HUMAN RESOURCES MANAGEMENT ROLES HCS341 Human Resources Management

HUMAN RESOURCES MANAGEMENT ROLES HCS/341

Human Resources Management ØRefers to a system of strategies and activities aimed at managing employees in various levels of an organization to achieve organizational goals ØIt is a partnership between the human resources department and the management ØDoes not depend on the type of the organization ØThe partnership is unique in the healthcare industry because of the dual administrative structure ØThe organizational structure consists of health service and clinical managers (Noe et al. , 2006)

Human Resources Management's Role in the Health Care Industry ØStaff counseling ØVerification of staff credentials ØEmployee compensation ØHiring ØEmployee orientation ØProfessional development programs (Fried et al. , 2005)

Human Resources Management's Role in the Health Care Industry contd. ØStaff morale and retention ØPhysician and nurse recruitment ØState and federal regulations education ØAdministration ØClaims handling ØTraining and performance monitoring (Fried et al. , 2005)

Functional Roles of the Human Resource Department ØRecruitment ØPerformance evaluations ØBenefits and compensation ØA resource for employees ØEnsuring workplace safety ØLabor law compliance (Storey, 2007)

Functional Roles of the Human Resource Department contd. ØTraining and development ØRecord keeping ØEmployee performance improvement plans ØEmployee retention strategies ØRewards and recognition (Storey, 2007)

References Fried, B. , Fottler, M. D. , & Johnson, J. A. (2005). Human resources in healthcare: Managing for success. Health Administration Press. Noe, R. A. , Hollenbeck, J. R. , Gerhart, B. , & Wright, P. M. (2006). Human resource management. China People's University Press. Storey, J. (2007). Human resource management: A critical text. Cengage Learning EMEA.