fewer batch restarts Provisioning Make available right resources to right processes and people § 15 -35% less capital outlay § 25 -30% reduced staff req’ts time Resource Virtualization Single, consolidated, logical view of and easy access to all available resources in a network § 10 -25% saving in physical consolidation § Increased storage utilization up to 3 X Source: ROI study from 27, 000 WW customers - Alinean 6 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® New and improved offerings help you in your step by step approach Goals: Improving IT Operations Manage Resources Manage Business Integration Manage IT Processes Patch management Provisioning § IBM Tivoli Configuration Manager § IBM Tivoli Provisioning Managing complexity Improving Business Operations Test Floor Automation § TMTP& Robot Manager § IBM Total. Storage Productivity Center with Advanced Provisioning Identity Management Infrastructure Simplification Compliance Manage IT Automation Intelligent Orchestration IGS Autonomic Computing Readiness Engagement § IBM Content Management for Message Monitoring & Retention § IBM e. Server i 5 § IBM Tivoli Security Compliance Manager § IBM e. Server z. Series Industry offerings § IBM e. Server Blade. Center and IBM Director Multiplatform Virtualization Engine Basic 1 Managed 2 Predictive 3 Adaptive 4 Autonomic 5 Levels of Automation 7 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Why Storage Automation? Manual Management is Error Prone and Cannot Keep Pace with Growth § Up to 40% of all outages are caused by human error § Administrators spend 25% - 50% of their time isolating & resolving problems § 90% of administrators had no documented process for provisioning storage Disk storage is growing rapidly Storage-related expenditures, as a % of IT budgets, is also growing rapidly Storage-related expenditures Percentage (%) Terabytes ('000) Server-based disk storage 250 200 150 100 50 0 25 20 15 10 5 1996 2002 2007 0 1996 2002 2007 Source: International Technology Group, Sept 2003 * hardware, software, storage networking, personnel, backup operations, recovery, security 8 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Open Software Family Improve Business Flexibility § Provision new storage for applications easier, without human errors Manage Complexity to Increase Application Availability § Manage data from a centralized point § Migrate data without disrupting key applications § Eliminate application failures from out-of-space conditions § Protect data from disasters, human and system errors § Enable storage and server consolidations Optimize Resources § Move data from high-cost to low-cost storage based on business policy § Reduce duplicate data through more effective data sharing § Achieve desired disk utilization through better storage management 9 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Open Software Family Delivering the On Demand Storage Environment § Automated and Virtualized to optimize resources, manage complexity, and improve productivity § Sensing and responding based on business policies and service levels to automatically improve operational processes § Delivering the On Demand Storage Environment Today Virtualization 10 Storage Automation Solutions for an On Demand World Automation 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® On Demand Storage Environment Data is is classified to to optimize storage media costs Data is classified to optimize storage media costs § Active files are pooled SAN Server-based disk storage §§ Active Inactivefilesare arepooled stored in Storage Pool a–variable-cost storage Match data value to costhierarchy Virtualized File System of storage – Files can be shared Storage Inactive files Pool Non Business Duplicate Redundant Stale Active files • Single cost of data extract can be shared between multiple application Enterprise servers Mid-range Low-cost Automated Manual class 11 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® On Demand Storage Environment Storage is Virtualized to Manage Complexity, Increase Application Availability § Expand storage capacity § Virtualize file systems and disk volumes § Replace aging subsystem technology § Changes transparent to applications or host systems § Increases application availability SAN Virtualized File System Storage Pool 12 Storage Automation Solutions for an On Demand World 9/17/2020 Storage Pool © 2004 IBM Corporation

IBM Total. Storage® On Demand Storage Environment Management is Automated, Increases Productivity, Reduces Errors § Integration Increases Administrator Productivity – Common management software – Device-specific skills not required – More efficient error identification § Policy-Based Automation Reduces Human Errors – Document and automate best practices of key personnel – Automate at your own pace with workflows – Reduce storage-related downtime § Based on Open Standards – Manage heterogeneous environments – Ensure flexibility in choosing vendors 13 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Taking steps toward an on demand storage environment Storage Orchestration Storage Infrastructure Management Hierarchical Storage Management Archive Management Recovery Management Storage Virtualization Hardware Infrastructure 14 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® IBM Total. Storage Capabilities Storage Orchestration IBM Tivoli Provisioning Manager IBM Tivoli Intelligent Orchestrator Storage Infrastructure Management IBM Total. Storage Productivity Center § § § IBM Tivoli Storage Resource Manager IBM Tivoli SAN Manager IBM Total. Storage Multiple Device Manager Hierarchical Storage Management § IBM Tivoli Storage Manager for Space Management Archive Management § § § Storage Orchestration Hierarchical Storage Infrastructure Management IBM Tivoli Storage Manager for Data Retention IBM DB 2 Common. Store Archive Recovery Management Storage Virtualization Recovery Management § IBM Tivoli Storage Manager Hardware Infrastructure Virtualization Software File and Data Virtualization § IBM Total. Storage SAN File System Block Virtualization § IBM Total. Storage SAN Volume Controller § IBM Total. Storage SAN Integration Server 15 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Spring 2004 Highlights IBM Total. Storage Productivity Center with Advanced Provisioning § New automated provisioning with Tivoli Provisioning Manager Storage Orchestration Hierarchical Storage Infrastructure Management § Increased support for heterogeneous environments Archive Recovery Management Storage Virtualization § Enhanced security through improved zoning Hardware Infrastructure § Additional support of Tivoli Data Warehouse IBM Total. Storage SAN Volume Controller §Enhanced heterogeneous storage device support 16 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Manage Complexity CHALLENGE SOLUTION Current Capacity Management Practices = Increased Costs § § § Encourages over-allocation All data is created (and retained) as equal Planning cannot easily be based on history Multi-vendor environments add complexity to system-wide management Gathering and maintaining information across systems is difficult Provisioning new storage is manual, time-consuming, error-prone Customers are Currently Solving this with: § Spreadsheets § Diagramming programs § Manual updates to inventory, capacity information 17 § No optimization is being performed § Over-allocation is standard § Some documentation of provisioning processes, some scripting Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Manage Complexity CHALLENGE SOLUTION IBM Solution: Total. Storage Productivity Center § Automatically collect and update information enterprise-wide for up-to-date information § Analyze and forecast for better decisions § Employ policy-based automated maintenance Customer Benefits § Reduces allocation – storage provisioned as needed § More accurate capacity planning across platforms § Reduced errors through automation 18 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® A Customer’s Perspective Bryan Odom Distributed Computing Analyst Ahold 19 Storage

IBM Total. Storage® Environment § Major time and effort invested building SAN Infrastructure § Environment fully redundant § DPO software serves Mission Critical Applications 20 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® SAN Challenge Problem § Number and size of our SANS growing § Need to view the devices on the SAN and see what was going on § Needed to monitor and maintain the storage on our SAN Solution § Using ITSANM we have: – Visibility into our SAN – Operations can monitor multiple fabrics and the devices from a single console 21 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Storage Challenge Problem § Serving a lot of data from Enterprise Storage Subsystems to End Users § Users do not clean up storage § Users always asking for more space § Needed a solution to manage Storage and its use on the SAN Solution § CIMOM Servers and ITSRM Agents 22 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Optimize Resources and Reduce Costs CHALLENGE § SOLUTION Data growing at phenomenal rate – Fueled by back up of duplicate and unchanged data § Staffing cannot keep pace with storage growth § Inactive, non-essential data occupying high costs disk Current Practices: § Duplicate and unchanged data grows unchecked § Back ups are done manually – Labor intensive – Error prone 23 Storage Automation Solutions for an On Demand World § All data is treated the same – Inactive, non-essential data occupying high costs disk – Data protection not tuned for data value 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Optimize Resources and Reduce Costs CHALLENGE SOLUTION IBM Tivoli Storage Manager § Employs advanced technology for backup IBM Total. Storage SAN File System § Manages backup processes and policies for all servers IBM Tivoli Manager for Space Management § Establishes hierarchy for data and storage Customer Benefits § Ensures proper economic and application performance 24 Storage Automation Solutions for an On Demand World § More cost effective backups and efficient recovery 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Fred Hutchinson Cancer Center Challenge § Faced with the complex task of backing up millions of cancer research files and a database of more then 21 million objects § Previous IT back up and recovery process was time consuming and required too much manual intervention. § Needed to better manage storage, growing 30% per year Solution § IBM Tivoli Storage Manager § IBM Total. Storage LTO 3584 tape library § IBM p. Series and x. Series servers 25 Storage Automation Solutions for an On Demand World Why IBM § Automated backups to protect data § Data can be cost-effectively staged on different types of media based on its research value to scientists § On demand system frees up existing storage capacity § Can now deliver better services to internal researchers 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Improve Business Flexibility CHALLENGE SOLUTION Must be able to add, change, move resources without disruption Administrators are overwhelmed managing: § Massive growth in storage with same staff § Heterogeneous environment with multiple tools § Multiple processes manually, without documentation Current Practices: § Multiple tools are required to complete all tasks related to storage provisioning § New storage is provisioned manually, often processes are not documented § Applications must be brought down to migrate data to new storage 26 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Capacity Provisioning Today Database Administrator System Administrator Storage Administrator Observe tablespace is full Check for more space on server Find available LUN(s) If none exist, allocate new ones Contact Storage admin Check for more space on the file system Contact System admin Create a new datafile Find the best LUN(s) for the application Inform the server that new storage is available Assign the LUN(s) to the application server HBA(s) Expand the volume group Expand the tablespace Adjust switch zones Expand the file system Find available Point-in-time and Remote copy target(s) Contact DBA Match source / target pairs Contact System admin 27 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Automated Capacity Provisioning via Workflow Database Administrator System Administrator Storage Administrator Observe tablespace is full Check for more space on server Find available LUN(s) If none exist, allocate new ones Contact Storage admin Check for more space on the file system Contact System admin Create a new datafile Find the best LUN(s) for the application Inform the server that new storage is available Assign the LUN(s) to the application server HBA(s) Expand the volume group Expand the tablespace Adjust switch zones Expand the file system Find available Point-in-time and Remote copy target(s) Contact DBA Match source / target pairs Contact System admin 28 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Improve Business Flexibility CHALLENGE SOLUTION IBM Total. Storage Productivity Center § Heterogeneous storage infrastructure management § Capacity management capabilities IBM Total. Storage SAN Volume Controller § Mask complexity of multi-vendor environment IBM Tivoli Provisioning Manager § Advanced workflow-based automation 29 Storage Automation Solutions for an On Demand World Customer Benefits § Change resources without disrupting key applications § Improve capacity management across platforms § Document and Automate best practices 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® IBM Total. Storage On Demand Solutions In Action § Understand the environment with storage monitoring § If a spike in activity causes storage use to increase, the alert is noted immediately by Productivity Center to prevent out-of-space conditions § Corrective actions can be set to occur automatically, saving time and expense – Virtual disk expanded (in SAN Volume Controller) – Space added to file system § Free space now available – Storage utilization drops to safe level and resiliency maintained 30 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Moving Toward On Demand with Storage Automation § Start Today and Start Simple to Solve a Key Problem § And You Can – Improve business flexibility – Optimize resources – Manage complexity to increase application availability 31 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Take the Next Steps Now! 1. Get educated ! § Case studies § User groups & Networking 2. Develop your On Demand Automation plan § We provide the capabilities § If needed, get help through services 3. Talk to your IBM sales rep or business partner about a Free On Demand Automation Assessment 4. Approach On Demand Automation in a step-by-step fashion with the overall vision in mind Automation Assessment 32 Storage Automation Solutions for an On Demand World Automation helps you move to the On Demand world 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Winners of the Magellan® Spor. Trak GPS drawing will be posted in the IBM Booth at the Technology Showcase reception later today § Compact § Lightweight § Ergonomic § Waterproof § Accurate to within 3 meters § 2 MB North American mapping database § 6 MB free memory for downloading street-level maps § 7 large graphic navigation displays Your feedback is very important to us! Please fill out your IBM Pre-conference evaluation form located in your information package 33 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation

IBM Total. Storage® Stayed tuned for additional sessions Today Wednesday Mediterranean Ballroom Starting at 1: 00 pm Keynote: Optimize Business Performance and Agility with On Demand Automation Solutions § Robert Le. Blanc, IBM Tivoli Software General Manager In the Giga. World General Session Salon 6 4: 30 pm – 5: 00 pm The On Demand Operating Environment – Driving business disciplines into IT § Sandy Carter, IBM Tivoli Software Marketing Vice President 5: 00 pm – 5: 30 pm On Demand Automation Solutions for Security and Compliance §Don Cronin, IBM Tivoli Software 34 Storage Automation Solutions for an On Demand World 9/17/2020 © 2004 IBM Corporation