I dont Want to Work I just want

“I don’t Want to Work, I just want to bang on the drum all day” (Rundgren, 1983)

THEORIES ON MOTIVATION: A STUDY OF QUEENS LIBRARY EMPLOYEES Presented by: Danielle M. Walsh New York Institute of Technology School of Educational and Professional Services, Spring 2005

Hypothesis H 1: Intrinsic motivation of library staff is greater than extrinsic motivation. n H 2: Library employees with tenure less than 3 years are more likely to be intrinsically motivated than library employees with more than 10 years of tenure. n H 3: Job Characteristics influence the Intrinsic and Extrinsic motivators of staff. n

Literature Review Highlights n According to Fitz-enz (1997) the average American company loses approximately $1 million with every 10 managerial and professional employees who leave the organization.

Literature Review Highlights n "Intrinsic motivation refers to motivation to engage in an activity for its own sake. People who are intrinsically motivated work on tasks because they find them enjoyable. " --Pintrich & Schunk, Motivation in Education

Literature Review Highlights n To be effective, managers need to understand what motivates employees within the context of the roles they perform (Bowen & Radhakrishna, 1991). n As libraries become more sophisticated in their approach to quality, self-motivation will become a central issue (Rowley, 1996).

Site n The site, in which the research method was performed was, The Queens Library. n The Queens Library System serves a book-hungry population of 2. 2 million from 63 locations plus 6 Adult Learning Centers. n It has circulated more books and other library materials than any other library system in the country since 1994, and is the second largest public library in the U. S.

Methodology Quantitative study n The survey was designed and distributed using a web-based tool that helps you conduct surveys. n A link to www. surveymonkey. com was embedded in an all user e-mail (distribution list to all full-time staff). n

Sample This was a convenience sample. n The subjects of the study are employees of the Queens Library System. n Staff work and hold various positions within the organization. n Work Locations n. Branches/Public Service n. Central Library/Public Service/Non. Public Service n

Summary of Data Analysis n Survey results were interpreted using SPSS, a statistical software used to interpret data. n A t-test was conducted to determine the level of significance between two variables (library tenure and motivation preference).

Data Collection Out of 1400 Employees 408 started the survey and 282 completed survey. Participants Gender

Demographics Participants work location

Demographics Participants work category

Results and Analysis

Assumptions and limitations n Participants answering the questionnaire honestly

Future Research Conduct same research on a larger scale. n Include Brooklyn Public and New York Public Library. n

The End Special thanks to the Queens Library, my colleagues, and Dr. Bhattacharyya & Dr. Pietrzak