IBM Intelligent Infrastructure Solutions IBM Asset Management Solutions

IBM Intelligent Infrastructure Solutions IBM Asset Management Solutions Product Direction and Roadmap Maximo User Group Meeting TRIRIGA maximo 19 & 20 November, 2012 in Johannesburg © 2012 IBM Corporation

IBM Intelligent Infrastructure Solutions Agenda Maximo User Groups The Evolution of EAM The Maximo

Maximo User Groups Around the Globe IBM Pulse International User Group Meeting Industry Focused User Groups • Airport Maximo User Group • Education Maximo User Group • Facility Management Maximo User Group • Global Maximo Oil/Gas User Group • IBM Maximo Marine & Offshore User Group • Life Sciences Maximo User Group • Maximo Calibration Special Interest Group • Maximo for Service Provider User Group • Maximo ITSM User Group • Maximo Manufacturing Users Group • Maximo Rail Summit • Maximo Transportation User Group • Maximo Supply Chain User Group • Maximo Utility Working Group Asia Pacific • Australian IBM Maximo User Group (in 5 locations) • Hong Kong and Macau Maximo User Group • Maximo User Group of Singapore • New Zealand IBM Maximo User Group Americas • Chicago Area Maximo User Group • DC Maximo User Group, • Florida Maximo Users Group • Greater Atlanta Maximo Users Group • Indianapolis Maximo User Group • Las Vegas Maximo User Group • Mountain West Maximo User Group • North. East Working Maximo Users Group • Northern California MAXIMO User Group • Pacific Northwest MAXIMO Users • Quebec Tivoli User Group – Groupe Francophone des Utilisateurs Maximo (GFUM) • Rocky Mountain Maximo User Group • Southern California Maximo Users Group • Southern Ontario Maximo User Group • Southwest Region Maximo User • Western Canada Maximo User Group Europe, Middle East and Africa • Maximo UAE User Group • Maximo User Group - UK & Ireland • Maximo User Group Pakistan • Tivoli Users Estonia (TUE)

IBM Intelligent Infrastructure Solutions The Evolution of EAM 1970’s In the 1970’s • Emergence of mainframe solutions • Computerized Maintenance Management Systems (CMMS) created with consultants In the 1980’s • Emergence of desktop systems • Continued use of CMMS systems, with consulting companies reselling custom systems © 2012 IBM Corporation

IBM Intelligent Infrastructure Solutions The Evolution of EAM 1990’s In the 1990’s • Client server replace mainframe and desktop, combining both on a LAN • Enterprise Asset Management (EAM) extends CMMS as a “COTS” In the early 2000’s • Internet Architecture – Java and . NET – with industry specific solutions • “All In One” Systems from ERP companies © 2012 IBM Corporation

IBM Intelligent Infrastructure Solutions The Evolution of EAM § Industry Frameworks • Leveraging industry solutions from many parts of the business § Incorporating integration, optimization and analytics • To broaden the solution and achieve greater value § Interconnected, Instrumented and Intelligent Systems • For transforming the enterprise by leveraging smarter infrastructure © 2012 IBM Corporation

IBM Intelligent Infrastructure Solutions Maximo Product Roadmap © 2012 IBM Corporation

Please note: § IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. § The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. 10 IBM Confidential © 2012 IBM Corporation

IBM is helping organizations embrace bold strategies to Rethink IT, and Reinvent Business services, processes, & relationships… Optimize with Cloud Speeding service delivery from 45 days to 20 minutes 11 Extend to Mobile Devices Increasing sales with new promotions from 15% to 75% Deploy Smarter Infrastructures Recognizing & repairing over 50% of issues before operations impact Protect & Manage Data Reducing the time it takes to backup critical data by 80% © 2012 IBM Corporation

Smarter infrastructure is pervasive, thanks to improvements in economics and technical feasibility Transportation Facilities Plant/Production IT Linear assets Bridges have built-in sensors to monitor stress and indicate potential failure. Smart buildings use building automation systems to optimize comfort, safety and energy consumption. 12 Locomotives and most ‘rolling stock’ have on-board computer systems using telematics for real-time diagnostics. © 2012 IBM Corporation

Maximo Development Objectives Development Principles: Customer Value – Enhance Maximo best-in-class capabilities and solutions – Drive innovation with input from customer groups, advisory councils and business partners – Continue to produce High Quality products; leverage customer input during every step of the development cycle – Protect customer investment; upgrades to future Maximo versions – Commit to Open Standards: J 2 EE, SOA • 13 Both IBM and non-IBM platform components IBM Confidential Development Focus – Continue to Enhance Version 7 core capabilities, architecture, platform and technology – Incremental Features and Valueadd capabilities to extend Version 7 – Expand deep Industry Solution functionality and new Growth areas such as: • Intelligent Buildings • Safety, Risk and Compliance • Facilities Management/Space Planning – Leverage IBM products and technology © 2012 IBM Corporation

Purchasing Contract Management Configuration/ Workflow Reporting / Cognos Integration Framework SAP Adaptor Oracle Adaptor MS-Project Adaptor Email Integration BIM Integration Primavera Adaptor Linear Assets Calibration Manager Service Provider Spatial Health, Safety Environment Scheduler Real Time Asset Locator Asset Configuration Manager Everyplace Maximo Mobile Configuration / Reporting / Integration TREES Projects Operations Facilities Real Estate Tririga SMARTER Buildings Solutions Tririga Energy Optimization Smart Cloud Control Desk (IT Service Mgmt) Allied Solutions ITSM Add-On Modules Materials Management Service Management Maximo Optional Modules Oil & Gas Nuclear Government Life Sciences Transportation Utilities Asset Management Work Management Maximo Mobility Maximo Integration Maximo Asset Management Maximo Industry Solutions IBM Asset Management Solution Portfolio SMART for Maximo ISM Downloads Filenet Integration 14 © 2012 IBM Corporation

Maximo Asset Management Release Deliverables & High-level Themes Maximo 7. 1 Maximo 7. 5. x Maximo 7. x Maximo tbd 2012 2013 2014 § Supply Chain Management § Real Estate & Facilities Management § Health, Safety & Environment Manager § Advanced Scheduling – Assigning, Dispatching, Routing § Scheduling – Optimization and automation § APM – Predictive Maintenance § Mobile Applications – New platform technology – Work Mgmt. § Mobile – Additional Applications – Industry Solutions GA May 2008 § Enhanced Asset Management – Linear Assets – Nested Job Plans – Flow Control § Industry Solutions § Administration – Migration Manager – Dynamic User Interface – Enhanced Integration GA April 2011 § Industry Solution & Add-on updates § Field Workforce § Configuration & Management Administration – Field technicians – Automation – Public Maps Scripting – Service – Application Data Locations Export/Import – Enhanced § Industry Solutions Migration – Nuclear Manager – Utilities – Service Provider § Analytics – SPSS – i. Log – Cognos § Industry Solutions – ACM – Transportation – Oil & Gas/HS&E §Enhanced Financial Capabilities – Budgeting – Depreciation – Cost Distribution – Manifesting & Logistics The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. . 15 IBM Confidential © 2012 IBM Corporation

2012 Asset Management Product Roadmap In-process 2012 Focus: • Address high-value customer requirements across multiple industries and markets with delivery of new solution for advanced Scheduling, Dispatch & Routing of work • Enhance existing Maximo, TRIRIGA and ISM solutions • Continued maintenance for multiple releases, delivering Fix-packs for R 6. 2. x, 7. 1. x and 7. 5. x Maximo Adapter for SAP Fix-pack 7. 5. 0. 1 TRIRIGA 10. 2 - Additional Languages Maximo Fix-pack 7. 5. 0. 2 Maximo Fix-pack 7. 1. 1. 12 Advanced Scheduling Maximo Scheduler 7. 5. 1. 0 - Schedule Compliance - Graphical Labor Assignments - Dispatching - Additional Resources - WO Actions H 1 2012 Smart Cloud Control Desk 7. 5 IT Asset Mgmt Key Fix-Packs 7. x. 0. 0 Releases New Products Planned Releases Service Mgmt Change Mgmt Maximo Fix-pack 7. 5. 0. 4 Fix-pack 7. 5. 0. 3 - Features: - Crews - Public Map API - Service Addresses Maximo Industry Solutions and Add-On’s 7. 5. x. 0 TRIRIGA 10. 3 - Reservation Mgmt - Sustainability enhancements - Building System Integrations H 2 2012 TRIRIGA Energy Optimization Rebranding Maximo Fix-pack 7. 1. 1. 11 Maximo Service Provider Fix-pack 7. 5. 1. 1 Maximo for Utilities Fix-pack 7. 5. 0. 1 Maximo for Spatial Fix-pack 7. 5. 0. 1 Maximo Scheduler 7. 5. x. 0 - Schedule and Route Optimization H 1 2013 Maximo Nuclear 7. 5. 1. 0 • LCO Tracking • Duty Stations Maximo-TRIRIGA Integration • Space & Move Mgmt • ISM download Maximo Fix-pack 6. 2. 9 Smart Cloud Control Desk 7. 5. x Maximo Mobile 7. 5. 1. 0 • Android support Maximo Oil & Gas/HS&E 7. 5. 1. 0 • Permit to Work • Audit and Surveys The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or 16 IBM Confidential © 2012 IBM Corporation functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .

2013 Product Roadmap 2013 Focus: • Optimization, Mobile Applications and Analytics • Address high-value customer requirements across multiple industries • Continued maintenance for multiple releases, delivering Fix-packs for 7. 1. x and 7. 5. x Maximo-TRIRIGA 10. 4 • Implementation accelerators Maximo ACM/Transportation 7. 5. 1. 0 • Aviation/Spec 2000 • Flight Log Book • Progressive Inspections • Localization enhancements Maximo Mobile 7. 5. 1. 0 • Android support • RFID Management • ISM download & operating analytics • Event filtering & correlation and root cause analysis • Operations dashboard • Work request generation Maximo Industry Solutions and Add-On’s 7. 5. x. 0 Maximo Oil & Gas/HS&E 7. 5. 1. 0 • Permit to Work • Audit and Surveys Key Fix-Packs 7. x. 0. 0 Releases • CAD integrator support for Revit Next Generation Mobile • • Mobile platform Multiple Device Support Connected/Disconnected Application Designer Fix-pack 7. 5. 0. 4 H 1 2013 Smart Cloud Control Desk 7. 5. 1 browser support • Real-time energy Integration • Capital Project • Expand DB and TRIRIGA Energy Optimization H 2 2013 Maximo Fix-pack 7. 1. 1. 12 Fix-pack 7. 5. 0. 5 Maximo 7. x Analytics • Multi Tenancy • • support DCIM (partner product) • SCCD and Asset integration • SCCD and Process integration Maximo Scheduler 7. 5. 2. 0 - Automated Schedule Optimization - Automated Route • • • Updated Platforms UX improvements KPI/Reporting SPSS i. Log Cognos Crews Service Addresses Map Control Maximo Fix-pack 7. 1. 1. 13 Optimization New Products Planned Releases The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or 17 IBM Confidential © 2012 IBM Corporation functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .