IBM Software Group Lotus Domino 7 0 New

IBM Software Group | Lotus software Agenda § Why upgrade to Domino 7? § What’s the upgrade sequence? § New Domino Features § New Domino Admin Features § Tuning Email for Peak Performance

IBM Software Group | Lotus software The Lotus Domino 7 Ecosystem Instant Messaging, Web conferencing , Team spaces Doc Mgt, Workflow, LEI, Portal Collaboration Mail Archiving Anti Spam/Virus 4 Symantec, Mc. Afee, 4 Trend, Tumbleweed, 4 Ironport, Group, Granite Email Hygiene Email Management Records Mgt 4 DB 2 Content Manager + Carefree e. Records Bridge Backup & Restore 4 Tivoli (TSM) 4 Veritas, EMC/Legato 4 BMC, Commvault 4 Network Appliance 4 DB 2 Commonstore 4 Legato, IXOS Data Management Admin Tools Mobile Directory Integration, SSO, Monitoring 4 Tivoli Directory Integrator 4 Tivoli Identity Manager 4 Netegrity 4 Easy. Sync Pro 4 IBM Websphere Everyplace 4 RIM (Blackberry Server) 4 Intelli. Sync, Extended Systems

® IBM Software Group Why Notes/Domino 7 © 2005 IBM Corporation

IBM Software Group | Lotus software The Value of Upgrading § Extract more value from collaborative applications 4 Continue to extend the reach of messaging and collaboration 4 Notes, browser, Outlook, mobile, applications § Reduce TCO 4 4 Support additional platforms and updated OS versions Performance improvements for better scalability Reduce administration costs Simplify the client - usability and productivity § Extend Domino’s capabilities 4 IBM Software Group products: Sametime, Web. Sphere Portal, DB 2, Tivoli 4 3 rd party solutions § Leverage client productivity enhancements 4 Notes client improvements 4 Domino Web Access improvements § Integrate Domino into SOA initiatives 4 Via new Web Services capabilities § Notes/Domino Release 5 Support Ending 4 Major incentive for many customer still on Version 5 to upgrade

IBM Software Group | Lotus software Notes 7 New Features § Autosave option for selected documents § New calendar options 4 e. g. Auto-processing of calendar events despite conflicts (requires a Domino 7 server) 4 Calendar cleanup 4 Calendar filtering § Save state on close § Confirm close of Note § Mail user interface enhancements 4 Attention icons (the blue dots) 4 mail threads (great for coming back from vacation and jumping to middle of thread. . . can see whole thing) 4 Smart tags support for MS Office (good for desktop integration story) 4 Chat transcripts view (and automatically saved) - chats can be securely save in email rather than plain text on disk. . . and searchable! § Extended Sametime integration § Designer, Admin client, Domino Web Access, and Domino Access for Microsoft Outlook improvements

IBM Software Group | Lotus software Domino 7 and Domino Designer 7 New Features § Performance improvements (reduced TCO) 4 New enterprise mail workload for benchmarking and server. load. § Significant administration improvements 4 Domino Domain Monitor (DDM) 4 Client Policy Lockdown 4 Smart Upgrade improvements 4 New mail & calendar settings policy type § DB 2 as optional Domino data store 4 SQL access to Domino data 4 Domino access to DB 2 via SQL § Functional Improvements, including 4 Web Services support 4 Messaging improvements 4 Security enhancements 4 Improved LDAP support § Expanded Platform Support

® IBM Software Group Upgrading © 2005 IBM Corporation

IBM Software Group | Lotus software Upgrade Sequence § Administration clients § Domino directory/administration server § Hub servers § Spoke servers 4 Mail servers 4 Application servers 4 Other servers § Notes clients § Mail design (template) § Applications and databases § On-disk structure (if upgrading from R 5 or before) § New features

IBM Software Group | Lotus software Upgrade Sequence

® IBM Software Group What’s New in IBM Lotus Domino 7. 0? © 2005

IBM Software Group | Lotus software Domino 7. 0 Themes § Improved TCO 4 Dramatic performance and scalability gains 4 Major Administration improvements § New Application Platform Capabilities 4 Web Services support 4 DB 2 database integration § Many Other Valuable Enhancements 4 Messaging management 4 Security 4 Domino Web Access

IBM Software Group | Lotus software Domino 7 CPU reduction results § Enterprise mail workload (R 6 Mail. ntf) 4 Windows, Solaris, AIX, z. Series, z. Linux 4 Up to 25% less CPU utilization than 6. 5. 1 § Domino Web Access (R 6 i. Notes) 4 Windows, Solaris 4 25 - 50% lower CPU utilization than 6. 5. 1

IBM Software Group | Lotus software Domino 7. 0 - 35% CPU reduction in IBM production Abnormally high antivirus scan task increased CPU utilization Domino 6. 5. 1 Domino 7 Beta 3 Domino 7 Beta 4

IBM Software Group | Lotus software Domino/DB 2 Integration § Leverage DB 2 for common storage of data, including IBM Lotus Domino and IBM Lotus Workplace applications. § DB 2 provides robust data management capabilities and advanced data integrity. § Designers can build applications that blend Domino collaborative services and relational data using Standard Query Language (SQL). 4 DB 2 Access Views - expose Lotus Domino data to other DB 2 apps 4 DB 2 Query Views - SQL based queries as views accessed via Notes 7 client

IBM Software Group | Lotus software DB 2 Considerations § Optional, can be enabled at a later time 4 Not a replacement for NSF 4 Choose specific applications to DB 2 enable § Need a special key file before the feature is enable 4 Can be downloaded from public beta site § Need DB 2 8. 2. 2 Enterprise Edition 4 Evaluation copy available § Use “compact –p” to convert from. nsf to DB 2 § Planning required to determine proper infrastructure § Do Not put system databases in DB 2 4 Log. nsf (should never be in DB 2) 4 NAB 4 DDM (testing in progress) § See Oct Tech. Talk here: 4 http: //w 3 -103. ibm. com/software/xl/portal/!ut/p/_s. 7_0_A/7_0_IP? type=doc&src. ID=Y 2&doc. ID=I 320342 E 39320 J 76

® IBM Software Group What’s New in Domino 7. 0 Administration? © 2005 IBM

IBM Software Group | Lotus software What’s new in Domino 7. 0 Administration highlights § NEW !! Activity Trends § Domino Domain Monitoring (DDM) § Smart Upgrade Improvements § Improved Policy Based Management § Linux/Mozilla Web Admin Client § Improved Email Management

IBM Software Group | Lotus software Why DDM in Domino 7. 0? § 2003 survey results on administrative priorities

IBM Software Group | Lotus software Why Domino Domain Monitoring (DDM)? § In Jan 2003 survey, Domino Administrators said: 4 Domino 6. x provided new tools that reduce TCO 4 Many usability and "polish" improvements § However. . . 4 Monitoring/troubleshooting servers takes too much time. 4 Many problems across servers reported in many places. 4 Correlation/analysis of lots of diverse data for complex problems is difficult. 4 Need root cause analysis and corrective action context.

IBM Software Group | Lotus software DDM Goals § At the highest level, reduce TCO by providing a means to quickly monitor and determine the health of an entire domain at a single UI location and quickly resolve problems -- How? 4 Automate problem determination/analysis by feature (replication, messaging, directory, security, etc. ) 4 Rollup, prioritize, and resolve problems across servers 4 Hide details until they are needed 4 Make DDM checks and reporting configurable and flexible 4 Be consistent with IBM Autonomic Computing (AC) vision 4 The DDM Five C’s – Check, Collect, Consolidate, Correlate, Correct

IBM Software Group | Lotus software 7 Key Points to Take Home § DDM is aimed at TCO reduction and all administrators § One-stop shopping for monitoring and problem resolution § Distills/correlates a huge amount of otherwise indigestible data § Highly usable interface allows systematic approach to server issues § Configurability and flexibility accommodates diverse enterprises § More efficient monitoring and problem resolution leads to: 4 Server stability and uptime 4 Focus on business needs, not the mechanics of administration § DDM should become primary monitoring interface, but it’s optional! § DDM architecture facilitates future extensibility and programmability

IBM Software Group | Lotus software Activity Trends Formerly available with Tivoli Analyzer § A capacity planning and resource/load balancing tool for Domino domains § Gathers and analyzes Domino activity data § Resource balance many Domino servers by moving databases across servers § Provides automated change management with full administration-cycle support

IBM Software Group | Lotus software Activity Trends -- Why Load Balance? § Domino response varies with load § At high utilization, response is highly variable § Want stable and predictable utilization § Result: improved availability, better response times, and decreased costs

IBM Software Group | Lotus software Activity Trends -- Capabilities § Balances resources in several dimensions and increases predictability of resource consumption 4 Over 25 transactions (CPU), space, network, etc. § Manages/minimizes daily fluctuations in server load § Generates solutions that are stable over long periods 4 Solution is usually stable for 12 months or more § Implements solution by moving databases 4 Domino Change Manager automates approval process and migration of databases between servers § Provides server decommissioning capability § Allows “what-if” scenarios with ghost servers

IBM Software Group | Lotus software Getting the Data § Activity Logging 4 Server task writes performance data (binary) to the server log 4 Activity data stream written to the standard server log (log. nsf) § Activity Trends Collector 4 Processes performance data once a day 4 Correlates with other data from different sources 4 Performs historical analysis to predict future size and consumption rates for resources and “trends” the data 4 Data is written to Activity Database for use by Activity Trends in the Domino Administrator client

IBM Software Group | Lotus software Activity Trends Load Balancing

IBM Software Group | Lotus software Smart Upgrade Improvements in 7. 0 § Smart Upgrade tracking § Governor - Limit the number of Smart Upgrades per hour (also in 6. 5. 4) § Smart Upgrade server cluster failover to another server § Smart Upgrade failover from shared drive path kit to Attachment kit. § Smart Upgrade fields added to the desktop policy settings document.

IBM Software Group | Lotus software IBM Lotus Notes Smart Upgrade § IBM Lotus Notes Smart Upgrade notifies users to update their Notes 6 and more recent clients to later releases. § Lotus Notes Smart Upgrade uses policy and settings documents to help manage updates. § The Smart Upgrade Kits are available in global English only. In a non-English environment, the Notes Client Web Kit can be substituted for the Smart Upgrade Kit.

IBM Software Group | Lotus software To use Lotus Notes Smart Upgrade § Follow this procedure: 4 Create a database using the Smart Upgrade Kits template (SMUPGRADE. NTF) to host Notes client update kits. 4 Update the Configurations Settings document in the Domino Directory with a link to the Lotus Notes Smart Upgrade database. 4 Download an update kit, also known as an incremental installer, from the Lotus Developer Domain Web site (http: //www. lotus. com/ldd/smartupgrade). 4 Create a Kit document in the Lotus Notes Smart Upgrade database and attach a Notes client kit or All Client kit to the Kit document, or designate a shared network drive in the Kit document. 4 Create or modify a desktop policy settings document where you specify the updated release to deploy and the date on which the grace period for updating a Notes client ends. 4 Create or modify a master policy to assign users or groups to the desktop policy settings document. 4 Depending on the master policy created, edit Person documents to assign users to the master policy and/or set the Lotus Notes Smart Upgrade desktop policy settings document for one or more groups.

IBM Software Group | Lotus software Smart Upgrade Example

IBM Software Group | Lotus software Policy Management in 6. 5/7. 0 § In 6. 0. x & 6. 5. x 4 Notes Client setup 4 Desktop settings 4 Security 4 Registration 4 Archiving § In 7. 0 4 Client Policy Lock-Down for all settings 4 New mail and calendar policies

IBM Software Group | Lotus software Domino 6. X vs 7. 0: Policies Compared ND 6 ND 7 Lock Registration policy Y N/A Setup policy Y N Y Y Desktop policy Y N Y Y Security policy Y Y Archive policy Y N Y Y Mail and calendar policy N N Y Y Note: Additional policy settings have also been added in 7. 0 New in Domino 7. 0

® IBM Software Group Domino 7. 0 Web Admin Client for Linux/Mozilla © 2005

IBM Software Group | Lotus software Web Administrator on Mozilla § The Web Administrator uses the Web Administrator database (WEBADMIN. NSF). 4 http: //yourserver. domain. com/webadmin. nsf § Make sure that the server you want to administer is set up as a Domino Web server and that it is running the HTTP task. § A TASK Tool is added to allow Tell commands to be issued and to issue stop, start and restart replication, router and messaging tasks. § Domino Server Monitoring and performance charting is not available. § You can specify other tasks to be disabled for the Web Administrator.

IBM Software Group | Lotus software Web Administrator Usage § Most of the Domino Administrator functionality is available on the Web Admin § You can use the Web Administrator to perform the following tasks for Internet or Notes users: 4 Add an ACL entry 4 Remove an ACL entry 4 Rename an ACL entry 4 Add, remove, or rename a database role 4 View the ACL change history 4 Create a new database on the server based on templates 4 Create a new copy of the database 4 Delete a database 4 Compact a database 4 Create or update a full-text index of a database 4 Force manual replication of a database with a remote server

IBM Software Group | Lotus software

IBM Software Group | Lotus software Mail Management Enhancements § Anti-Spam – Blacklist and Whitelist Support 4 Complements perimeter Anti Spam solutions 4 New in Domino 7. 0 § Added control for exception/override of blacklists – DNS whitelists – Private blacklists 4 Works with mail rules to support flexible processing § Message disclaimers 4 add disclaimers to all messages, including signed and encrypted messages 4 Disclaimers can be managed via mail policies § Mail rules -- stop processing action to increase control/efficiency § Archiving – by Create Date and usability improvements

IBM Software Group | Lotus software Autosave § You can have Notes automatically save documents you are working on to a local encrypted database in case you need to recover your work after a power outage or system crash. 4 Encrypted db is named “as_<shortname>. nsf” in the Notesdata directory. § Not enabled by default. § From the menu, choose File - Preferences - User Preferences. § Choose the Auto. Save interval to your preference (1 -999 minutes). § Can also be added to the user’s notes. ini or set in a desktop policy. § A new form property is available to allow Auto. Save in an application. § More information can be found in this article: “All about Auto. Save in Lotus Notes/Domino 7” http: //www 128. ibm. com/developerworks/lotus/library/autosave/index. html

IBM Software Group | Lotus software Auto. Save Recover and Delete § If you have set the user preference to automatically save a draft at intervals, a local encrypted database contains your current draft documents. § To open stored drafts 4 Choose File - Auto. Save - Recover Auto. Saved Documents. 4 Select the document you want to open and click Recover, or click Recover All to open all documents in the local database. § To delete stored drafts 4 Choose File - Auto. Save - Recover Auto. Saved Documents. 4 Select the document you want to delete and click Remove, or click Remove All to delete all documents in the local database.

IBM Software Group | Lotus software Using Message Disclaimers in ND 7 § Message disclaimers are notices -- usually short text blocks -- that are added to email messages. § They are often used by organizations in an attempt to protect the organization's legal interests. § Enable or disable the use of message disclaimers from the Domino server, Notes client, or both. § IBM recommends that you enable the Notes client to add the disclaimer because this reduces the overhead on the server. § This client setting is found on the Mail Settings document as a policy. § The server setting is a combination of the server configuration document and the mail policy. § More information can be found in this article: “Tip: Using message disclaimers in Lotus Notes/Domino 7” http: //www-128. ibm. com/developerworks/lotus/library/nd 7 -disclaimer/

IBM Software Group | Lotus software Additional Administration Features § Open Mail File button accessible from an open Person document and from the People view of the Domino Administrator. § Multiple Notes client users can use the same directory at the same time. § Documentation now contains information about using policies to assign NOTES. INI settings to Notes client users or to Location documents. § Instant messaging setup within the Notes application plug-in can be done using the desktop policy settings document. § New client policy lock down feature § New private whitelists and blacklist feature and DNS whitelist feature § Custom password policies -enables administrators to enforce password requirements that will fit almost any set of corporate or government security requirements. § Room & Resources Manager enhancements prevent overbooking of rooms and resources.

® IBM Software Group Tune E-Mail for Peak Performance 6 Steps you can take to improve performance, conserve system resources and help users get their work done faster. Taken from Lotus Advisor December 2005 issue Written by David Yavin and Andrew Wolff, SYS Analytics © 2005 IBM Corporation

IBM Software Group | Lotus software Who are the culprits? § Not usually the large message sent to another person. § Usually many mid-sized messages sent to distribution lists. § Implementing a maximum size doesn’t fix this problem. § Messages between 500 K-5 M typically are 5% of the messages, yet they consume 60 -70 % of the resources. § Compounded with “Reply to All” § Suggestion: 4 Change the default to Reply w/o Attachment. 4 Remove Reply w/ Attachment.

IBM Software Group | Lotus software Address habitual volume e-mailers § Less than 1% cause more than 20% of resource consumption. § Two types: habitual mass mailers and large attachment senders § Even small attachments sent to large distributions cause issues. § Mail agents often send to a distribution list, but the recipients create an agent to auto-delete those messages. § Suggestion: 4 See if large regular distributions can be a Notes application. Then the sender only sends a doclink/hyperlink. 4 See if large attachments can be placed an a separate db and distributed similar to above. 4 Use a performance management tool to identify these users.

IBM Software Group | Lotus software Make best use of the platform § Perhaps regular conversations between two people should use IM instead of email. § Email archiving often isn’t used. § Suggestion: 4 Use IM for conversations 4 Use archiving 4 Strip attachments

IBM Software Group | Lotus software Place servers where there’s need § This cuts down on WAN traffic. § Hub and spoke vs centralized § Suggestion: 4 Use IM and email analysis tools to determine best location. 4 Way the costs between an additional server and WAN/performance.

IBM Software Group | Lotus software Prune large mailboxes § Large mailboxes cause issues: 4 Longer to back up 4 Longer to index 4 Corruption more easily § Setting quotas may just “waste” users time managing their mail instead of performing their job. § Suggestion: 4 Teach the value of deletion. 4 Use network drives for personal file stores. 4 Remove or archive “dead accounts”.

IBM Software Group | Lotus software Monitor for inappropriate personal use § “Although ensuring employee productivity isn’t an admin’s problem, ensuring the infrastructure is being used appropriately is. ” § There are many regulations about this. § Suggestion: 4 Monitor email and IM 4 Have policies regarding how to deal with offending parties.

IBM Software Group | Lotus software Optimize Internet Settings § Internet domains often are a security risk. § Internet mail also overloads the SMTP gateway. § Suggestion: 4 Monitor mail sent to internet and discuss alternatives with the sender. 4 Beware of Out-Of-Office cyclical agents.

® IBM Software Group Summary © 2005 IBM Corporation

IBM Software Group | Lotus software Domino 7. 0 Features & Benefits Functional Area Key Features Business Benefits Scalability Performance improvements Enable server consolidation Administration DDM, Activity Trends, Policies Reduce admin & support cost Database DB 2 alternative data store Consolidate data management Applications Web Services, DB 2 New integrated applications Platforms Expanded platform support Flexible deployment

IBM Software Group | Lotus software Notes and Domino 7. 0 lowers TCO - Again! Ferris study showed Notes/Domino 6 reduced TCO by 15% overall * Cost Area 7. 0 Potential Savings User productivity Notes client features improve user productivity Server hardware Server performance gains lead to server hardware savings (more users per server) Upgrade costs Smart Upgrade reduce cost of client upgrades Admin costs Reduces admin time spent troubleshooting servers. Capture & analysis of server data, better load balancing tools Support costs Desktop & mail settings policy enforcement to reduce client support call volume/ fix time User downtime Reduced downtime due to better monitoring Application integration Mores rapid development of new web services applications leveraging existing Domino skills * http: //www-306. ibm. com/software/swnews. nsf/n/jmae 6 a 4 qwt? Open. Document&Site=lotus

IBM Software Group | Lotus software Thank you! For more information… IBM home page www. ibm. com Lotus software home page www. ibm. com/lotus Notes client home page www. ibm. com/lotus/notes IBM Workplace home page http: //www. ibm. com/lotus/workplace