Hybrid Teaching Briefing We will start in a

Hybrid Teaching Briefing • We will start in a few minutes. • Please join audio (bottom left). • You will be muted. We will take audio questions at the end. • Do ask questions via text chat to everyone. • Session will be recorded; slides will be available. https: //wiki. nus. edu. sg/x/JI-w. EQ

HYBRID CLASSROOM BRIEFING NUS Centre for Instructional Technology

• Safe-distancing measures limit classroom attendance. • Students may not be able to attend class. Why hybrid classrooms? They may not be able to: • leave their campus zone, • leave their country and/or enter Singapore, or • attend in person as they: • may be ill, • exhibit signs of illness, or • are on Stay-Home Notice or Quarantine.

What is the hybrid classroom? Teaching a class on campus: • face-to-face, and • online at the same time. • This means: • those in class need a way to hear and see online students, and • vice-versa.

How to teach in a hybrid classroom? • Keeping this in mind: • those in class need a way to hear and see online students, and • vice-versa. • Methods will differ depending on the room type: • Tutorial Rooms • Seminar Rooms • Lecture Theatres

HYBRID TEACHING IN TUTORIAL ROOMS Hybrid Classroom

WHAT DO YOU NEED? Staff 1. Internet connection 2. Laptop with webcam Students (in class/online) 1. Internet connection 2. Laptop with webcam 3. Lapel mic with a long 3. Earphones wire 4. Zoom 5. Poll Everywhere (optional)

HYBRID TEACHING IN TUTORIAL ROOMS Teacher in class Student online Student in class communicates with Teacher in class (2) via Zoom Face-to-face Students online (1) via Zoom (3) via Zoom (4) via Zoom Students in class Face-to-face (2) via Zoom Face-to-face

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TEACHER IN CLASS COMMUNICATES WITH STUDENTS ONLINE

Setup Distribute Set up Allow Distribute instructions to students. Set up recurring Zoom meeting. Launch during class. Allow your students to: • Unmute themselves. • Use virtual background. • Rename themselves, so that they can append their name with Online. (for breakouts). • Text chat with others.

Audio IMPORTANT: Remind everyone to mute themselves when not speaking. Speaking: use a clip-on microphone or a Bluetooth earpiece Listening: speakers on your laptop or a Bluetooth earpiece Allow meeting participants to unmute themselves. If you have an assistant, s/he can control the muting.

• View of the class: • Position webcam Video • Presentation/software: • Screen share • Whiteboard: • DIY visualizer • onscreen annotation • position webcam

Coordination Assign a TA (preferable) or student to assist with the session. S/he can: • • • prompt you if there is a query, answer questions about the lesson or simple technical issues, assign students to breakout groups*, mute all if there is audio feedback, and manage Poll Everywhere Q&A, if you use Poll Everywhere. Record the meeting.

STUDENT ONLINE COMMUNICATES WITH ALL OTHERS

INSTRUCTIONS FOR ONLINE STUDENTS

Join the online meeting during your class. Zoom setup Append your display name with (Online). • So that everyone knows that you are joining the class remotely and can assist you if needed. This information is also useful for grouping students for breakouts.

Audio Mute yourself when not speaking. Make sure you are connected to audio. Raise your hand virtually in Zoom if you want to speak. Unmute yourself only when you are asked to speak. Remember to mute yourself once done. If the lecturer cannot hear you, ask a classmate to relay your question/comment or use text chat to type your question/comment instead.

• Start the webcam in Zoom. Video • For privacy, you may use a virtual background. • If there are bandwidth issues in the physical location, stop the webcam.

Online to online • If needed, you can text chat with other students online or in class. • If you are placed into breakout rooms, you can unmute your microphone and speak freely.

STUDENT IN CLASS COMMUNICATES WITH STUDENTS ONLINE

INSTRUCTIONS FOR IN-CLASS STUDENTS

Zoom setup Join the online meeting during your class. Mute yourself when you are not speaking.

Audio Earphones work best. Keep one side off to listen in class, the other on to listen to classmates online. Do not use laptop speakers if you do not have earphones. Mute your microphone when not speaking. Help your online classmates to relay questions and comments, if needed.

Video • Start the webcam in Zoom. • If there are bandwidth issues in the physical location, stop the webcam.

ADDITIONAL TOOLS

Poll Everywhere • You can use Poll Everywhere’s Q&A feature to get questions from the class. • Students can upvote / downvote questions. • Levels the playing field between online and in-class students.

• You can go into small group discussions in a hybrid class. Zoom Breakout Rooms • Recommendation: do not have mixed groups i. e. groups with both online and inclass students. Audio feedback might be an issue. • Recall the online students were asked to append their display name with (Online). • This allows you to identify online students to rearrange the Zoom breakout room allocation.

• You can use your phone as a DIY virtualiser. • This works best if you have a phone mount. DIY Virtualiser • i. Phone: Zoom accepts the i. Phone as a screen sharing source. Once you have shared the i. Phone’s screen, launch the camera app. • Android: Make sure Zoom app is installed. Join the existing meeting. Share the Android device’s screen and launch the camera app.

SEMINAR ROOMS Hybrid Classroom

HYBRID TEACHING IN SEMINAR ROOMS Conducting hybrid classes in seminar rooms using lectern desktop PC Conducting hybrid classes in seminar rooms using personal laptop

Conducting hybrid classes in seminar rooms using lectern desktop PC Teaching Staff 1) 2) Log in to Zoom on lectern desktop PC Use headset or USB personal clip microphone (connect to PC) 3) Use classroom microphone 4) Share screen or visualizer 5) Listen to online audio from classroom speaker Students (in class and online) 1) Students in class to log in to Zoom on laptop with headset 2) Students in class to unmute microphone to ask question or speak in class 3) Students online raise hand, chat or unmute microphone to ask question Classroom hardware 1) Lectern PC with Zoom software 2) Projection system 3) Wacom writing tablet display 4) Visualizer 5) Fixed webcam 6) Classroom microphone ( wired up to lectern PC for zoom) 7) Classroom Speaker ( students online audio) 4) Students in class help to monitor Q & A from Zoom chat 5) Students in class listen to online audio using headset or from the lecturer * Set optimal classroom speaker volume level to manage echo

Conducting hybrid classes in seminar rooms using laptop Teaching Staff 1) Log in to Zoom from laptop 2) Use Headset or USB personal clip microphone (connect to laptop) 3) Share screen via laptop 4) Turn on laptop built-in webcam or use external webcam 5) Listen to online audio from classroom speaker Students (in class and online) 1) Students in class to log in to Zoom on laptop with headset 2) Students in class to unmute microphone to ask question or speak in class 3) Students online raise hand, chat or unmute microphone to ask question 4) Students in class help to monitor Q & A from Zoom chat 5) Students in class listen to online audio using headset or from the lecturer * Set optimal classroom speaker volume level to manage echo Classroom hardware 1) Projection system connect to laptop 2) Classroom Speaker ( students online audio)

Preparation 1. Arrange an orientation session with faculty ITSS support to familiar with the seminar room set up 2. Run a trial hybrid session with at least two class students logging in to zoom. Note Echo issue is harder to manage if there are ceiling speakers installed in the seminar room. 3. Find out the options available in the seminar room your are teaching

LECTURE THEATRES Hybrid Classroom

Lecture Theatre Required Software: • Zoom (already installed in all Lecture Theatres) • Poll Everywhere (optional) Required Hardware: • Existing Camera (installed at the back of the LT) • A wireless microphone provided in the LT wired • Desktop in the LT • All equipment are wired to the AV system and Zoom

Before class • Create Zoom meeting in Lumi. NUS Conferencing tool. • Set Zoom meeting to Cloud recording and send meeting invite to students before the class. • Send a request to CIT if you wish to record with Panopto simultaneously.

During class • Login to Zoom. • Enable audio and video in Zoom and ensure online students are able hear and see. • Provide housekeeping instructions to online students, eg. Raise hand, mute yourself except during Q&A session. • Use Zoom share screen functions (to share the slides, whiteboard or visualiser if supported).

During class • Take breaks in between to check on the chats for any questions. • Repeat the question if a F 2 F student ask a question. • Use Poll Everywhere for all students to up vote each other questions.

After class • Recording uploaded to Cloud and students can access from Lumi. NUS Conferencing tool. • If recorded with Panopto, students can access from Web Lecture in Lumi. NUS.

AVOIDING PITFALLS

Audio feedback • With multiple microphones and speakers in a confined space, the chances for disruptive audio feedback is high. • Everyone in the meeting (even those joining from outside the classroom) should be disciplined with their use of audio. When not speaking, microphones should be muted.

Online students feel left out • Teaching staff • Remember to check in with the online students. • Encourage them to ask questions in Zoom text chat or raise hands to their webcam or in Zoom. • Remind everyone to mute their microphones when not speaking. • Provide a neutral platform – such as Poll Everywhere – for students to ask questions, if possible.

Online students feel left out • Students in class • Help classmates to highlight questions or hand raises to your teacher. • You can also relay text chat questions to your teacher.

Limited bandwidth Campus wi-fi relatively robust, but not built with these in mind: • Multiple web conferences in a small space, and • Multiple web conferences in many venues simultaneously. If there are bandwidth issues, everyone should disable their webcams.

Final notes • These are recommendations, a starting point. • If at all possible, go totally online.

Other Information • Wiki Guides (video guides included for LT) • https: //wiki. nus. edu. sg/display/cit/Recording+in+Lecture+Theatres • https: //wiki. nus. edu. sg/display/cit/Recording+in+Seminar+Rooms • Poll Everywhere • https: //www. polleverywhere. com/support/articles/createactivities/q_and_a • ITSS • https: //ssit. nus. edu. sg/#clusters (intranet only; use n. VPN if accessing from home)

Slides and recording https: //wiki. nus. edu. sg/x/JI-w. EQ