IBM Maximo Roadmap Pam Denny CRL pdennyus ibm

IBM Maximo Roadmap Pam Denny, CRL pdenny@us. ibm. com Maximo Offering Manager Nov 2019 1

IBM Disclaimer IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 2

Maximo: Investments and Innovation Modernization Mobile Asset Performance IBM Watson Io. T / ©

Maximo Portfolio Maximo Industry Solutions Oil & Gas Nuclear Life Sciences Utilities Oil & Gas Aviation ACM Spatial Anywhere HS&E Calibration Linear Archiving Maximo Assist Civil Infrastructure Add-on Solutions Scheduler Plus Service Provider ERP Adapters Augmented Collaboration Maximo Health Integrations Watson Io. T Weather Platform IBM Watson Io. T / © 2019 IBM Corporation Cognos Analytics Control Desk Worker Insights Inventory Optimization Maximo Monitor Maximo Predict 4

Modernized Maximo Work Centers User-driven design Streamlined actions and display Connected, responsive mobile display 12 Work Centers focusing on Asset, Inventory and Work management IBM Watson Io. T / © 2019 IBM Corporation 5

Modernized Work Centers Perform Inspection § Quickly input inspection results via predefined forms § Ability to “group” inspection results and report them together (routes and work orders) § Define custom actions based on an Inspection Result § Voice Guided Inspections using Watson Assistant http: //bit. ly/33 LJ 7 yc 6

Modernized Work Centers Work Technician § View detailed work information § Report downtime and failures § Report actuals ( labor and materials) § Create follow-up work § QR Code and Bar Code scanning § Map view of work orders 7

Modernized Work Centers Manage Inventory Newest Work Center § Manage your item catalog § Perform inventory reservations § Issue items § Return issued items § Issue, transfer or delete reservation batches § View inventory in storerooms https: //ibm. co/2 p 7 m 2 a. G 8

Maximo Anywhere Connected and disconnected apps IBM Watson Io. T / © 2019 IBM Corporation next-generation mobile application platform. connected and dis-connected mode. captures critical data as work is being performed. data synchronized in Work Technician: Sample displays real time in connected mode . single vendor product . integrates capabilities from Maximo Asset Management’s solutions capitalize on existing Maximo features and technology. configurable queries for unique user and business needs. Maximo Anywhere administration application. customize user interface for business, regulatory or unique client/site requirements. device serviceability modernized user interface. split pane provides quick access to detailed information for streamlined selection of work orders. mobile users can quickly view, interact with and enter critical Maximo information. enables efficient work maintenance operations, along with inventory and asset management. Work Technician. Work Supervision. Inspection. Self Service Requestor. Asset Audit. Asset Data Manager. Physical Count. Issues and Returns. Transfers and Receiving. Incident Reporter (Oil and Gas, HSE), Work Execution (Aviation) and Operator Rounds (Nuclear) . on-premise installations. Saa. S offering. does not require Anywhere users to also have Maximo Asset Management licenses. leverage device-specific capabilities including voice-to-text and device cameras. Bar code, RFID and QR code capabilities. capture real signatures for auditing/tracking purposes. view/add attachments providing critical information on work. push notifications alert mobile workers to new, critical work. installation videos. Watson Io. T Academy skilled badge Anywhere customization course. Hybrid mobile applications. REST API architectures. responsive information via wiki pages, blogs, social media and communities. customization documentation. 19 different languages . Support for i. Os, Android, and Windows . rapid deployment via download-able applications on Apple store and Google play store . hybrid mobile applications . three unique mapping options: Map Service, Map Files, Maximo Spatial. rich set of mapping features provide mobile workers the ability to find their work order locations. . advanced mapping features, including GIS feature display. works in tandem with the Maximo Scheduler product to provide streamlined field-work force management. View/efficiently complete optimized service routes and assigned work

Maximo Anywhere Connected and disconnected apps next-generation mobile application platform. connected and dis-connected mode. captures critical data as work is being performed. data synchronized in Work Technician: Sample displays real time in connected mode . single vendor product . integrates capabilities from Maximo Asset Management’s solutions capitalize on existing Maximo features and technology. configurable queries for unique user and business needs. Maximo Anywhere administration application. customize user interface for business, regulatory or unique client/site requirements. device serviceability modernized user interface. split pane provides quick access to detailed information for streamlined selection of work orders. mobile users can quickly view, interact with and enter critical Maximo information. enables efficient work maintenance operations, along with inventory and asset management. Work Technician. Work Supervision. Inspection. Self Service Requestor. Asset Audit. Asset Data Manager. Physical Count. Issues and Returns. Transfers and Receiving. Incident Reporter (Oil and Gas, HSE), Work Execution (Aviation) and Operator Rounds (Nuclear) . on-premise installations. Saa. S offering. does not require Anywhere users to also have Maximo Asset Management licenses. leverage device-specific capabilities including voice-to-text and device cameras. Bar code, RFID and QR code capabilities. capture real signatures for auditing/tracking purposes. view/add attachments providing critical information on work. push notifications alert mobile workers to new, critical work. installation videos. Watson Io. T Academy skilled badge Anywhere customization course. Hybrid mobile applications. REST API architectures. responsive information via wiki pages, blogs, social media and communities. customization documentation. 19 different languages . Support for i. Os, Android, and Windows . rapid deployment via download-able applications on Apple store and Google play store . hybrid mobile applications . three unique mapping options: Map Service, Map Files, Maximo Spatial. rich set of mapping features provide mobile workers the ability to find their work order locations. . advanced mapping features, including GIS feature display. works in tandem with the Maximo Scheduler product to provide streamlined field-work force management. View/efficiently complete optimized service routes and assigned work Streamlines business processes Enhances data quality Enables immediate business decisions IBM Watson Io. T / © 2019 IBM Corporation

Maximo Anywhere Strategic Direction Utilizing agile development processes, introduce new Anywhere release featuring Increased usage of Maximo features Simplification Retain Client Investment Removal of Middleware components Streamlined architecture Growth IBM Watson Io. T / © 2019 IBM Corporation

Maximo Anywhere 7. 6. 4 Simplification Architecture § Ease of install § Ease of build § Ease of deployment Serviceability § Direct access to device § Single support team This is so good to hear you are doing this! This will make troubleshooting much easier! Maximo Anywhere Client Ease of use § Single Maximo authentication § Single Administration application IBM Watson Io. T / © 2019 IBM Corporation 13

Maximo Anywhere 7. 6. 4 Retain Client Investment Seamless Upgrade § Delivered applications and features § Client Configurations § Client Customizations Excellent Direction! Maximo Anywhere Client End Users § No Visible Differences § No additional training IBM Watson Io. T / © 2019 IBM Corporation 14

Maximo Anywhere 7. 6. 4 Growth Platform Support § Maximo platform consistency § Web. Sphere 9 § Sql Server Maximize Value-Add § Ease of creating new apps § Ease of scaling via reduce middleware administration, maintenance IBM Watson Io. T / © 2019 IBM Corporation We think this change will be a big step forward towards winning more Maximo Anywhere business! Maximo Anywhere Business Partner 15

Maximo Anywhere Devices Apple Phones and Tablets Android Phones and Tablets Windows 8. 1

Device Importance Samsung Galaxy Tab Active Pro Thin & Light, Rugged 1 Meter drop

AI and AR Workforce Assistant Solutions AI and AR Integrations Hands-free conversation Watson Assistant Io. T and wearables for improved worker safety 18

Maximo Assist AI for your workforce Collaborative learning cycle § Ask for assistance § Related documents displayed from configured sources Image § Retrain model IBM Watson Io. T / © 2019 IBM Corporation 19

Augmented Reality (AR) for field technicians Maximo Augmented Collaboration Seek Advice Remote Expert Assistance Launch from Maximo Collaborate Connect with expert Guide Fix & Learn Get guidance Fix and Learn A remotely located expert or a peer can instruct a field technician on how to fix a problem, using a variety of AR-tags to communicate via an AR-enabled visual session, integrated with Maximo. IBM Watson Io. T / © 2019 IBM Corporation 20

Maximo: Investments and Innovation Modernization Mobile IBM Watson Io. T / © 2019 IBM

Journey to Predictive Improve uptime and reduce maintenance costs 22

Journey to Predictive Improve uptime and reduce maintenance costs Predict Health Monitor Manage Understand manage maintenance Visualize and identify anomalies Evaluate health Use data to predict failures 23

Maximo Portfolio Maximo Industry Solutions Oil & Gas Nuclear Life Sciences Utilities Oil & Gas Aviation ACM Spatial Anywhere HS&E Calibration Linear Archiving Maximo Assist Civil Infrastructure Add-on Solutions Scheduler Plus Service Provider ERP Adapters Augmented Collaboration Maximo Health Integrations Watson Io. T Weather Platform IBM Watson Io. T / © 2019 IBM Corporation Cognos Analytics Control Desk Worker Insights Inventory Optimization Maximo Monitor Maximo Predict 24

Asset Performance (APM ) Reduces downtime and maintenance costs with asset health metrics and predictive insights Monitor Use sensor and SCADA data alongside machine learning to create custom models. Associate data points, assets, and hierarchies and visualize data over time. Health (MAHI) Provides asset health assessments using asset records, sensor data, and other external data to inform maintenance and replacement decisions Predicts asset health using statistical models and machine learning. Includes failure date/probability, key drivers, degradation curves, and anomaly detection 25

Maximo Roadmap 26

Maximo Roadmap H 1 2019 H 2 2019 H 1 2020 H 2 2020 Maximo EAM Maximo 7. 6. 1. 1 Industry Solutions and Add-ons Maximo 7. 6. 1. x Aviation 7. 6. 8 Scheduler/Plus 7. 6. 7. 3 Spatial 7. 6. 0. 5 Nuclear 7. 6. x Mobility Anywhere 7. 6. 3. 1 Maximo APM IBM Watson Io. T / © 2019 IBM Corporation Health 7. 6. 1 Predict Assist 7. 6. x Monitor E&U Vegetation Management Scheduler, Plus, Spatial Anywhere 7. 6. 4 Assist, MAC 7. 6. x Health 7. 6. x Predict Maximo for Civil Infrastructure Anywhere 7. 6. 4. x Health 7. 6. x Predict 27

Maximo Next - 7. 6. 1. x Planned 3 Q 2020 Currency Updates • Sql. Server 2017, Oracle 19 c, DB 2 11. 1. 4. 4 • Windows Server 2019, RHEL 8, Ubuntu 18. 04 LTS, AIX 7. 2, Web. Sphere 9. 0. 5 • Firefox 68 LTS, Safari 12 • Java 2 Security support, JDK 11 Push Notifications • Used by Anywhere, Mobile Assist • Available in for core • Anticipated Support: • IBM Push Notification Service • Google Firebase Cloud Messaging • Apple Push Notification Service BIM Enhancements • Support for latest FORGE viewer Overall Work Center enhancements • Full utilization of automation scripts: Maximo business objects, attributes, conditions, and actions. • Performance improvements • Enhanced product tour gives the ability to stop or start the tour at any time. Work Management • Add crews to work order assignments. • Enhanced downtime reporting • Inspection visibility • Additional signature options Inventory Management • Inventory balance reconciliation • Bar code scanning Service request configuration for guest users 28

After successful events in the US, Europe and Australia in 2019, the IBM Io. T Exchange will hit the road again in 2020 with the latest AI and Io. T innovations. Experience the event that brings IBM, Watson Io. T™ clients, and Business Partners together to solve some of Io. T's most critical challenges. It will start in Orlando, Florida on March 17 -19, 2020. Stay tuned for global cites and dates coming soon. In the meantime, you can get started here. Sign up for exclusive access to early registration, early bird pricing and call for speakers. Sign up for exclusive access 29

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Maximo: Investments and Innovation Modernization Mobile Pam Denny, CRL pdenny@us. ibm. com Maximo Offering

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Maximo Asset Management 7. 6. x Feature Packs 7. 6. 0. 1 – Inventory Reports / minimize downtime when you upgrade (updatedblitepreprocessor and updatedblite) 7. 6. 0. 2 –reconcile purchase order and invoice costs, Federated MBO 7. 6. 0. 3 – SAML Support, Asset Depreciation Schedules 7. 6. 0. 4 – JSON Mapping , Remove Direct Printing Applet 7. 6. 0. 5 –Work Center Introduction (Supervisor, Technician, Business Analyst), Object Structure Authorization 7. 6. 0. 6 – SR Work Center, BA Data Set Designer, BIM Applications, License usage Monitor, Workflow Applet Removal 7. 6. 0. 7 – reset passwords without restarting the server. 7. 6. 0. 8 –Time Zone app, Budget Monitoring app, WC Authorization, WC Landing Page, Inspections 7. 6. 0. 9 – Work Center Enhancement 7. 6. 1 – Inspection Form WC, Cognos 11, New Skin, WAS Liberty Support, Token Licensing 7. 6. 1. 1 – API Keys, Sync Message Tracking, WC Configuration (queries), Dynamic JP, Inventory / Admin WC IBM Watson Io. T / © 2019 IBM Corporation 33

IBM Maximo Asset Performance Management Maximo APM – Health How it Works 1 Find which assets require attention IBM Watson Io. T / © 2019 IBM Corporation 2 3 Investigate problems with your assets Take action or plan for replacement

Monitor provides a customizable dashboard for your operations and systems Pre-built widgets, analytics, and

IBM Maximo APM – Health IBM Maximo APM - Asset Health Insights Solution – – Consolidated global view of assets Health Visibility and Analysis Condition based actions Replacement Planning Capabilities – – – – Dashboard with cards, map view, spreadsheet view Fleet-wide view and health drilldown Health based notifications and actions Flexible health scoring by asset type or groups Sensor data integration Job plan efficacy analysis Refurbish / replace prioritization Benefits – – Reduce fleetwide operational risk by focusing on the right assets Increase asset availability Reduce unnecessary preventive maintenance Reduce time to make capital replacement planning decisions IBM Watson Io. T / © 2018 IBM Corporation

IBM Maximo APM – Predict IBM Maximo APM - Predictive Maintenance Insights Solution – – Build asset failure models Predict failures Determine factors that contribute to failure Score models with current sensor data Capabilities – – Templates provided to build 5 common predictive models Score predictive models using Watson ML View pre-built visualizations for the 5 common models Use model scores to asses asset health with Maximo Monitor Benefits – – – Reduced failures Reduced maintenance costs Improved asset utilization Extended life of asset Increased production output IBM Watson Io. T / © 2018 IBM Corporation

Maximo APM – Predict How it Works 1 2 Define asset groups for modeling Develop and train models 5 templates included with PMI 1. Failure Probability Prediction 2. Failure Contribution Breakdown 3. Predicted Failure Date 4. Anomaly Detection 5. Failure Probability Curve 3 Register the model 4 Schedule/score the model 5 View results of models on “card” in dashboard IBM Watson Io. T / © 2019 IBM Corporation

Io. T and wearables for improved worker safety Worker Insights Wearables Sensors & Dashboard, Monitoring Worker Mobile App Worker Insights Io. T Platform Maximo HSE Integration Supervisor Mobile App IBM Watson Io. T / © 2019 IBM Corporation 39