IAQG Sanctioned Training Review Rick Downs September 14

IAQG Sanctioned Training Review Rick Downs September 14, 2010 Company Confidential 1

Background • In 2009 the IAQG OPMT recommended the development of an auditor training course to be sanctioned by the IAQG. The goals of this effort were: – Reduce variation in training by having the same training content and same training methodology for all training courses. – Improve auditor competency by improving the effectiveness of auditor training. – Improvement in the effectiveness of CB audits through the improvement of auditor competency. 2

Background • This initiative was approved by the IAQG Council as one of the key ICOP improvement initiatives. • With the release of the 2009 versions of 9100/9110/9120 it was also decided to use this sanctioned training as the sole training course for transition training for all CB auditors. • In October the OPMT determined the transition training course would replace the 9104/3 foundation course. 3

Background • Based on these decisions the OPMT chartered an SME (Subject Matter Expert) team to go forward and select a training developer. • Twenty one (21) training developers responded to an RFQ for the development of the sanctioned training. All proposals were reviewed and Plexus International was selected as the training developer. • After the contract between the IAQG and Plexus was finalized the SME team continued to provide technical guidance and review of the training development. 4

Course Content • The developed Aerospace Auditor Transition Training (AATT) course has two components: – Online Modules » These modules provide training on the technical content of the AQMS standards and related standards in an online environment » These modules are required to be completed before attending the class room training » There is a “test out” feature that allows trainees to bypass the online modules by demonstrating a solid understanding of the standards through an online exam. The modules are still available for use if a trainee tests out. » Online modules remain available for 1 year as an ongoing resource to the trainee. 5

Course Content • Instructor Led Course – For 9100 this four (4) day course provides three key elements of the AATT Course » Bridging of technical training from online modules to the class room » Application training of the technical content of the AQMS standards and process based auditing as defined in 9101 » Examination which is made up of a knowledge exam, an application exam, and an interview and review of the case study materials completed by the trainee – For 9110 there is an additional one day instructor led course. – For 9120 all training is online. 6

Train the Trainer • In addition to the auditor training courses a train the trainer course the Aviation, Space, and Defense Evaluator (ASDE) course was developed to ensure consistent delivery of the course by any training provider. – This five (5) day course provides trainers with the understanding of how to conduct training and how to complete the trainee evaluation exams – All Trainers must attend the AATT course to ensure a basic understanding of the course prior to attending the ASDE course. – All trainers receive a feedback report that must be used by training providers as part of their trainer approval process. 7

Planning Guidelines • For Auditors – Trainees can register for both the online and instructor led course at the same time. » Trainees can select a training provider other then Plexus. The information about other training providers will be available on the IAQG training site. – Trainees are accepted on a first come first served basis. – After registration trainees should complete the online modules. The estimated time to complete the 9100 modules is 11 hours. To date only 4 trainees have successfully tested out of the online modules so planning should include the completion of all modules. 8

Planning Guidelines • For Trainers – Trainees can register for both the online course, the instructor led course and the ASDE course at the same time – Trainees can take the AATT instructor led course from any approved training provider. – Trainees are accepted on a first come first served basis. – Trainees that do not initially pass the AATT course can complete the ASDE course but are required to retake and pass the AATT exams prior to conducting any training. Exam retake guidelines are posted in the FAQs on the Plexus website. 9

Planning Guidelines • Setting up classes in addition to those posted on the Plexus website to support specific training needs and demand is supported by training providers. Demand must be clear to make this happen. • In planning for additional classes the following requirement needs to be understood. – Classes are not fixed until a min of 8 students sign up and register with the training provider. If a class does not have 8 students the class can not be held. 10

Status • The IAQG Sanctioned Training Course was launched on May 1, 2010 for 9100 in English. Course registration is available through Plexus. • 9100 Courses in French, Italian, Spanish, Korean, Portugese and Japanese are available as of July 1, 2010. This includes the online modules. German will be available in October. • The 9110 and 9120 courses are available in English starting as of July 1. The 9110 course includes a one (1) day instructor led course. 9120 is completely online. • 9110 and 9120 Courses in other languages will be available September 1, 2010 based on demand. This includes the online modules. 11

Status • Metrics as of the end of August 2010 (June) – 534(199) trainees are registered for online modules – 4(3) trainees have tested out of the online modules for 9100 – 283(65) trainees have completed the online modules – 283(54) trainees have completed instructor led course – 181(45) trainees have passed the AATT course – 52(10) trainees have completed the ASDE course – https: //www. iaqgtraining. com/ 12

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