IBM Center Of Excellence Centre of Excellence Consulting
IBM Center Of Excellence Centre of Excellence Consulting Application Development Gramener - IBM BPM & Integration COE We provide end-to-end IT Consulting and Application Services, with a special focus on niche technologies, through an onshore-offshore global delivery model. Confidential : Restricted Circulation
IBM Center Of Excellence Gramener IT Services – IBM BPM Capability Global Delivery Framework Copyright © 2014. All rights reserved. Confidential : Restricted Circulation 2
IBM Center Of Excellence BPM : Highlights • • Proven BPM Delivery capabilities with 10+ Customers & 25+ Implementations. • • • Dedicated BPM Co. E focused on improving competencies, building IPs and improving client experience. 100+ people strong organization of Project Managers, Architects, Tech Leads and Developers with 50+ other resources providing application support to different customers and operating teams. Strong partnerships with BPM vendor – IBM, GBM. Strong portfolio of IPs in form of vertical solutions, products, frameworks and utilities. Industries Financial Services • • • Banking & Fin Services Insurance Capital Markets Service Based Healthcare • • • Pharmacy Benefits Mgmt Pharmaceutical companies Payers & Providers • • • Telecommunications Retail Others Hallmark of Gramener’s BPM Excellence People Process • Pioneers in Global BPM • Best in class process engineering • Rich of BPM Consultant across organization Copyright © 2017. All rights reserved. Domain Knowledge • Rich Understanding of processes as reflected in our domain SEPs Confidential : Restricted Circulation Technology • 15+ years of IT Experience across varied Technologies • Multiple technology Co. Es 3
IBM Center Of Excellence BPM : Offering Overview • BPM vision, Business case, Enterprise architecture & roadmap creation BPM Architecture & Strategy Process Consulting BPM Implementation & program management BPM Fast Track • Reference architecture, standards and frameworks development • BPM Governance and Co. E framework • Process mapping, KPI measurement, benchmarking, gap-analysis, reengineering, process optimization and continuous improvement • End to end BPM implementation on select platforms (IBM) , using reengineering led Agile methodology • Process modeling and architecture, service design, application integration, platform upgrade, migration and production support • QA, Test automation, Application maintenance • provides a structured approach for rapid adoption of BPM within the enterprise through quick win pilot of a key process to demonstrate the promise of BPM Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 4
IBM Center Of Excellence BPM Strengths : Leveraging our experience • Pioneers in Global BPM, Over 200 processes • More than 50+ employees in BPM/Integration. • Leveraging our Best in class Lean and BPMN Processes for operational excellence • Rich pool of BPM Consultant across ITO • Effective and efficient processes tied to business Outcomes • Strong people, project & program management capabilities • Ready to deploy onsite and offshore BPM resources • 15+ years of IT Experience across varied Technologies • • Strong BPM Practice Process Domain Knowledge People Technology • Rich Understanding of domain and processes • Well versed with client’s processes and standards • Strong Integration, Industry model practices • Rich repository of processes, benchmarks, best practices and KPIs • Dedicated Technology Co. Es Copyright © 2017. All rights reserved. Confidential : Restricted Circulation Proven Competency in leading BPM platforms 5
IBM Center Of Excellence Reference Framework for BPM Programs 1 Identify 2 Demonstrate 3 Establish BPM Program BPM Potential BPM Opportunity 4 Scale BPM Adoption across LOB/ Enterprise Establish BPM Co. E Link Strategy to Execution Expand BPM to new Processes As-Is Process Assessment Identify Business Improvement Opportunities Define Target Operating Model BPM Technology Evaluation BPM Education Establish BPM Implementation Methodology Deliver 1 st BPM Success with high ROI Project Primary Offerings Business outcome based methodology for creating Transformational Business Impact BPM Visioning & Roadmap Copyright © 2017. All rights reserved. BPM Fast Track BPM Showcase Po. C BPM Solution Development Confidential : Restricted Circulation BPM Co. E Design, Execution Continuous Improvement Support 6
IBM Center Of Excellence BPM – End-to-End BPM We combine Domain expertise, process science and technology experience to deliver agile and efficient processes Reengineer Processes Automate & Integrate Analyze & Improve • Measure, Benchmark and Optimize Processes • Process automation using BPM platform • Measure and monitor process KPIs • System gap analysis • Integrate legacy applications, data and document stores • Reporting & Analysis • Implementation & change management • Human and document centric flows • What-if scenarios & predictive modeling Business Outcomes • Measured & defined ROI • Reduced cycle times • Enhanced user experience • Increased Mgmt. visibility • Optimized Processes • Reduced costs Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 7
IBM Center Of Excellence BPM Value Proposition Improving Quality and Efficiency of client’s BPM initiatives st n& vatio on Inno entati rim Expe § Advanced topics in BPM § Monitor industry trends and Research § POCs and prototypes on emerging BPM concepts s Be tice ac pr D Co evel mp op et ing en cy BPM Partnerships & Co-creation Acce deve lerating lopm ent § Develop BPM best practices § Process engineering methodologies § BPM testing framework § Quality team frameworks § Build depth & breath § Map technology landscape and ecosystem § Create capability/competency map and development plan § Enable work-force – training & development § Enable knowledge sharing § Build reusable components, toolkits and libraries § Pro-active pilots and Po. Cs to enable future projects § Repository of patterns and reusable process snippets § Partner with customers , technology, domain experts § Co-create industry frameworks, solutions, accelerators customized for industry & core businesses Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 8
Success Stories IBM Center Of Excellence WPS To BPM Migration - Leading Retail Store Going In Situation • Lack of scalability and flexibility for today’s Business Models. • Performance issues with the existing legacy technology. • Dying skill sets and lack of support for the platform. • Lack of skilled resources on the Legacy Technology for production enhancements. Benefits • Significant improvement efficiency, productivity, business flexibility. • Errors and omissions reduced. • • Technology simplification, application modernization as a result of reusing legacy assets rather than replacement. Capturing real time consumer feedback and unifying businesses with customers. • Impressive ability to accommodate very tight turn-around times. • Excellence in customer service and increased productivity. Engagement / Project Highlights • We proposed IBM BPM v 8. 5. 6 based solution to meet this requirement. • We provided architectural advisory to resolve the current challenges and enhance the business model. • IBM Web Sphere ESB SCA services implemented and integrated with BPEL. • Design the generic common component and exception handler with notification services for capturing business data. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 9
Success Stories IBM Center Of Excellence Fortune 100 Bank | Account Closure Going In Situation • Bank would like to automate account closure process by creating business process flow. • Statistics and critical measures are all manual leading to errors and re-work. Benefits • Account closure process will reduce time to the Bank and Customer's. • Common data management component will allow for bank user's to handle all data in one place and retrieve records in secure way. Engagement / Project Highlights • We integrated existing legacy middle-ware with IBM BPM. • We introduce a separate MCA UI Layer to handle the complex/rich UI requirements. • Designed & Implemented customer initiate account closure and bank level closure for AML/Sanction/Fraud. • Designed & Implemented common data management model to handle generic data across all Barclay's project. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 10
Success Stories IBM Center Of Excellence Insurance - System of Engagement (So. E) Going In Situation • Performance issues with the customized bpm portal dashboard while working with tasks. • Core business processes Underwriter Process, Multi gateway process, Claim process tracking are manual / semiautomated. • Long development cycles and heavy IT dependency on operational improvement. Benefits • Built in workflow automation capabilities to route the work on Hierarchies. • Next List option to route work based on business rules. • Supervisor Dashboard to identify workload/metrics. • Enrich the UI screens to take business action’s in customized BPM portal. Engagement / Project Highlights • Claims, an insurance process which deals with payment of different policy limits. Insurance claims handlers are responsible for the investigation of incidents and the payment of claims. • Solution involves automation of Under writer process, claims set-up, generic inquiries like Loss Run, Vendor Set-up & Management. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 11
Success Stories IBM Center Of Excellence Customer Care – Agent Workforce System(AWS) Going In Situation • Existing solution had to be modified to incorporate Avaya based request routing. • The existing application was built in BMP 8. 0. 1 with APEX UI toolkit and the new module has to be designed to plug into the existing application with ease. • Integration framework was non existent in the working application a Web Service and REST based integration framework was required. Benefits • The solution was designed and built to seamlessly integrate into the existing application, leveraging the investment on the current application and its infrastructure. • The new module was designed to comply to the existing performance benchmarks and new SLAs. • A Service Integration Framework was designed and implemented with best practices and features of ESBs incorporated into it. • An audit framework was also build with features for application admin to resolve failure scenarios using AWS application screens. • APEX UI toolkit was leveraged to provide uniform look and feel and to increase productivity of the development cycle. Engagement / Project Highlights • The project was carried out in the client premisis in Bangalore. • The project was executed using the Agile methodology with JIRA tool. • Collaboration between key stake holders located in IRM USA and the development team in IRM India was effeciently executed. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 12
Success Stories IBM Center Of Excellence Correspondence Management System Going In Situation Client was in need of a Correspondence Management System which can track all the incoming and outgoing Correspondence of an organization and make them available to all application users according to their roles and access. Benefits • Effective transformation to less paper office environment • Better communication and coordination among the departmental officials • Reduced physical storage and materials costs • Adherence with regulatory compliances • Enhanced transparency with better monitoring and control • Archival of files in a secured and centralized repository Engagement / Project Highlights • Manage the huge amount of correspondences electronically. • Define and manage organizational structure, users and user rights • Monitor and control work processes on the ecorrespondence system • Task management module to manage task with its workflow • Provide advanced search capabilities through the system. • IBM BPM 8. 5. 6 Advance, Oracle 11 g, IBM Filenet P 8, IIB 9, IBM MQ Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 13
Success Stories IBM Center Of Excellence Leading Bank in Middle-East Going In Situation The client would like to develop a workflow application for their customers to create e-Account/Digital Account. Benefits • The digital account will allow paperless on-boarding to the Bank. • The new digital account will create different experience for new to bank customers allowing quick hassle free on-boarding and high conversion rate. Engagement / Project Highlights • We proposed IBM BPM based solution to meet this requirement. • We proposed a separate UI Framework to handle the complex UI requirements. • Architecture was designed for both external as well internal users. • We proposed a physical architecture with IHS cluster and WAS Cluster, to improve performance and handle requests in secure way. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 14
Success Stories IBM Center Of Excellence Leading Life Sciences Company Going In Situation • Client offers Gene. Dose, a system to produce anticipated drugs effects report based on Gene. Exchange. • Gene. Dose required a system to manage the services that processed the gene sequences and generated reports. Engagement / Project Highlights Benefits The key benefit of the solution was it’s cost effectiveness without any compromise to quality of the solution. This was achieved by 2 factors: • Leveraging the Cloud technology to the maximum and • The BPM solution was hosted on the IBM BPM Cloud. • The input gene sequence file and the output Gene. Dose reports were placed on the Amazon S 3. • The Gene Sequence processing services were hosted on AWS(Amazon cloud). • The application logging infrastructure was hosted on Logentries Data. Hub, a cloud-based service for log management. • A complete Off-shore development model. • We introduced the BPM practice and helped the client adopt BPM by setting up an BPM Co. E. • We proposed an IBM BPM implementation to orchestrate the reports processing services. • The implementation consisted of Toolkits, Services, Dashboards among other technologies. IBM BPM Process Application Amazon S 3 Copyright © 2017. All rights reserved. AWS Confidential : Restricted Circulation Data. Hub 15
Success Stories IBM Center Of Excellence Specialty Pharmacy Platform - BPM Going In Situation Benefits Specialty Pharmacy business has set • Reusability of multiple legacy systems. Easy use of various systems through simple of business processes which in turn make use of various business systems to complete the business process. user interface. • High availability. Business users had to use more than one system, where each application has its own user experience, to complete the business process. Engagement / Project Highlights • This project was aimed at providing a single specialty pharmacy system replacing / reusing multiple legacy systems and provide a unified user experience to all business users and offer various other capabilities like managing, monitoring and governing usage of the business processes at various levels. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 16
Success Stories IBM Center Of Excellence Leading Bank In US – BPM Platform Going In Situation Benefits • The platform has to be designed to meet the various banking requirements. • The architecture provides a futuristic scope for multiple channels for client applications. • The solution was inline with the existing architecture to leverage existing assets. • The Bank. Fusion(BF) platform had to be integrated with IBM Websphere Process Server. • Decoupling of the services(systems and modules) which enables better maintainability • Ability to integrate the existing client application with minimal effort (with zero coding). • Client required a solution to architect and implement by a vendor with BI expertise. Engagement / Project Highlights • The BF platform with its unique work flow management capability was integrated to the Process Server work flow engine (Human Task Manager) with APIs. • There were two parts to the solution: Wrapping the HTM APIs and exposing them through BF platform for their client applications to access them. Creating work flows in HTM to handle all user storied for the various modules. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 17
Success Stories IBM Center Of Excellence Network Coverage Management Going In Situation • Address network coverage app modernization Improve increasing integration complexity. • Reduce operating costs. • Increase profits and ROI of existing routes/platforms. • Implement a “sustainable” solution so that IT can more easily adapt to future business requirements. Benefits • 60 percent improvement in management metrics related to network coverage automate process. • 0 percent error in contract-making. • 50 percent optimization at the Human Resources level as a result of an improvement in efficiency and productive task reallocation. Engagement / Project Highlights • We proposed IBM Lombardi v 7. 1 based solution to meet this requirement. • Environment setup and automate the build / deploy process. • Integrated with existing middleware services and SAP services. • Design the end to end process for network coverage process with sub services such as exception / logging / email toolkit. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 18
Success Stories IBM Center Of Excellence Service Level Automation – Admin Engagement Going In Situation • Each zone Idea employee should enter the detail in BPM. • Respective manager will verify and approve it. • Respective business area manager will get final report. Benefits • Built in workflow automation capabilities to route the work on Hierarchies. • Next List option to route work based on business rules. • Supervisor Dashboard to identify workload/metrics. • Real-time responses to customer requests. Engagement / Project Highlights • We introduced the BPM V 7. 5 environment setup in more than 5 systems. • We created http server for bpm golden topology. • We introduced maven / python scripts to automate build / deployment / heap dump analyzer Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 19
IBM Center Of Excellence Gramener IT Services – IBM Integration Capability Global Delivery Framework Copyright © 2014. All rights reserved. Confidential : Restricted Circulation 20
IBM Center Of Excellence Enterprise Application Integration: Highlights • Proven MB, MQ &IIB Delivery capabilities with 15+ Customers & over 40+ Implementations. • Maintain individual customer focus: Establish methodologies and resources; use the right technology and solution for the problem. • Ensure effectiveness across the enterprise: Establish shared repositories, reusable services, best practices. • Dedicated Integration Co. E focused on improving competencies, building accelerators and experienced in wide range of Industry standard message formats. • Major implementation s with leading banks , airways & telecom industries in GULF • STRATEGY AND GOVER NANCE COMPOSITE APP ENTERPRISE ARCHITECTURE SOA BUSINESS PROCESS ACUMEN CLOUD INTEGRA TION TEXT DATA INTEGRA TION SOLUTION DELIVERY Maintain flexibility: Remain agile to respond quickly to business and technology changes. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 21
IBM Center Of Excellence Enterprise Application Integration: Expertise Mobile Connectivity Browser Adapters Service modal Data transformation Data source (B 2 B) Security ESB Transport Interceptors Service locator Messaging Protocol binding BPEL REST Copyright © 2017. All rights reserved. server MQ series jms Confidential : Restricted Circulation 22
IBM Center Of Excellence Enterprise Application Integration: COE Domain experts EAI Architects EAI Consultants EAI Developers EAI Administrators Expertise Competency Gramener EAI Framework & Accelerators Service Offerings Copyright © 2017. All rights reserved. Confidential : Restricted Circulation Message Broker IIB MQ Data Power WSRR WESB Automation & migration Framework Inbound Accelerator Notification Accelerator Logging Framework Exception Handler File Transfer Accelerators Consulting services Managed Services Implementation Composite Integration 23
IBM Center Of Excellence Enterprise Application Integration: Offerings Our EAI team has a vast experience in integrating the heterogeneous applications for various enterprises. The following phases are best suited for EAI implementation • • Understanding the Business Requirements • Know the Current Infrastructure • Analyze and Specify the Integration Requirements • Recommend • • Copyright © 2017. All rights reserved. Plan & Architect Develop Test Deploy and Support Confidential : Restricted Circulation 24
IBM Center Of Excellence Enterprise Application Integration: Accelerators Gramener ’s in-house team has developed accelerators using IBM’s Web. Sphere Products for Implementation and/or Upgrade Engagements, which can be customized to the client’s need. Our solution accelerators are designed to help our customers meet the timelines by significantly reducing implementation effort. These accelerators are designed based on the knowledge gained by the industry experts from their past experiences. Accelerators Inbound Used as a wrapper to provide multiple protocol access and security solutions. Independent service that bridges different applications and services. Exception Handling Handles exception in message flows. Exception message, error code, timestamp and relevant data in XML format, makes this component as a protocol independent. Logging Configurable audit trail logged with meta data. Messages can be written to a file, logged in DB, Queue or can be sent via email. Email Mail Alerts, easily customizable. Auto retry when mail sending fails. Usage of such accelerators helps to minimize the implementation time by 20 -25 percent These accelerators can be plugged in independently or more than one can be combined. In an ideal scenario all the four will be invariably used in projects. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 25
IBM Center Of Excellence Enterprise Application Integration: Domain Expertise Snapshot Airlines We have worked with airline majors in the Middle East. The areas include building and setting integration platform, integration, mediation, auditing and monitoring Banking We have been working with major banks in Middle East. Projects entail integration of various front application like ATM, Net Banking, Utility Payments etc. , to the core banking systems like T-24 Server (backend application teminos), IBM AS/400 banking core system etc. , Telecom We have been working with major telecom companies across the Middle East and the Asia Pacific. The areas include integration of various front-end portal applications with backend, Arbour billing system, Call center application integration with Smart Trust's Mobile system using web services etc. Oil Industry We have been working with major oil companies in Middle East. The areas include building and setting integration platforms to collect real time data from various gathering centers, process the data and present the real time data to various client applications, that clients are currently using for research and reporting purposes. Retail We have been working with major retail company in Australia. The project initiative is aimed to increased profitable sales and expand loyal customer base. This project comprises of complete redesign of the current Order management Fulfillment, Warehouse Management systems and integrating these platform. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 26
Success Stories IBM Center Of Excellence Airways Integration Platform Going In Situation Benefits • Client looking for an IT Vendor with a strong integration background. • The architecture provides multiple channels for client applications to integrate with different services enabled by the integration platform. • Who would have the requisite expertise in assessing their need. • Decoupling of the services(systems and modules) which enables better maintainability • Ability to integrate new application with minimal effort (with zero coding). • Monitor the usage of different services at different levels like service , channel etc. • Provide long-term security and control, to let newly built and reengineered applications for more successful business processes. • Evaluate their current applications • Recommend a suitable integration platform. Engagement / Project Highlights • We proposed IBM WMB v 6. 1 based solution to meet this requirement. • WSRR was used to store all the required validation, transformation, service end point and governance information. • IBM Web Sphere Business Integration Adapter for EJB was used to integrate with existing IT applications. • Tivoli Omegamon was used to monitor health, usage, and performance of different components of the Solution. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 27
Success Stories IBM Center Of Excellence Integration of Banking Applications Going In Situation Benefits • Client looking for an IT Vendor with a strong integration background. • The architecture provides multiple channels for client applications to integrate with different services enabled by the integration platform. • Client plans to provide banking facility for its customers and partners. • Decoupling of the services(systems and modules) which enables better maintainability • Client has chosen IBM Websphere Middleware products for integrating the Core Banking System with various customer applications and partner applications. • Ability to integrate new application with minimal effort (with zero coding). • Fast and secured transformation of data between applications. High availability. Engagement / Project Highlights • We proposed IBM WMB v 6. 1, 7, 8 based solution to meet this requirement. • Integrated Core Systems – Phoenix/ Ethixs, T 24 Temenos and Finacle (Infosys) • CMS and PCS were implemented under Card System integration • ATM Integrations - HPS – ISO 8583, CMS – CSF (XML based) Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 28
Success Stories IBM Center Of Excellence Telecommunications Integration Platform Going In Situation • Client was looking to improve its performance by implementing an integration platform. • Client looking for an IT Vendor with a strong integration background. • A Vendor who has the requisite expertise in assessing their need. • Evaluate their current applications. • Recommend a suitable integration platform. Benefits • The architecture provides multiple channels for client applications to integrate with different services enabled by the integration platform. • The functionality built is easily pluggable without major code changes. • The Integrity of the transactions can be maintained. • Reduce time to market for new products/services and new channels. • Reduce time and cost of on-boarding new partners. Engagement / Project Highlights • • • For the Performance aspect WMB was used to guarantee that the performance for each service is <50 ms. For a rich process integration platform for enterprise services based on SOA, IBM had suggested WPS. IBM WMB is also exposed as web service and MQ for resellers for various services exposed which can be accessed by Client. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 29
Success Stories IBM Center Of Excellence TRANE Maintenance Platform Going In Situation • Client looking for an IT Vendor with a strong knowledge in a Suite of IIBM products dealing with asset management and client interactive dashboards • Who would have the requisite expertise in solving the ticketing issues and dashboard related problems in their system • Evaluate their current suite of products • Recommend a suitable solution for the issues faced and develop alternatives and maintain the system with maximum availability Engagement / Project Highlights Benefits • The modified aggregator code helped the data to be promptly extracted from the Warehouse and transform it with greater accuracy • Provide dashboards synchronization with the data and calculations • Monitor the system level requirements for scaling Memory and Disk Usage • Customized the ticketing solution based on the requirements using TCR and Cognos Reporting • Email generation and notification from Maximo, which had improper deliveries were resolved • We proposed and developed a new Java based Aggregator program to capture data from the Warehouse database and materialize it based on client's requirements. • All the IBM Mashup dashboards were revisited and revamped to map to the current requirements of client's needs and all queries to the database were optimized. • We proposed and implemented the IBM Netcool Omnibus GLF Probe read buffer size fixing Limitation by upgrading the Probe Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 30
Success Stories IBM Center Of Excellence Integration of Indian Banking Application Going In Situation Benefits • Client needs to provide banking facility for its customers and merchants(Bill desk, IRCTC). • The SOA architecture provides multiple channels for client applications to integrate with different services enabled by the integration platform. • Developing new services using legacy system had complication in adding new services(Time consumption, Tightly coupled) • Data confidentiality, integrity and High availability. • Service Re-use(NPCI integration, core banking services) which enables better maintainability • Ability to optimize performance, functionality, and cost Easier introduction of system and application upgrades. Engagement / Project Highlights • We proposed IBM IIB 9 based solution to meet this requirement. • Integrated Core Systems – TCS Ba. NCS • CMS and PCS were implemented under Card System integration • NPCI Integrations - ISO 8583 Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 31
Success Stories IBM Center Of Excellence Integration of Retail Applications Going In Situation Benefits • Client wanted to integrate SAP with legacy system and more than 40 external systems. • The architecture provides communicating with SAP using reusable adapter. For transformation, a single common flow was used to handle more than 40 external system and also integrate with different services enabled by the integration platform. • Looking to provide online retail facility for its customers worldwide. • Ability to integrate new application with minimal effort with common configurable flow. • Client has legacy systems and older version of SAP. They wanted to upgrade to newer version and add new services • Handles larger volume of requests at a time. • Faster transformation of data between applications. High availability. Engagement / Project Highlights • We proposed IIB v 9, Data. Power SPARC(File Transfer) based solution to meet this requirement. • Integrated Core Systems – SAP ECC, Salesforce, Ryder, Oracle Leasing and TSYS bank and other 40+ systems… • Various message transformations and message modeling were achieved by implementing Common Configurable Message Flow. • SAP Integrations - Implemented various SAP IDOC adapters , SAP RFC adapters. Copyright © 2017. All rights reserved. Confidential : Restricted Circulation 32
IBM Center Of Excellence Contact Us Gramener @ India Gramener @ USA New Jersey Mumbai Hyderabad Gramener @ Singapore California Downtown Core Bengaluru Coimbatore contact@gramenerit. com +91 99892 11613 Copyright © 2014. All rights reserved. Confidential : Restricted Circulation 33
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