IBM Systems and Technology Group IBM System Storage

IBM Systems and Technology Group IBM System Storage – Software Part 2 2009 IBM Corporation © 2008

IBM Systems and Technology Group Tivoli Storage Productivity Center 2009 IBM Corporation © 2008

IBM Systems and Technology Group Data growth and higher service levels becoming difficult to manage More business online More applications and data Increasing cost of information unavailability The widening gap Ability to deliver availability through traditional methods More complex systems More data to manage Requires continuous information availability—BY DESIGN 3 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group The Pressures on your Storage Admins are Mounting Data growth – It takes longer to back it up Higher service level requirements – You can’t afford down time – You can’t afford to lose any data, anywhere Longer retention periods for more data – Need more capacity; need to manage it Mergers and acquisitions – Need to integrate systems, processes Security requirements – Need to protect your customers’ data as well as your own Remote/branch offices – Creating and storing more business-critical data 4 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Yesterday’s data protection may not be good enough! Admin Challenges Recovery takes too long, I need to recover data more quickly Advanced disk to disk technologies Recovery from last night’s tape backup leaves too much data at risk Effective disaster recovery and business resiliency Our offsite data must be secure My business applications are 24 x 7, I need to protect my customer’s data without taking the application down My IT budget is flat while my operational expenses are increasing 5 Needs Sales Conference – DS 3000 and DS 4000 Intro Enhanced information and data security Advanced replication technology, application data protection, CDP Increased productivity © 2009 IBM Corporation

IBM Systems and Technology Group And, the infrastructure is bursting at the seams Admin Challenges Needs Controlling out-of-control storage growth Data reduction technologies Minimizing performance bottlenecks Future-Proof Scalability Planning for capacity upgrades Better utilization of existing resources Minimizing outages Performance analytics with root cause identification Simplifying the management of multivendor storage devices Common tools across many systems Data migration 6 Sales Conference – DS 3000 and DS 4000 Intro Non-disruptive data movement © 2009 IBM Corporation

IBM Systems and Technology Group What can you do? Today’s realities Smaller staffs Budget cuts (esp. CAPEX) Project postponement “You do things when opportunities come along. ” - Warren Buffet We believe a relentless focus on cost reduction, risk avoidance, and improving service levels will enable you to a) deal with the growth and (b) emerge stronger. 7 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Infrastructure Management Tools: Role In IT Activities Provide for day-to-day operational storage management – Provide the ability for customers to monitor, manage and automate provisioning of their storage systems, storage networks, data replication and other related storage services. – Link to overall composite application service level management. To contribute to significant IT projects – 8 Assessments for Server/storage consolidation, Information Lifecycle Management assessments, IT Service Management / IT Infrastructure Library best practices rollouts. Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group What Is The Storage Infrastructure Management Problem? System P Each storage element has its Blade. Center own management tool…. complex environment. – Administrators must be trained on each tool. – Different tool sets that basically do the "same thing“. – Perhaps not clear on the value of the tool…. how best to gain this value. System X System P No end-to-end storage management. Mc. Data Director No central reporting repository for management. IBM Director Cisco Director Cannot automate routine storage administrative tasks. IBM 9 Sales Conference – DS 3000 and DS 4000 Intro IBM Tape Library STK Tape Library © 2009 IBM Corporation

IBM Systems and Technology Group The Solution: IBM Tivoli Storage Productivity Center System P Centralized management tool that reduces complexity. Blade. Center One tool to manage many devices (even multi-vendor). Central reporting repository for management. Provides platform to automate routine storage administrative tasks. Tivoli Storage Productivity Center Mc. Data Director IBM 10 System X System P – End-to-end storage management. System X Sales Conference – DS 3000 and DS 4000 Intro Cisco Director IBM Tape Library STK Tape Library © 2009 IBM Corporation

IBM Systems and Technology Group TPC Basic Edition vs Standard Edition Basic Edition Standard Edition Device Discovery/Configuration X X Topology Viewer and Storage Health Management X X Launch of Device Element Managers X X Function Storage Infrastructure Configuration/Status Reporting Storage Reporting Basic Asset & Capacity Reporting Capacity Analysis/Predictive Growth X Customized and Detailed Capacity Reporting – including Chargeback and Database Reporting X Performance Management Performance Reporting on IBM and SMI-S storage arrays X Threshold Reporting on IBM and SMI-S storage arrays X Fabric performance reporting and monitor X SAN Volume Controller Performance Management X Full Provisioning (including Fabric zoning and Disk LUN assignment X Shipped with IBM hardware 11 Sales Conference – DS 3000 and DS 4000 Intro X Installed with BE, ’turn on’ capability © 2009 IBM Corporation

IBM Systems and Technology Group Customers Are Often Unable to Articulate What They Really May Need or Want To Do… Your strategy is to… – Figure out what customers are really asking for. – Show them how Tivoli Storage Productivity Center will help. – Help them use Tivoli Storage Productivity Center once they have it. They may ask for help in vague terms… – I need a storage assessment. – I need to implement “tiered storage”. – I need to do “Information Lifecycle Management”. What a customer really means – Reduced IT cost…. TCO 12 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group IBM Infrastructure Management Strategy 1. Provide for day-to-day operational storage management. – Ensure IBM hardware provides Standards-Based Open Interfaces to administer and configure IBM hardware consistently. – Provide management software that uses these open interfaces to monitor and configure the infrastructure. 2. Provide the ability for customers to monitor and manage their servers, storage systems, networks, data replication and other related services. – IBM Systems Director Foundation: – IBM Director 5. 2 … for heterogeneous servers. – IBM Productivity Center … for heterogeneous storage. 3. Link to overall IT service management. – Prepare for and provide Infrastructure Orchestration, Provisioning and Storage Process Management software that can be used to automate infrastructure management workflows. 13 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group The Need for Common, Open Interfaces - SNIA and SMI-S Problem: Each hardware manufacturer did not want to invent new software to manage each new storage device. Approach: A collaborative effort, called the “Storage Management Initiative (SMI)” task force. Result: Open Standard “SMI-Specification” interface. 14 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Storage Infrastructure Management Tivoli Storage Productivity Center With open interfaces like SMI-S, we can empower administrators with automated tools to improve the effectiveness of the storage environment. File and database data Optimization File system and database capacity utilization reporting, trending and chargeback Provisioning Event-based file system extension Integrated with Disk provisioning operations Availability File System monitoring SAN 15 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Storage Infrastructure Management With Tivoli Storage Productivity Center With open interfaces like SMI-S, we can empower administrators with automated tools to improve the effectiveness of the storage environment. Fabric Provisioning Discovery and topology visualization Active zone configuration Optimization Port and inter-switch link performance monitoring Availability SAN Fabric Predictive error detection / fault isolation 16 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Storage Infrastructure Management With Tivoli Storage Productivity Center With open interfaces like SMI-S, we can empower administrators with automated tools to improve the effectiveness of the storage environment. Replication Provisioning Local and remote replication configuration Automated source / target matching Cross-device consistency groups SAN Availability State monitoring Suspend / resume / resync 17 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Storage Infrastructure Management With Tivoli Storage Productivity Center With open interfaces like SMI-S, we can empower administrators with automated tools to improve the effectiveness of the storage environment. Disk Provisioning LUN allocation LUN assignment Integrated with Fabric provisioning Optimization Disk capacity utilization reporting / trending SAN Best LUN analysis / recommendation Availability I/O rates and path busy Cache utilization 18 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group IBM Tivoli Storage Productivity Center 4 - Themes 1. Simplify storage deployment and management • by reducing implementation and operational complexities for administrators, improving management productivity 2. Optimize performance & storage utilization • by improving overall availability of the storage network and mission-critical applications to become invisible to end-user 3. Centralize end-to-end storage management • by greatly increasing management capabilities to a global level of the industry's most popular storage environments 19 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Simplify 20 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group New Name IBM® Total. Storage™ Productivity Center renamed to: IBM® Tivoli® Storage Productivity Center 21 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group New Storage Administration Portal TPC Integrated into TIP Navigation Tree Start Button to Launch TPC GUI TPC now ships with the Tivoli Integration Portal Integration with TIP enables single management dashboard for many Tivoli products Common security enables role-based authorization across products Common reporting interface provides ability to generate custom reports merging data from multiple products Read more about the Tivoli Integration Portal 22 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Single Sign-On & Launch-in-Context Basic (OS) and enterprise level (LDAP) authentication for element managers and other applications that plug in to TPC and SSPC Enables single sign-on for element managers and other applications that plug in to TPC and SSPC TIP Credentials are automatically passed between applications via LTPA tokens and validated by ESS Server LDAP Authentication Service TPC for Replication Enables launch-in-context to and from other applications Tivoli Common Reporting DS 8000 Storage Manager Authentication Client 23 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Lightweight Storage Resource Agents – Set it, Forget it Simplifies server data collection and reduces administrator burden of managing and monitoring agents. Agents are automatically updated from the TPC server when a new version is available TPC Server Collect asset and capacity data from supported servers without manually installing an agent on the target server Standard remote access protocols Lightweight native code remotely pushed to servers for data collection and quiesced at completion Lightweight Requester Daemon 24 Improved performance and memory footprint of local process, consuming less than 10 MB of memory when in use Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Storage Resource Groups – Select IT Favorites Group storage resources by application, line of business, or other user-defined requirement Map storage resources to organizational structure by creating hierarchies of SRGs Monitor SRG health, performance & alerts to ensure application availability Debug application connectivity & performance issues easily by looking at SRG view in topology viewer Customized preferential access to mission critical resources 25 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Custom Reporting – Executive Level Reports Enhanced reporting capabilities providing unlimited combinations and views of capacity, performance, and asset reports derived from TPC data Downloadable Best Practices Reports can be plugged in, including cross-product reports using data joins IBM, Business Partners, and Customers can create and share reports 26 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Optimize 27 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Performance Optimization – End-User Transparency Reduce service-level response times of resource-constrained applications by an average of 48% up to 90% Non-intrusive analysis Reports & Recommendations Automatically identifies hot spots and provides recommendations to improve disk efficiency & end-user application availability Output New Technology from IBM Research provides Out-of-band storage optimization engine that lays out a process to optimize storage allocation, migration, and consolidation Support DS 8000, DS 6000, DS 5000, DS 4000, & SVC disk systems to enable migration of storage pools to optimize data throughput. 28 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Disaster Recovery Management – Ease-of-mind TPC for Replication is software running on a server that manages IBM disk based replication functions, i. e. : 29 Flash. Copy, Metro Mirror, Global Mirror, Metro Global Mirror New in this Version: TPC & TPC for Replication Installation Integration Support for Metro Global Mirror with Practice sessions Support for Metro Global Mirror with Hyper. Swap Global Copy support provides inconsistent copy used for data migration Replication Progress Reports Benefits: Provides central control of your replication environment Helps simplify and automate complex replication tasks Provides end to end management and tracking of the copy services Enhances the efficiency of your copy services tasks by reducing the time it takes to execute replication jobs Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Replication Integration • • c c c • • c Welcome My Startup Page Security Users and Groups Troubleshooting Reporting TIP Charts Page Productivity Center for Replication • Health Overview • Sessions • ESS/DS Paths • Management Servers • Advanced Tools • Console Establish, monitor, and manage replication sessions for DR within TPC console Single sign-on and launch incontext support for navigation between the user interfaces Shared discovery information enabling automated population of device information in each of the user interfaces Provides consistency in managing events and establishing alert policies for replication Policy-based event management enabling alerts to be triggered based on SNMP events received for replication operations 30 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Replication Progress Indicators Quick look progress indicators for sessions that are being prepared Detailed information on time remaining available by drilling down on a specific progress indicator Provides up-to-date status on all replication activities: Estimated time to complete synchronization What volumes are currently being synchronized Session progress to Prepared state How many more tracks need to be copied 31 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group New Advance Copy Services Session Support Metro Global Mirror with Practice Volumes New TPC-R Metro Global Mirror session with additional Flash. Copy target at site 3 Flash command creates a consistent copy of data at site 3 while maintaining Disaster Recovery capability for: Practicing disaster recovery procedures Data mining Backup Application testing Global Mirror (GM) both Directions with Practice volumes 32 Existing sessions Global Mirror over and Global Copy back Requires a journal and practice volume at the production site Flash Command creates a practice copy at the current target site Allows for toggling between sites DS 8000 only Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Metro Global Mirror with z/OS Hyper. Swap When Installed on z/OS server Added capability to existing Metro Global Mirror (MGM) session Planned or Unplanned Hyperswap Business Continuity (BC) and Disaster Recover (DR) capable 2 or 3 sites DS 8000 only X TPC-R Hyperswap Command X 33 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group No Charge TPC for Replication Trial License TPC for Replication 60 day “Trial” license… FREE! – Pre-installed on every System Storage Productivity Center – Orderable with every DS 8000 and SVC – Very easy to enable a “Trial” license…. Key activated – Sales person requests license key from Product management – Customer simply signs on to the TPC-R GUI and navigates to the Administration panel and enters the key >>>>>>>>>>>>>> – Enables customers to use TPC-R for a period of 60 days “FREE” – More Details for IBM’ers: – TPC-R Brochure – TPC-R Trial License Program Description – More Details for BP’s: – TPC-R Brochure – TPC-R Trial License Program Description 34 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Centralize 35 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Heterogeneous Support – Helps Accommodate Today’s Business Models Expanded End-to-End Support for Heterogeneous Storage Environments – Adding enhanced reporting capabilities for IBM System Storage DS 5000 and XIV devices – New reporting capabilities for Net. App® and IBM System Storage N series fibre channel attached devices 21 st Century “Information-Centric” Heterogeneous – New support for EMC Power. Path™ – New synergies between IBM Storage Enterprise Resource Planner (SERP) greatly expands heterogeneous reporting capabilities for: Workstations Handheld devices Desktops SAN Information LAN – IBM, EMC, Hitachi, Net. App & HP environments Server 36 Sales Conference – DS 3000 and DS 4000 Intro Storage © 2009 IBM Corporation

IBM Systems and Technology Group Support for IBM N series & Net. App FAS Devices Provide Array reporting, element manager launch, LUN creation, and LUN mapping for Net. App block storage devices 37 The Network Appliance SMI-S agent supports CIM indications that can be processed by TPC Array Reporting for FCP volumes Discovery of management URL Launch of management URL Volume provisioning and assignment of FCP volumes TPC will gather limited N Series fiber channel device performance data Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Support: IBM XIV Storage System New support for XIV storage systems! Discover XIV storage systems and all internal components Manage capacity for storage pools including allocated, unallocated, and available capacity with historical trending on utilization Receive events and define policy-based alerts based on userdefined triggers and thresholds 38 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group SERP – Resolves Mixed Vendor SRM Challenges IBM Storage Enterprise Resource Planner software brings business intelligence to the storage realm, allowing customers to gain insight into how their lines of business are using storage assets Provides LOB view of the storage infrastructure: What is it, Where is it, Who is using it Uses existing SRM databases to capture environmental data for reporting across multi-vendor storage environments No agents to deploy for SERP Historical information is maintained Imports business data from existing SRM tools is correlated to provide storage reporting by: business unit application cost center datacenter Allows global roll-up of storage reporting for the enterprise SERP supports the industry’s most popular SRM products: IBM, EMC, Net. App, Hitachi and HP SRM products 39 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Complete TPC v 4. 1 Feature List 40 Simplify: Optimize: Centralize: Tivoli Integration Portal TPC Database Optimization Enterprise Security Service Launch In-Context Scenarios Improved Password Management Shared Discovery Tivoli Common Reporting Tivoli Enterprise Portal Agent Enhancements Storage Resource Groups Lightweight Storage Resource Agent EMC Power. Path Support DS 8000, SVC DS 5000 DS 4000 General Parallel File System (GPFS) v 3 Web. Sphere 6. 1 / Java 1. 5 DB 2 9. 5 AIX HACMP 5. 5 SDD-PCM, SDD-DM Improved Thread Management Improved Logging CIM Watchdog Documented TPC Schema Optimize Memory Consumption Intelligent Performance Optimization Hyper. Swap Global Mirror (System z) Global Mirror Dual Direction Progress Indicators Practice Volume Enhancements Global Copy (XD) Flash. Copy onto PPRC Primary SNMP Message Forwarding Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group IBM System Storage Productivity Center 2009 IBM Corporation © 2008

IBM Systems and Technology Group Today • IBM STG currently maintains a portfolio of storage offerings that utilize 8 different architectures • IBM storage systems requires the deployment of multiple management servers / consoles to provide element management and other auxiliary functions TPC Proxy CIMOM GUI GUI Proxy CIMOM GUI Backup Master Console GUI Internal HMC External HMC 42 Sales Conference – DS 3000 and DS 4000 Intro GUI SVC Master Console (Proxy CIMOM, GUI) Propagates a condition where each of our products having a separate config and management console © 2009 IBM Corporation

IBM Systems and Technology Group With System Storage Productivity Center • IBM strategy is to reduce complexity in the data center by consolidating and centralizing management tools thereby reducing the number of auxiliary servers / management consoles • Initial implementation is with SVC and DS 8000 only, others to follow in 2008 MASTER CONSOLE (SSPC) Internal HMC External HMC 43 Sales Conference – DS 3000 and DS 4000 Intro GUI End goal is to have one universal master console with all of our IBM storage solutions © 2009 IBM Corporation

IBM Systems and Technology Group System Storage Productivity Center (SSPC) The SSPC looks like this: SSPC (Server – MT 2805) Performance upgrade (optional) Display Monitor Mouse (optional) TPC Basic Edition (Software) Licensed includes the first year of software support and subscription Each additional year (software support and subscription) Maintenance and Support (Solution) SSPC server and TPC Basic Edition software maintenance/support can match the DS 8 K or SVC. List Price (subject to change until GA) 2805 $4, 300 TPC Basic Edition $3, 200 Total $7, 500 44 Sales Conference – DS 3000 and DS 4000 Intro 2805 Server orderable in AAS only. TPC SW orderable in AAS or PPA. © 2009 IBM Corporation

IBM Systems and Technology Group Leveraging SSPC to Upsell Basic Storage Configuration Management Fully configure DS 8000 & SVC SSPC Storage Infrastructure Management (across the SAN) Easily upgradeable to: • Storage Performance Management • End-to-End SAN configuration analysis & optimization • Asset, Capacity & Performance reporting SSPC + TPC Standard Edition (SE) license 45 Sales Conference – DS 3000 and DS 4000 Intro Enterprise Management & integrates with: • IBM Service Management • Workflow Automation • Process Management SSPC + TPC SE license + Tivoli Storage Process Manager + TSM © 2009 IBM Corporation

IBM Systems and Technology Group Tivoli Storage Manager 2009 IBM Corporation © 2008

IBM Systems and Technology Group IBM Tivoli Storage Manager – what is it 4 Major Functions: 1. Backup and Restore. 2. Archive and Retrieve. 3. Hierarchical Storage Management (HSM or Space Management). 4. Disaster Recovery Planning and Management. Enterprise Attributes: – Built on superior relational database technology. 47 – Works across 13 different operating environments. – Extensive server support from Intel-based through mainframe. Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Leading the Way in Data Protection and Recovery IBM Tivoli Storage Manager has been a leader in helping organizations protect, retain and assure availability of their most important asset, their data, for more than 15 years. Comprehensive Solution • Data Protection: Backup / Restore • Data Retention: Archive • Disaster Recovery • HSM / ILM • Application Protection • Database Protection • Continuous Data Protection (CDP) • Bare Machine Recovery • Robust Remote Office Recovery Proof Points • More than 20, 000 loyal customers, including 60% of the Fortune 500 • 1 st disk-based backup solution • Unified recovery across: ─ The broadest range of OS and HW platforms: from laptop to mainframe ─ All storage tiers • Four consecutive years of growing faster than the market* * Source: IDC 48 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group What’s New Introducing Tivoli Storage Manager 6 49 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group IBM Tivoli Storage Manager 6 can help you: 50 Reduce infrastructure costs – servers, storage, bandwidth Reduce operational expenses Improve application availability and reduce downtime Reduce risk associated with data loss Achieve regulatory and corporate compliance Manage your data throughout its lifecycle Future-proof your data management processes Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Tivoli Storage Manager 6 is the core component of an integrated, end-to-end data protection and unified recovery management solution Data Center Tivoli CDP for Files: Continuous data protection for desktops & mobile users TSM Fast. Back: Block Level CDP protection for critical Windows servers - Robust remote office data protection & replication - Near-instant recovery of any data, anywhere 51 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group IBM Tivoli Storage Manager - Product Family TSM Server Products Tivoli Storage Manager 6 • Backup/Recovery • Archive/Retrieve TSM 6 Extended Edition (Basic plus. . ) • Tivoli Disaster Recovery Manager (DRM) • Backup via NDMP for NAS • Large Libraries (additional tape support) • Built-in Data Deduplication Branch Office/Remote Office TSM Fast. Back for MS Exchange TSM Fast. Back for Bare Machine Recovery CDP for Files z/OS TSM –z/OS TSM EE – z/OS TSM for z/OS for Data Retention TSM for z/OS for Mail 52 Sales Conference – DS 3000 and DS 4000 Intro Application Protection TSM for Mail TSM for Databases TSM for Enterprise Resource Planning (ERP) TSM for Microsoft Share. Point Bare Machine Recovery TSM for System Backup and Recovery (AIX) Cristie Bare Machine Recovery (reseller) Cristie TBMR (reseller) Advanced Replication TSM for Advanced Copy Services TSM for Copy Services Space Management, Archiving TSM for Space Management TSM HSM for Windows TSM for Storage Area Networks (SAN) System Storage Archive Manager © 2009 IBM Corporation

IBM Systems and Technology Group IBM Strategy 1. Data Protection & Recovery Management Evolve from Data Protection to Unified Recovery Management – Enable control of multiple data protection and recovery technologies each aligned with business objectives 2. Securely protect data movement through the storage hierarchy and simplify administration of security policies 3. Improve visibility into the operations with real-time monitoring and reporting, analytics, and predictive analysis 4. Reduce impact of data growth with continual improvements in scalability, performance, scalability and data reduction techniques, including data deduplication 53 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Continuing to Lead the Way Tivoli Storage Manager 6 leapfrogs the competition to address our customers’ most challenging issue: the continuing tidal wave of data growth. New New Simplified deployment and management Increased scalability, availability and performance Built-in Data De-Duplication Improved integration with VMware and Net. App / N series NAS Filers Net Result = Unified Recovery Management Improved Quality of Service 54 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Customer Benefits: Simplified Deployment Manage more data with fewer Tivoli Storage Manager 6 servers – At least a 2 -to-1 reduction* in the # of backup servers needed – Much less complicated than competitive solutions (no media servers) Re-designed reporting and monitoring – Wide range of pre-configured ‘out-of-the-box’ reports; reports are fully -customizable – Near real-time monitoring via a customizable graphical user interface – Included with no additional licensing Installation of Tivoli Storage Manager 6 Admin Center takes half the time and requires 30% less disk – Enhances the administration experience of multiple TSM servers in large environments with less impact to the managed servers * Results will vary depending on user’s environment, systems/processors, type of data, expiration policies, data change rates, etc. 55 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Customer Benefits: Simplified Management Simplified database administration through the Tivoli Storage Manager user interface (UI) and through the exploitation of autonomic computing concepts: – No specialized database administration skills required – A self-tuning database buffer pool More reliable backup and recovery – Run-time data validity checks – Errors are immediately detected and corrected Improved Availability – Online database reorganization enables changes and tuning of the database while the system remains operational – The Tivoli Storage Manager 6 server does not need to be taken "offline" for database repair actions – Competitive offerings require the servers to be off-line to preserve the integrity of their distributed catalogs and index files. 56 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Customer Benefits: Scalability Improvements Manage twice* as many objects as the industry-leading TSM 5. 5 – At least double the internal database size (from 512 GB to 1 TB, minimum) – Support for at least 1 billion objects* with a single TSM server – TSM is ready for the wave of remote office data (from TSM Fast. Back) Run an increased number of concurrent operations* – 9 x increase in the size of the internal Recovery Log enables running more backup jobs from a greater number of clients, and/or an increase in the size of existing backup jobs – Faster backups = shorter backup windows TSM 6 can effectively meet the challenges of the ‘tidal wave of data’ * Results will vary depending on user’s environment, systems/processors, type of data, expiration policies, data change rates, etc. 57 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Customer Benefits: Performance Improvements 50% or greater* improvement in backup and restore throughput – Reduces backup windows and/or increases the workload being managed – Reduces recovery times – 400% improvement in backup performance demonstrated in the lab (under optimal conditions) Improve Recovery Point Objectives for DR planning – Addition of Active Data Pools to Disaster Recovery Manager (DRM) in Tivoli Storage Manager 6 Extended Edition – Track, manage and recycle active-data pools as required by policies 50% improvement* in expiration processing – New granular expiration process and parallel process execution – Fine-tune expiration policies by specific client nodes, node groups, or nodes belonging to a specified domain * Results will vary depending on user’s environment, systems/processors, type of data, expiration policies, data change rates, etc. 58 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Customer Benefits: Enhanced Data Reduction New Built-in Data De-Duplication Tivoli Storage Manager 6 Extended Edition includes data de-duplication for disk storage pools, at no extra charge Improves recovery times as many more recovery points can be stored on disk; or reduces the amount of capacity needed Operates as a post-process / no impact on backup performance / automatic space reclamation Complementary with TS 7650 G Protec. TIER Gateway for long-term data retention Tivoli Storage Manager 6, combining progressive incremental data capture with data de-duplication, does a better job of reducing storage capacity requirements than pure data de-duplication solutions 59 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Customer Benefits: Data De. Duplication 40% increase* in the amount of data available for recovery from disk (compared to TSM 5. 5) – Adds to the benefits of progressive incremental data capture and data compression technologies Effective with data from any source, – including: API, backup, HSM, archive Built into Tivoli Storage Manager 6 – not an add-on solution Post-process does not impact backup operations * Results will vary depending on user’s environment, systems/processors, type of data, expiration policies, data change rates, etc. 60 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group When Do I Use Protec. TIER vs. TSM 6 Built-in Deduplication? Both Solutions Offer the Benefits of Target side Deduplication: • Greatly reduced storage capacity requirements • Lower operational costs, energy usage and TCO • Faster recoveries with more data on disk Use Protec. TIER When: • • • Highest performance and capacity scaling are required! Up to 500 MB/sec (1 GB/s with 2 node) deduplication rates are needed Deduplicated capacities up to 25 PB are required You wish to avoid operational impact of post processing deduplication A VTL appliance model is desired Deduplicating across multiple TSM (or other backup) servers IBM Protec. TIER Use TSM 6 Built-in Deduplication When: • You desire deduplication operations be completely integrated within TSM • The benefits of deduplication are desired without separate hardware or software dependencies or licenses (ships with TSM Extended Edition) • You desire end to end data lifecycle management with minimized data store TSM Complementary Solutions Today! Can be used together but don’t deduplicate the same data twice 61 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Enhanced support for IBM N series and Net. App Filers Faster full image backup with new Network Data Management Protocol (NDMP) integration Snap. Mirror to Tape integration enables backup of large Net. App filesystems to secondary media for disaster recovery Coming soon: fast incremental backup – IBM’s ‘First-to-Market’ integration with Net. App eliminates the need to scan the file system looking for changed files IBM System Storage N 6000 – Less impactful; enables more frequent backups IBM enjoys a strong relationship with Net. App 62 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Enhanced support for VMware New Full image backup of Virtual Machines Provides enhanced business continuity and disaster recovery New VM-friendly, sub-capacity pricing model Builds on TSM 5. 5 support - VCB support - Single agent on proxy server vs. agent on every VM - Reduced load on ESX server - Faster recovery - Eliminates LAN traffic 63 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Target Customers for TSM - Opportunity Everyone Needs Some Amount of “Insurance” – Customers with Windows or heterogeneous environments. – Enterprise or SMB customers who are unhappy with a competitive product: – Symantec Veritas Backup. Exec or Net. Backup, EMC Legato Networker. – Mid-sized and large enterprises: – With distributed departments or remote offices. – Who want to leverage their Storage Area Networks. – Customers where high availability and business continuity are key decision factors…. . requires additional backup/recovery techniques. – Customers with archiving or regulatory compliance requirements. 64 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group TSM ROI Analysis and Financial Justification Your Local Tivoli Rep has access to an ROI tool. – Analysis of hardware/administration costs, business impact from inadequate recovery. Business Partners can access the IBM Business Value Analyst Tool at the Tivoli Knowledge Center – http: //www 306. ibm. com/software/tivoli/partners/secure. jsp? tab=salestools&content=roia – The IBM Business Value Analyst Tool enables you to articulate the economic value of IBM solutions – the tool can be used with CIOs, IT, and LOB executives to make the financial business case for the entire Tivoli portfolio, both as individual products and as complete solutions 65 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Competition 2009 IBM Corporation © 2008

IBM Systems and Technology Group SVC+IBM Disk Compared with CLARii. ON CX 4 Description EMC CX 4 SVC + Disk Thin Provisioning Physical storage capacity on the array is only dedicated when data is actually written by the application, not when the storage volume is initially allocated Virtual LUN Dynamic data mover. Maintain access to a LUN while it is being physically copied to a new location Quality of Service Mgr Quality of service is the ability to provide different priority to different applications, users, or data flows, or to guarantee a certain level of performance to a data flow Features/Capabilities Recover. Point/SE 67 Replication Manager GUI based snapshot scheduler for use with Exchange and SQL server TPC-R SAN Copy Migration of data from one storage system to another Snap. View Snapshots & clones with checkpoint/rollback and BCVs Mirror. View Synchronous ^& Asynchronous remote data replication Power Calculator Utility for planning storage expansion. Handles weight, floor space, power drops, etc… Drive Spin Down Ability to turn off drives when they are not required to be in use. Drive spin down by RAID group is what is desired LSI Proprietary Sales Conference – DS 3000 and DS 4000 Intro N/A © 2009 IBM Corporation

IBM Systems and Technology Group SVC+IBM Disk Compared with CLARii. ON CX 4 Features/Capabilities 68 Description EMC CX 4 SVC + Disk X Centralized Cluster Array Management EMC lacks this ability. They can use SAN Copy to migrate data from one system to another, but they can’t tie multiple systems together and manage them as one Storage Pooling EMC largely lacks this ability. They can create extensions to an existing LUN but they can’t create storage pools for maximum efficiency LUN extensions Striping Across Subsystems EMC lacks this ability unless the customer is willing to spend approximately $200, 000 for Invista X Snapshot of a Snapshot EMC lacks the ability to make multiple copies of “snapped” data for use in application testing and “what if” scenarios X Snapshot Rollback Ability to easily roll back to a previous snapshot. Used to get out of trouble often due to corruption or virus Consistency Groups Non-Disruptive Migration Sync Mirroring Disaster Recovery Mirroring Asynch LSI Proprietary Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group SVC EE+DS 3400 = Attractive Disk Offering 9 TB (raw) configurations using 300 GB disk drives IBM DS 4700 EVA 4400 IBM SVC+DS 3400 EMC CX 4 -120 Dell/EMC CX 4 -120 Source: IDEAS International. Based on available US list price information. All configurations used thirty 15 K RPM 300 GB disk drives. IBM configurations include Flash. Copy and SSPC, EMC includes Snap. View and Navisphere Manager, HP includes Business Copy and Command View. 69 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Different Approaches to Virtualization Host-based (Veritas VR, IBM/Sof. Tek) ►Software ►Creates runs on host servers or firmware in Host bus adapters virtual volumes from storage attached to the host servers Switch-based (EMC Invista, Incipient NSP, Veritas SFN) - Split-path architecture for intelligent devices ►Software ►Creates runs in switches within the SAN virtual volumes from storage attached to the SAN Appliance/Network-based (IBM SVC, Falcon. Stor IPStor, Data. Core) ►Software ►Creates runs in “engines” or “nodes” virtual volumes from storage on SAN Disk Controller-based (HDS USP V/VM, Sun, HP) ►Software ►Creates 70 runs in a disk controller array virtual volumes from direct attached or SAN attached storage Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Overview of the virtualization in the market Architecture Advantages Disadvantages Examples In-band appliance Simple and cost effective Initial implementations lacked scalability form factor. Most widely deployed approach today Rich set of advanced storage application available and performance, but newer designs are much more scalable and “Enterprise class” IBM SAN Volume Controller IBM Nseries gateways Data. Core SANsymphony Falcon. Stor IPStor RELDATA Unified Storage Gateway Blue. Arc Titan Cloverleaf i. SN Good scalability and Require host agents, creating performance management complexity and potential for security breaches. Suited for Enterprise data- Virtualization controller software center deployment unproven and lacks key storage applications Intelligent switches and PBAs have minimal market penetration. Relatively higher cost pr. port Out-band appliance Split-path architecture for intelligent devices (SPAID) Disk Controller based Enterprise class Potential for vendor lock-in scalability and performance LSI Logic (through Store. Age SVM acquisition) EMC Invista (Brocade/CISCO) LSI Logic through Store. Age SVM acquisition (Brocade) Incipient Network Storage Platform i. NSP (CISCO) Fujitsu VS 900 (Brocade) HDS Universal Storage Platform (USP V / USP VM) Source: Taneja Group 71 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group EMC Invista Host Attachment Attaches to Linux, UNIX and Windows SAN Switches and Directors External storage must be SAN attached Requires special “intelligent” SAN switches that can run in-band software Invista Appliances Pair of appliances manage mapping tables Communicate to intelligent SAN switches via IP network Storage 72 Internal storage: NONE External storage: variety of disk systems, expected to have RAID protection Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group What you really need to know about Invista Limited Interoperability – Limited to devices supported by EMC Power. Path, HP PV-Links and Symantec DMP Invista Control Path is an “out of band” appliance – CPC is Intel-based hardware running Windows OS – If you lose both CPC’s… you lose access to data – No scalability for the CPC – 2 or 4 DCP on intelligent switches CISCO SSM, or Brocade AP 7600 B/FA 4 -18 Poor Performance and Scalability – No cache! No SPC-1 or SPC-2 benchmarks! – Add 30 µseconds on all IOs – Scalability: 8000 Virtual Volumes and Storage elements; 800 initiators (host HBAs) Management – Not integrated with SMI-S, Limited integration with EMC Control Center – Web-based GUI and CLI – No reporting tool Unlike IBM SDD, EMC Multipath is not free of charge Array based Mirroring – Licence and flexibility issue – Mirroring is done by SVC Limited install base and customer references 73 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group What you really need to know about Invista – Cont. Limited Advanced Copy Services – Data migration and Volume Cloning only – Invista does not handle Remote Replications – Invista depend on external replication solutions Disk array replication Result in array and vendor bindings – DMX-DMX, CLARii. ON-CLARii. ON, no intermix – Other replication solutions like EMC Recover. Point – Not integrated into Invista, separate solutions – Invista and Recover. Point cannot run on same AP 7420/SSM blade, need dedicated hardware – Recover. Point and Invista (Recover. Point = Kashya) Virtualization solution 74 Sales Conference – DS 3000 and DS 4000 Intro Virtualization solution © 2009 IBM Corporation

IBM Systems and Technology Group Review questions • • 75 How is SVC priced and who is the major competitor? • It is priced by TB and EMC Invista • It is tier priced and HP True Copy • It is processor based priced and HDS Tagamastore • One time charge and Sun Planet What are the 4 major components of TPPC? • Date, Disk, Fabric, and Replication • Data, disk, fabric, provisioning • Disk, tape, fabric, and virtualization • Disk, energy management, fabric, and virtualization Tivoli Storage Manager support the ability to set policies for storage of data based on access needs, performance, and cost. What is that function called ? • Data Deduplication • Hierarchical Storage Management (HSM) • Storage Virtualization • Global Mirroring Name 2 key benefits of SVC • Data deduplication and low price • Non disruptive data migration and utilization of non IBM replication services • Non disruptive data migration and elimination of non IBM replication services • Price and support of tape systems Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Additional information 2009 IBM Corporation © 2008

IBM Systems and Technology Group New SVC Case Studies St Paul Travelers UK – “The IBM solution is already saving administrative time and effort, freeing up the team and enabling us to be more proactive, and has made it much easier to perform capacity planning for the future. ” University of East Anglia, UK – “The headline benefits of the Tectrade and IBM solution are better performance, increased capacity, easier management and greater scalability, ” Natural History Museum UK – “More importantly, SVC gives us a single interface through which we can manage the entire storage environment, however large it grows” Franklin Covey, USA – “ The SAN Volume Controller gives us a simple way to retain our storage investment. ” Winterthur Life UK – “The virtualized storage environment from IBM is substantially more cost-effective than our previous environment, and it gives us many more capabilities into the bargain. ” Softbank, Japan – “Using SAN Volume Controller we found that initial cost was reduced as well as long term operating cost, without incurring the physical restrictions of storage devices. ” CINECA, Italy – “From the user’s point of view, the IBM virtualized storage solution represents a significant improvement. There is now a single point of access to all data, regardless of which operating system owns that data, so it is quicker and easier for users to run multistage simulations. ” See these case studies and more at ibm. com/storage/svc and click on “Case studies”. 77 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group SVC Pricing Comparison (US list prices) SVC EE Regular SVC Base virtualization $1000 per drive $5000 per TB (1 -12) $4000 per TB (13 -32) Flash. Copy $250 per drive $5000 per TB (1 -12) $4000 per TB (13 -32) Metro Mirror/ Global Mirror $400 per drive $7500 per TB (1 -12) $6000 per TB (13 -32) SVC Storage Engine 8 A 4: $10, 000 8 G 4: $16, 500 $1000 Total $7500 UPS SSPC 78 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group SVC EE Offers Compelling Savings SVC EE Price SVC Price Before 9/9 EE % Saving SVC Price After 9/9 EE % Saving 300 GB Disk Drive Configurations 4 TB capacity (17 drives) $46, 500 $71, 000 34% $63, 000 26% 14 TB capacity (59 drives) $88, 500 $135, 000 34% $111, 000 20% 500 GB Disk Drive Configurations 4 TB capacity (10 drives) $39, 500 $71, 000 44% $63, 000 37% 14 TB capacity (35 drives) $64, 500 $135, 000 52% $111, 000 42% Configuration comparisons based on planned US list prices and assume 80% of raw disk capacity is usable after RAID etc. Prices include SSPC and Total. Storage Productivity Center Basic Edition 79 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Other Data Mobility Services Replacement IBM recently acquired Sof. Tek, offering the Transparent Data Migration Facility (TDMF) product suite Old Array Data Migration New Array – Host (server) based data migration – Ensures data and application availability throughout the migration. – Operates with existing server hardware – Local or global data migration – No software prerequisites Consolidation – Supports: Windows, UNIX, Linux, and z/OS – Supports virtually all vendor’s block storage – Supports virtualized storage environments such as IBM SVC and EMC Invista 80 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Data Migration and Long Distance Replication Softek TDMF and IBM SVC are complementary products Each product has key migration strengths: TDMF where additional hardware is not preferred, between SVC and non-SVC environments, over long distance, or in z/OS environments SVC in virtualized environments, where use of server resources is not preferred, or with platforms not supported by TDMF Can use both products in combination for a given client solution 81 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group IBM Softek TDMF Partnership with SVC: Use Cases TDMF Utilized for Ongoing Migration Needs on non-compliant SVC devices TDMF Accelerates SVC Implementation in Enterprise environments – Data Center Consolidation – Intra Data Center Use – from old non-compliant storage devices into SVC environments – to and from any new non-SVC-certified storage device – between separate SVC environments TDMF supports: – Host based non-disruptive storage migration – Migration to/from any storage devices (i. SCSI, SAN) GTS provides Structured low risk migration services using TDMF 82 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group SVC and TDMF: Data Center Relocation / Consolidation Use Case Source Data Centers: Target Data Center: SVC and Metro Mirror Not Implemented SVC Implemented 101010101010101111010111 10101011010100 01010100001101 101110100010101010111 101010100001101 TD 10111010001010 MF • Using TDMF to migrate data to the target, SVC enabled environment : Accelerates SVC Implementation Minimizes Outage requirements for implementation Reduces labor required by up to 400% 83 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group DMS / Softek Pricing Promotions for SVC Customers TDMF Solution Pack for Local Migration – Permanent software license (OS agnostic)* especially targeted to existing SVC implementations that have islands of data residing on non-compliant devices – Ongoing use to enable migration between unique SVC environments within a data center TDMF Solution Pack for Distance Migration – Permanent software license (OS agnostic)* targeted to customers who need to complete distance migrations into an existing or new SVC implementation at a target site (i. e. Data Center Relocations / Consolidations) For Details on TDMF Solution Pack pricing please contact: – John Beischer - John D Beischer/Somers/IBM@IBMUS * TDMF supports Windows, Unix (AIX, HP-UX, Solaris), and Linux 84 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Copy Services: Global Mirror Journal File What this is – During Global Mirror IO operations, if a second write is received to the same 512 -byte sector for which an earlier write to that sector is not yet completed, a journal entry is created to capture the data for the older write – Once the journal is established, the new write can continue without waiting for the earlier write's completion to the VDisk on the secondary site. – SVC will correctly apply the necessary set of writes to make the secondary site synchronized, thus maintaining valid consistent data 0 The journal can be used to resubmit writes if at any point communications are disrupted 3 &4 5 – – Multiple generations of data for a single sector can be “in flight” concurrently Why it matters – Enhances the initial GM implementation by improving the time for write complete notification to the host for a “same sector” write – During the Global Mirror operations consistency is maintained at all times at the secondary site, so that in the event of an emergency, data can be restored to a known point. SAN 1 2 Journal File SAN Volume Controller SVC MDisks (0) Original GM write in progress (1) Second write to sector (2) In flight write logged to Journal file (3 & 4) 2 nd Write to secondary cluster (5) Initial write completes 85 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Copy Services: SEVs as MM/GM Targets What this is – Space-Efficient Virtual Disks may be used as Metro/Global Mirror targets – When performing the initial synchronization from an SEV source to an SVC target, SVC will not copy unallocated space to the target, maintaining its status as a Space-Efficient Virtual Disk Why this matters – Improves efficiency of disaster recovery environments by enabling use of SEV functionality 86 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group RAS: Network Time Protocol (NTP) Support What this is – NTP is the common protocol for system clock synchronization – Enables SVC to synchronize its clock from a common time source such as NIST, which may also be used by other systems Why this matters – Users can set and forget the system clock on their SVC clusters and be assured that the SVC cluster will always report the correct time in emails, error logs and diagnostics dumps – When system events occur, users can more accurately determine event relationships using the common time stamps between SVC and other systems 87 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group SVC Interoperability Recent Updates Host Environments Storage – Citrix Xen. Server Enterprise Edition v 4. 1. 0 – – Debian Linux “lenny” – – MPx. IO support for Solaris 8 SAN – Native multipathing (multipath tools) for SUSE SLES 9 – – Microsoft Virtual Server 2005 – – HP Poly. Serve Software – HP Service. Guard with SUSE SLES 10 – – Veritas Storage Foundation 5 – with AIX 6. 1 – – with Red. Hat Enterprise Linux 4. 6 – with SUSE Linux Enterprise Server 9 – with Solaris 8 – VMware ESX guest OS’s: Solaris 10, Windows 2008 – Steeleye Lifekeeper for Linux – with Red. Hat Enterprise Linux 4, 5 – with SUSE Linux Enterprise Server 9 – Red. Hat Cluster Suite for Red. Hat Enterprise Linux 4. 6, 5. 1 88 Sales Conference – DS 3000 and DS 4000 Intro Sun Storage. Tek D 380 IBM N series 7900, Net. App FAS 6080 Brocade 8 Gbps models 5300, 5100, 300 Firmware updates for supported Cisco, Brocade, Mc. Data switches and directors Multipathing updates, HBA firmware and driver updates across supported host platforms Additional HBAs for supported HP-UX versions © 2009 IBM Corporation

IBM Systems and Technology Group SVC EE and 4. 3. 1 Interoperability Enhancements IBM i 6. 1 (i 5/OS V 6 R 1) via IBM Power. VM Virtual I/O Server (VIOS) 89 1. 5. 2 and 2. 1 IBM z/VSE V 4. 2 IBM Power. VM VIO Server v 1. 5. 2 adding Linux clients Microsoft Hyper-V with Windows 2003/2008 (additional OSs planned) IBM System Storage TS 7650 G Protec. TIER De-duplication Gateway IBM XIV Storage System IBM System Storage DS 5000 Hitachi Universal Storage Platform V and VM Hewlett-Packard Storage. Works XP 24000/XP 20000 Hewlett-Packard Storage. Works 4400 Enterprise Virtual Array Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Falcon. Stor Architecture IPStor - SW suite of Storage Application build around Linux or Solaris OS. Integration of standard server HW and SW – Allows for the provisioning of both SAN and NAS (from the same storage pool) – Host attachment includes servers that support : FC, IP, and i. SCSI Each IPStor can serve 20 -40 application servers, limiting factor is the PCI bus (200 MB/sec end to end throughput per bus. Multiple IPStor Servers may exist, each having distinct storage devices under their control 90 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Product Comparison Summary IBM SAN Volume Controller Architecture RAS Performance Scalability Falconstor IPStor In Band 8 GB of internal cache per node provides performance In Band No internal storage or cache, flow-through design improvement slows all I/O requests Integrated/Optimized SW/HW design, no extra agents required Supports automatic engine reboot on software failure or hang HA components part of basic offering. SDD no additional charge. SW offering, SAN implementation requires SSE agent IPStor does not support automatic reboot High Availability requires Dyna. Path agent (connected SVC also support other multipathing drivers servers) and Multipathing option (on IPStor server) SPC-1 > 272 K IOPS SPC-2 > 7 GB/s IPStor Server can handle approximately 200 MB/s of Cluster – 8 nodes (Linear performance upgrade by adding IO Cluster - 2 nodes Approximately 20 host per node groups) Hosts attachment - 1024 hosts total traffic Storage Provisioning (pooling) Single view of heterogeneous storage across multiple engine pairs Manage policies via Managed Disk Groups Only one engine pair per managed storage pool No managed disk group concept Replication Synchronous & Asynchronous Snapshot (Pi. T) Yes Migration Online data migration is part of the basic SVC offering For non disruptive data migration, IPStor requires “Synchronous Mirroring” option i. SCSI support 91 Yes, Via IPS on Cisco MDS 9000, Nseries Sales Conference – DS 3000 and DS 4000 Intro Yes, native © 2009 IBM Corporation

IBM Systems and Technology Group Side by Side Comparison – IBM vs. HDS IBM SAN Volume Controller HDS USP V/VM models SVC can pool across disks, spans up to 4 node pairs, support more disk array types and server models USP can’t stripe data across controllers, limited to single disk array virtualization You can create MDISK Group from multiple arrays You can create multiple pools in the same array Each system is a separate disk pool Is easy to manage Is not easy to manage Online/dynamic volume expansion Offline volume expansion Does not support mainframe Supports mainframe Is an appliance with it own internal disks Need internal disks (not on USP VM) Max. 8 PB for a single SVC cluster for a maximum of 64 GB of mirrored cache using 4 KB pages (blocks) Support up to 247 PB but for a maximum of 512 GB mirrored cache using 16 KB slots (blocks) Meaningful LUN names, moving virtual volumes is easy Just assigns system-generated numbers (LUxx) names, moving virtual volumes is a manual and complex procedure IBM has sold more then 13, 300 SVC nodes, in over 3, 800 system installations HDS claim they have sold around 6000 USP systems WW(1), but they have also said that only 10% are using the virtualization feature(2) SDD is free of charge HDLM is charged by server on which it is installed Cache partitioning by Managed Disk Group Cache, CHIP ports and parity group assigned to each partition 4 ports host adapter 8/16/32 ports channel interface processor (CHIP) SVC can concurrent upgrade software, microcode and hardware Concurrent upgrade software and microcode, not all hardware. Maintenance and replacement effect complete SAN installation 1. www. hds. com/corporate/press-analyst-center/press-releases/2007/gl 070611. html 2. www. cbronline. com/article_news. asp? guid=AD 8 B 10 FD-A 434 -4 AE 4 -BCF 6 -F 0 E 6 FBA 98 FFC 92 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Switch-Based Virtualization summary Intelligent switch hardware is coming from all major SAN vendors: Cisco SSM (director class) and Brocade AP 7600 B (switch), FA 4 -18 (blade) Many different software functions can run on these Intelligent hardware platforms – Inter-networking SAN routers, FC-IP and i. SCSI protocol conversion, flow-through virtualization and more Slow adoption and implementation of intelligent switches – Small foot print for switch virtualization (Invista, i. NSP, Fujitsu, Troika, Store. Age) – Appliance is still the leading virtualization technology (Over 13, 300 SVC nodes deployed) Intelligent switch virtualization in still immature technology – Still to be proven that all promises behind intelligent switch virtualization can be delivered Switch-based Market is not growing as predicted, slow adoption Investment in SSM blades, SSE software, virtualization software makes switch-based solution expensive, especially for entry customers and pilots Each hardware supplier has a different API for software applications – Standards group working to define a common API: Fabric Application Interface Standard (FAIS) – But that will take a long time to resolve 93 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group New SVC Collateral Analyst papers updated for SVC 4. 3 – ESG Lab Report: “IBM SAN Volume Controller: Reducing the Complexity and Cost of Managing Storage Networks” – Taneja Group, “SVC: Proven, Enterprise-Ready and Scalable Storage Virtualization Solution” – Go to ibm. com/storage/svc and click on “What people are saying” New Best Practices Guides – Deploying Oracle RAC 10 g with ASM on AIX using IBM System Storage SAN Volume Controller – ibm. com/support/techdocs/atsmastr. nsf/Web. Index/WP 101313 – Leveraging SAN Volume Controller (SVC) Advanced Copy Services for Oracle user-managed Backup and Recovery Oracle RAC 10 g with ASM – ibm. com/support/techdocs/atsmastr. nsf/Web. Index/WP 101287 – SAN Volume Controller and DS 8100 15, 000 Mailbox ESRP Solution – ibm. com/support/techdocs/atsmastr. nsf/Web. Index/WP 101282 94 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Find Out More SVC on ibm. com/storage/svc Storage Software News Center ibm. com/systems/storage/news/center/software/ SVC Support ibm. com/servers/storage/support/software/sanvc/index. html Storage Virtualization Blog ibm. com/developerworks/blogs/page/storagevirtualization SVC Sales Kit IBM System Sales tinyurl. com/54 clbr Partner. World tinyurl. com/4 yf 9 c 7 95 Sales Conference – DS 3000 and DS 4000 Intro SVC EE Sales Kit IBM System Sales tinyurl. com/3 stnf 3 Partner. World tinyurl. com/3 gs 57 a © 2009 IBM Corporation

IBM Systems and Technology Group Who to Contact Worldwide and Geo Sales Worldwide • Jeff Barber, Director, WW Storage Sales, ESD • barberj@us. ibm. com • Office: + 1 412 999 -7372 • Pradeep Madhavan, Director, WW Storage Sales, BSD • pradeepm@us. ibm. com • Office: + 1 248 552 -5912 • Laura Guio, Director Storage Software Sales • guio@us, ibm. com • Office: + 1 408 927 -2260 Americas • John Miller, Americas Storage Virtualization Sales Mgr • millerj@us. ibm. com • Office: + 1 610 578 -2136 • Ron Broucek, Americas Tivoli Storage Software Sales • rjbrouc@us. ibm. com • Office: + 1 630 568 -7068 Northeast IOT • David Glover, Tivoli Storage Software Sales • gloverw@uk. ibm. com • Office: + 44 207 202 -3429 96 Sales Conference – DS 3000 and DS 4000 Intro Southwest IOT • Anne Auge, Storage, SAN, NAS Sales Leader • PIERRA@fr. ibm. com • Office: + 33 4 92 11 56 57 • Maria Albena Carlizza, Tivoli Storage SW Sales Leader • albena. carlizza@it. ibm. com • Office: + 39 06 5966 2278 Asia-Pacific • Adrian Cepak, Tivoli Storage SW Sales Leader • acepak@au 1. ibm. com • Office: + 61 412 821 851 • Jun Lin, Virtualization Sales and Technical Lead • linjun@au 1. ibm. com • Office: + 61 2 94788884 Worldwide Brand Team • Chris Saul, SAN Volume Controller Marketing Manager • cbs@us. ibm. com • Office: + 1 408 404 -6034 • Dorothy Faurot, SAN Volume Controller Product Manager • dfaurot@us. ibm. com • Office: + 1 919 486 -2399 © 2009 IBM Corporation

IBM Systems and Technology Group Additional Enhancements - Tivoli Storage Manager 6 2009 IBM Corporation © 2008

IBM Systems and Technology Group Granular Support for Windows Active Directory Individual object recovery from System State backups of user and group objects – For Windows Server 2008 Active Directory environments. – An example is the restoration of an individual or group that may have been deleted from the Active Directory Support for un-deletion (reanimation) of objects from the Active Directory's tombstone – Assists in manual recovery of individual objects – Recovery and reanimation is accomplished without having to shut down or restart the Active Directory server Leverages Microsoft-approved programming interfaces Fully integrated into the Client Restore Tree View 98 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Enhanced GPFS Support added for the IBM General Parallel File System (GPFS) for storage pool usage and LAN-free access Takes backup traffic off of the LAN and moved to a SAN environment, which helps to: – Reduce backup windows – Improve both RPO and RTO – Reduce CPU utilization on the server – Allow for more concurrent operations by spreading them across multiple storage agents GPFS can migrate data to tape, using TSM for Space Management, without scanning the file system – Perform billion-file migration jobs in minutes instead of days 99 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Configuration Wizard for TSM Fast. Back Wizard creates : – TSM configuration script for backup schedules – Script for mounting Fast. Back snapshot during backup Benefits: A simple, wizard-driven approach to configure Fast. Back backup to TSM, including: – Volume Selection – Client Node Creation – Protection Options – Schedule Options Reduce the disk repository needed for Fast. Back by moving data to TSM 100 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Additional Enhancements Mac OS X support for the Tivoli Storage Manager API New device support: – HP and Quantum DAT 160 drives – Sun Storage. Tek T 10000 & T 10000 B drives with T 10000 Vol. Safe® Media 101 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Broad Enhancements across the TSM Family See backup slides for details Tivoli Storage Manager 6 for Mail – Granular item-level recovery and enhanced search Tivoli Storage Manager 6 for Advanced Copy Services – Enhanced Oracle snapshot support with IBM storage systems Tivoli Storage Manager 6 for Copy Services – Improved support for SAP and IBM SAN Volume Controller Tivoli Storage Manager 6 for Space Management – Integration with IBM General Parallel File System (GPFS) Tivoli Storage Manager Fast. Back v 5. 2. 2 – Windows Server 2008 and Cluster Services support System Storage Archive Manager 6 – 102 Inherits all of the enhancements in Tivoli Storage Manager 6 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Tivoli Storage Manager 6 keeps IBM on the leading edge of enterprise-class data protection and recovery management, staying ahead of the ever-increasing growth in digital information, no matter where it resides. You need Tivoli Storage Manager 6 if you want to: Reduce data protection infrastructure and operational costs Improve service levels by reducing backup and recovery times; and through improved integration with Microsoft Windows, VMware and Net. App/N series Simplify administration and gain better visibility into your data management environment 103 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group IBM Tivoli Storage Manager Architecture Administration User Interface Local Area Network Wide Area Network Log Database Servers, Clients, Application systems Storage Hierarchy Storage Area Network TSM Clients 104 Sales Conference – DS 3000 and DS 4000 Intro TSM Server TSM Storage © 2009 IBM Corporation

IBM Systems and Technology Group What Makes Tivoli Storage Manager Special? Progressive Incremental Backup Storage Hierarchy Policy Management Tape Reclamation Tape Drive Encryption Collocation Data Shredding Active Data Pools Operational Reporting Offsite Copies and Management 105 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Progressive Incremental Backup Benefits Progressive Incremental Backup Requires less storage space, less network bandwidth and less time Shorter backup windows Fast accurate restores Only new or changed files are backed up No redundant or wasteful full backups Data tracked at file level Accurately restores files to a point in time Monday A B C D Full + Incremental 106 A 1 B 1 C 1 D 1 Full + Differential A 1 B 1 C 1 D 1 Progressive Backup A 1 A 2 B 1 B 2 B 3 C 1 C 2 C 3 D 1 Tuesday Wednesday Thursday Friday A 2 B 3 B 2 C 2 Sales Conference – DS 3000 and DS 4000 Intro RESTORE C 3 A 2 B 2 C 3 B 3 A 2 B 2 C 3 A 2 B 3 C 2 C 3 5 Tapes 9 Files 2 Tapes 9 Files 1 Tapes 4 Files © 2009 IBM Corporation

IBM Systems and Technology Group Storage Hierarchy TSM Server Storage pool “virtualization” Parallel backup of multiple clients Disk pools DB Optical pools Mixed retention on same tape Direct restore from tape to client Tape pools Fast, direct restore from disk to client Scheduled migrations Automatic migration to new tape technology Automatic migration to tape outside of backup window 107 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Policy Management TSM Server Policy Domain 1 Backup Policy Archive Policy HSM Policy Domain 2 Backup Policy Archive Policy HSM Policy DB Domain 1 Domain 2 Centrally defined polices What data? Where to store it? How long to keep it? File-Level granularity Changes retroactively applied to already backed up data 108 Sales Conference – DS 3000 and DS 4000 Intro © 2009 IBM Corporation

IBM Systems and Technology Group Tape Reclamation • Better utilizes tapes, thus, saving money • Tape utilization constantly monitored • User-defined reclamation threshold • When free space reaches threshold • Tape is mounted • Valid data moved to another tape • Original tape is returned to the scratch pool • Can be scheduled to occur at specified times + 100% 109 25 % full Sales Conference – DS 3000 and DS 4000 Intro + = 70 % full = 95 % full © 2009 IBM Corporation

IBM Systems and Technology Group Tape Drive Encryption TSM supports: TS 1120 drive encryption LTO 4 drive encryption System Library 110 Sales Conference – DS 3000 and DS 4000 Intro Volume Serial XXX Encrypted Data Key Policy and keys passed between TSM layer and drives Encryption capable IBM tape drives © 2009 IBM Corporation

IBM Systems and Technology Group IBM Information Infrastructure for Availability IBM Tivoli Storage Manager Fast. Back v 5. 4. 4 Comprehensive Data Protection and Near-Instant Restore of Critical Data and Applications Enhancements – – – Improved backup and restore performance Tivoli Common Reporting (TCR) enablement for single-server management Availability of free Try-and-Buy 60 -day trial version – – Further reduces the amount of data at risk, and the time to recover following a failure Improved application and data availability Improved manageability and tighter integration with Tivoli Storage Manager For one customer: – Reduced backup window for electronic medical records from two hours to five minutes – Able to restore many services in under an hour – reduced time and cost of server consolidation initiative – achieved up to 75% reduction in testing times Business Value Technical Benefit – – Reduces the costs of management Reduces the risks of losing data Learn More: http: //www. ibm. com/software/tivoli/products/storage-mgr-fastback/ www. servicemanagementcenter. com/tryfastback 111 Sales Conference – DS 3000 and DS 4000 Intro Compliance Availability Retention Security © 2009 IBM Corporation

IBM Systems and Technology Group IBM Information Infrastructure for Data Security Tivoli Identity Manager v. 5. 1 One client reported they reduced provisioning times for new employees by 80% Enhancements – – Preventative separation of duties (policy administration and control activities) Role hierarchy and inheritance Bulk user re-certification Group management Business Value – – Preventative separation of duties and role hierarchy enable least privileged access to sensitive information Compliance reviews and workflows enable re-validation of “business need to know” for access rights to information management platforms Technical Benefit – – Group management eliminates need to run multiple reconciliations per day and reduces system load Simplified administration via automated user recertification Available Now Learn more: http: //www 01. ibm. com/software/tivoli/products/identity-mgr/ 112 Sales Conference – DS 3000 and DS 4000 Intro Compliance Availability Retention Security © 2009 IBM Corporation

IBM Systems and Technology Group IBM Information Infrastructure for Information Availability and Retention IBM Grid Medical Archive Solution V 2. 1. 2 New packaging significantly reduces onsite setup time Enhancements – Pre-built and pre-configured GMAS Models – Increased tolerance for simultaneous failures – Enable full remote support and updates Business Value – – Simpler ordering and installation means faster time to value Lower Initial purchase price Reduced implementation costs: minimal on-site services required Pre-fit models for small, medium, and large organizations Technical Benefit – Non-disruptive, on-line upgrades – Standard components are less expensive to maintain Learn More: http: //www 03. ibm. com/systems/storage/software/gam/index. html http: //www-304. ibm. com/jct 03001 c/linux/grid/medical_archive_solution. shtml Compliance 113 Sales Conference – DS 3000 and DS 4000 Intro Availability Retention Security © 2009 IBM Corporation

IBM Systems and Technology Group IBM Proventia Server for Microsoft Windows Server 2008 NSS Labs certified host solution to block known and unknown threats and help enforce corporate security policy for servers Enhancement – Extended platform support to cover Windows Server 2008 Business Value – A key differentiator for the server protection product line continues to broad and current platform support. – This converged agent delivers host-based intrusion prevention and antimalware to allow customers to maintain system protection at a lower TCO. Technical Benefit – Standalone capability and management architecture improvements will enable support in many markets Learn more - http: //www 935. ibm. com/services/us/index. wss/offering/iss/a 1027204 Compliance 114 Sales Conference – DS 3000 and DS 4000 Intro Availability Retention Security © 2009 IBM Corporation

IBM Systems and Technology Group IBM Internet Security Systems Site. Protector allows users to meet their security and compliance objectives with a minimum of time and resources. Reporting Interface – – – Open reporting interoffice allows customers to meet their compliance objectives quickly and easily Custom reports allow users to modify or create their own reports with little time and exchange these reports with an open community reducing the cost and complexity of security management Performance enhancements improve performance of both real time analysis views and report generation by 50% Remove the complexity from security configuration – – Trust IBM X-Force configuration allows security controls to be set with little / no manual intervention Prompted navigation – allows even novice security analysts to quickly manage security alerts and incidents Technical Benefit – – Manages broad array of security controls allowing quick expansion to cover other areas of the network with little incremental cost. Event archive enables a security warehouse of information Learn More: http: //www 935. ibm. com/services/us/index. wss/offerfamily/iss/a 1026608 Compliance 115 Sales Conference – DS 3000 and DS 4000 Intro Availability Retention Security © 2009 IBM Corporation

IBM Systems and Technology Group IBM Information Infrastructure for Compliance IBM File. Net Compliance Framework V 4. 5 Simplify the management of multiple compliance regulations and retention policies to reduce operating expenses and mitigate business risk. Business Value – – IBM File. Net Compliance Framework V 4. 5 includes the latest versions of Records Manager, Content Manager, Business Process Manager and e. Forms: (IBM File. Net Content Manager V 4. 5, IBM File. Net Business Process Manager V 4. 5, IBM File. Net Records Manager V 4. 5, IBM File. Net e. Forms V 4. 0. 2) Having a common storage environment for all regulatory information, regardless of the functional application or organizational structures contributing to it, significantly reduces the complexity and costs associated with regulatory reporting and auditing, provides better overall management information, and enables fast, accurate decision making A single infrastructure investment that can be used to address multiple regulations, both current and future, ensuring consistency and auditability across applications and functional areas. The ability to manage both unstructured content and process management on a single compliance framework enables infrastructure, applications and skills to be re-deployed in multiple areas across the organization. It also ensures a reduced learning curve for internal IT staff, while also reducing total cost of ownership. Technical Benefit – – – Delivers Zero. Click automated records capture, administration, and disposition This solution provides the industry’s strongest compliance platform for customers that need to take the first step towards full compliance while essentially eliminating any risk of interoperability between the solution’s components. Provides an electronic forms design and automation software offering that allows customers to rapidly deploy highly intelligent compliance e-form centric solutions that are tightly integrated into the Enterprise Content Management platform without the need for programming resources Compliance Framework V 4. 5 will GA on June 5, 2009 Learn More: http: //www-01. ibm. com/software/data/contentmanagement/filenet-compliance-framework/ 116 Sales Conference – DS 3000 and DS 4000 Intro Compliance Availability Retention Security © 2009 IBM Corporation

IBM Systems and Technology Group IBM Information Infrastructure for Compliance in Utilities Industry IBM Tivoli Security Information & Event Manager, NERC Compliance Management Module Reduce risk of data theft and improve data reliability Business Value – – – Reduce risk of data theft and improve data reliability via user activity monitoring Demonstrate compliance regarding data access for all NERC-CIP (North American Energy Reliability Council) audits using new data classification template New NERC-CIP policy template simplifies NERC-CIP compliance initiatives by outlining the controls you will be required to monitor Technical Benefit – – – Automates monitoring of insider access to sensitive information Automates customized NERC-CIP reporting for auditors Centralizes user activity monitoring across heterogeneous platforms and devices Available Now Learn more: http: //www 01. ibm. com/software/tivoli/products/security-info-event-mgr/ 117 Sales Conference – DS 3000 and DS 4000 Intro Compliance Availability Retention Security © 2009 IBM Corporation

IBM Systems and Technology Group Information Infrastructure for Availability IBM Systems solution for SAP Net. Weaver BW Accelerator Speeds SAP Business Warehouse queries 10 – 200 x enabling near real-time insights Enhancements – – Integrated support for IBM Blade. Center HS 22 Pre-installation of SAP Business Warehouse Accelerator software stack Business Value – – – Near real-time visibility into business operations Relevant insights to every information worker Rapid innovation with disposable analytic data Technical Benefit – – Further speeds SAP BW queries with enhanced memory configurations (12, 24, and 36 GB/Blade), and Intel Nehalem processor support Improves reliability and serviceability with 2 hot swap hard disk drives Integrated DS 4700 storage included in Blade. Center H based configurations Reduces on-site software installation and configuration, speeding delivery to the client Learn More: http: //www. ibm-sap. com/bwa 118 Sales Conference – DS 3000 and DS 4000 Intro Compliance Availability Retention Security © 2009 IBM Corporation