IBM Software Brand Solution Overview Craig Weir Vidya

® IBM Software Brand Solution Overview Craig Weir Vidya Maitraiya Partner Smart. ™ Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_1

There’s more, much more… Software Development Requirements & Analysis • Rational Requisite. Pro • Rational Rose Data Modeler • Rational SW Modeler • Web. Sphere Business Integration Modeler • Rational Software Architect Design and Construction • Rational Software Architect • Rational Software Modeler • Rational Rose Technical Developer • Rational Rose XDE Developer • Rational Ada Developer • Rational Rose Data Modeler • Rational Purify. Plus • Rational Web Developer for Web. Sphere SW • Rational Application Developer for Web. Sphere SW • Rational Test Realtime Software Quality • Rational Functional Tester • Rational Robot • Rational Performance Tester • Rational Test Unifying Platform • Rational Manual Tester • Rational Software Architect • Rational Web Developer for Web. Sphere Software • Rational Application Developer for Web. Sphere Software • Rational Test Real. Time • Rational Purify. Plus • Rational Rose XDE Developer Plus Porfolio and Process Mgmt. • Rational Team Unifying Platform • Rational Suite Family • Rational Unified Process • Rational SUMMIT Ascendant • Rational Portfolio Manager Software Config. Mgmt. • Rational Clear. Case Family • Rational Clear. Quest Family • IBM SCLM Plus for z/OS Application Integration Appl. & Transaction Infrastructure • Web. Sphere Application Server Family • CICS Transaction Server • Web. Sphere Business Integration Server Foundation Application Transformation • Web. Sphere Host Access Transformation Services • Web. Sphere Studio Asset Analyzer • Web. Sphere Studio Enterprise Developer • CICS Transaction Gateway Business Integration • Web. Sphere Business Integration Modeler • Web. Sphere Business Integration Server • Web. Sphere Business Integ. Server Foundation • Web. Sphere Business Integ. Connect • Web. Sphere MQ • Web. Sphere Business Integ. Message Broker • Web. Sphere Integrator Broker Family • Web. Sphere Information Integrator Content Edition • Web. Sphere Information Integrator Omni. Find Edition • Web. Sphere Information Integrator Classic Federation for z/OS • Web. Sphere Information Integrator Classic Event Publisher for z/OS • Web. Sphere Information Integrator Replication for z/OS Mobile and Speech Middleware • Web. Sphere Everyplace Family • Web. Sphere Voice Family • IBM Workplace Client, Micro Edition Portals • Web. Sphere Portal Family • Web. Sphere Commerce Portal Commerce • Web. Sphere Commerce Business Edition • Web. Sphere Commerce Professional Ed. • Web. Sphere Commerce - Express Product Information Mgmt • Web. Sphere Product Center • IBM Global Data Synch for Web. Sphere Product Center Information Management Workplace & Collaboration Database and Tools Messaging • DB 2 Universal Database (UDB) • Cloudscape • Informix • U 2 • IMS • DB 2 and IMS Tools • Lotus Notes • Lotus Domino Webmail • Lotus Domino Designer • Lotus Workplace Collaboration Services • Lotus Mobile & Wireless Solutions • Lotus Domino Unified Communications • Lotus Domino Access for MS Outlook • Domino Web Access Business Intelligence • DB 2 OLAP Server • Web. Sphere Information Integrator • DB 2 Data Warehouse Editions • DB 2 Query Management Facility • DB 2 Alphablox • DB 2 Anonymous Resolution • DB 2 Identity Resolution • DB 2 Relationship Resolution Content Management • DB 2 Content Manager On. Demand • DB 2 Records Manager • DB 2 Common. Store for SAP, Exchange Server and Lotus Domino • DB 2 Document Manager • DB 2 Image. Plus • Web. Sphere Information Integrator Content Edition Information Integration • Web. Sphere Information Integrator Content Edition • Web. Sphere Information Integrator Omni. Find Edition • Web. Sphere Information Integrator Classic Federation for z/OS • Web. Sphere Information Integrator Classic Event Publisher • Web. Sphere Information Integrator Replication for z/OS • Web. Sphere Data. Stage TX • Web. Sphere Quality. Stage • Web. Sphere Profile. Stage • Web. Sphere Data Integration Suite • Web. Sphere Audit. Stage • Web. Sphere Meta. Stage Application and Portal Dev. • Lotus Domino Designer • Lotus Workplace Products API Toolkit • Lotus Enterprise Integrator • Lotus Enterprise Script Builder • Lotus Connectors • Domino Global Workbench • Lotus Team Workplace • Lotus Workflow • Domino Toolkit For Web. Sphere Studio • Domino Application Portlet • Web. Sphere Portal products • IBM Portal Toolkit • IBM Workplace Designer • IBM Workplace Managed Client • IBM Workplace Services Express Real-time and Team Collaboration • Lotus Web Conferencing • Lotus Quick. Place • Lotus Sametime • IBM Workplace Collaboration Services Document and Content Mgmt • Lotus Domino Document Manager • IBM Workplace Services Express • IBM Workplace Web Content Mgmt • Lotus Workplace Collaboration Services • Lotus Extended Search • Lotus Team Workplace Mobile Messaging • Domino Everyplace • Web. Sphere Everyplace Learning IBM Lotus Workplace Collaborative Learning IBM Lotus Learning Management System IBM Lotus Virtual Classroom IBM Lotus Learning. Space Infrastructure Management Availability • Tivoli Analyzer for Lotus Domino • Tivoli ETEWatch • Tivoli Information Mgmt for z/OS • Tivoli Intelli. Watch Pinnacle for Dist. Systems • Tivoli Monitoring Family • Tivoli OMEGAMON DE and XE Families • Tivoli Point of Sale Monitor • Tivoli Web Response Monitor • Tivoli Web Segment Analyzer • Tivoli System Automation Family • Tivoli Remote Control Application Management • Tivoli ETE Watch • Tivoli OMEGAMON DE and XE Families • Tivoli Web Response Monitor • Tivoli Monitoring for Transaction Performance • Tivoli Monitoring for Web Infrastructure Business Service Mgmt • Tivoli Business Systems Manager • Tivoli Enterprise Console • Tivoli Net. View Family • Tivoli OMEGAMON DE and XE Families • Tivoli Performance Modeler • Tivoli Service Level Advisor • Tivoli Switch Analyzer • Tivoli Web Site Analyzer • Tivoli Editor For Messages Family Orchestration and Provisioning Mgmt • Tivoli Intelligent Orchestrator • Tivoli Configuration Manager • Tivoli License Manager • Tivoli Provisioning Manager • Tivoli System Automation Family Security • Tivoli Identity Manager • Tivoli Federated Identity Manager • Tivoli Access Manager • Tivoli Compliance Manager • Tivoli Risk Manager • Tivoli Privacy Manager Storage and Optimization • Total. Storage Productivity Family • Total. Storage SAN Family • Tivoli Workload Scheduler Family • Tivoli Storage Manager Family Multiple Platform Support – Windows, Linux, AIX, Solaris, HP-UX, i-Series, z-Series Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_2 ® 2

IBM Software Solutions: Brands Information (Data) Management User Interaction Middleware Software Development Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_3 ® 3

Price and Process Price is dictated by End-User, not reseller 11 separate pricing levels Added SMB discounts When requesting a quote we need: Full end-user details: address, legal name, contact info What they’re requesting, sku or description saying they want “Websphere” doesn’t count, dig or con-call Margins can range from. 25% - 20% NO certifications, requirements needed to become an IBM SW reseller Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_4 ® 4

Renewals Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_5 ® 5

Information (Data) Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_6

Information Management (IM) = Think “data” = Database Servers – Build the foundation for information on demand to meet the full range of your business needs = Content Management – Manage volume and capture the value of all information contained within multiple content types = Business Intelligence – Gather, manage & analyze data, generating information to develop insight for informed decisions Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_7 ® 7

DB 2 Universal Database (UDB) = IBM’s flagship database = Comparable to Oracle, MS SQL = Extensive platform support – Windows – Linux – Unix – i-Series and z-Series – Handheld/PDA’s = Is often the database component inside other IBM products Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_8 ® 8

E-mail Archiving Solution = Why archive e-mail? ? – Manage growing email stores – Compliance requirements to retain messages = DB 2 Common. Store – Archives either Lotus Domino or Microsoft Exchange – Repository required, select one: w DB 2 Content Manager w Tivoli Storage Manager (backup software) – DB 2 Records manager adds record retention capabilities for Content Manager repository Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_9 ® 9

User Interaction & Collaboration Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_10

Messaging/Collaboration = Think “User Interaction” = Messaging – Lotus Domino/Notes = Workgroup productivity – Workplace Services Express (WSE) = Instant Messaging, Web Conferencing – Lotus Sametime, Lotus Web Conferencing = Portal – Lotus Portal = Classroom/Learning – Lotus Virtual Classroom Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_11 ® 11

Domino/Notes = IBM’s flagship messaging solution – E-mail, calendar, scheduling – Instant messaging – Supports “collaborative” data (ex. discussion database) – Application development/support (written in Domino script) = Is it Notes, Domino, Notes/Domino, or Domino/Notes? ? – Talked about interchangeably, but are parts of a single – – – solution Domino is the server side Notes is the client side Is similar to Exchange (server) and Outlook (client) Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_12 ® 12

Domino with Outlook? YES! = Domino Access for Microsoft Outlook (DAMO) – Use Domino Server, and Microsoft Outlook clients – Transparent to Outlook users – Supports mixed Domino and Outlook client environments – Included free with Lotus Domino = “Exchange your Exchange server” for Domino – More secure – Lower support costs – Choice of platforms such as Linux, Unix – Users run their Outlook client as before Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_13 ® 13

Workplace Services Express (WSE) = Web based collaborative/team environment – Share customer contacts, event calendars, announcements, and meeting materials – Instant messaging – Email support for Domino and MS Exchange (client side) = Document management – EDIT Office documents from a browser w Be anywhere, on any machine = WSE opportunities – Collaborating by emailing documents back and forth – SMB’s with remote users who need to work together – Smaller workgroups/departments in larger organizations – Customers looking for alternatives to MS Sharepoint Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_14 ® 14

Middleware Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_15

Think “Middleware” Web Browser “BUY” Web. Sphere Inventory Database = Middleware is software that’s “in between” – Software infrastructure that integrates and provides services – Normally invisible to the user, but is critical to business operations – Makes “buy” work when you order something online Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_16 ® 16

Middleware Solutions = Web. Sphere Application Server – Run web/J 2 EE applications – Often used as the web component of other IBM applications = Web. Sphere MQ – Integrates legacy and/or web applications = Web. Sphere Host Access Transformation Services (HATS) – Web-to-mainframe connectivity = Web. Sphere Business Integration – Business Process management – Multiple products Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_17 ® 17

Management Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_18

“Management Software” = What is Tivoli? – I-LOV-IT backwards! – Many management solutions – Employs best practices = Security – Ensure the confidentiality and data integrity = Storage – Protect and maximize the utility and availability of data = Availability – Ensure the health and functioning of IT environments Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_19 ® 19

Security Management = Tivoli Identity Manager (TIM) – Manage your identity amongst user account repositories = Tivoli Security Compliance Manager (TSCM) – Check computers for security vulnerabilities = Tivoli Risk Manager/Security Operations Manager (SOM) – See the real-time state of security across products/vendors = Tivoli Access Manager (TAM) – Control root access in Linux/Unix (TAM operating systems) – Control access to web applications (TAM e-business) – Single Sign-on (TAM Enterprise SSO (TAM E-SSO)) Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_20 ® 20

Storage Management = Tivoli Storage Manager (TSM) – Back up servers and applications = Total. Storage Productivity Center (TPC) for Data – Who’s using how much storage? – What type of data is being stored? – Manage with policy, for example: w “No. mp 3 files on the servers” w If near the limit, send email, if way over the limit, take action = Total. Storage Productivity Center (TPC) for Fabric – SAN management Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_21 ® 21

Software Development Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_22

Think “Development” = Requirements and Analysis – Reduce project risk with requirements management and business, use case and data modeling = Design and Construction – Improve productivity in application development = Software Quality – Improve software functionality, reliability, and performance throughout the development project = Software Configuration Management – Manage change and complexity with version control, defect tracking and workflow management Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_23 ® 23

® Partner Smart. ™ Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_24