Human Resources Management Instructor Erlan Bakiev Ph D

Human Resources Management Instructor: Erlan Bakiev, Ph. D. Copyright © 2016 Pearson Education, Inc. 1 -1

Chapter 4 Managing Diversity Copyright © 2016 Pearson Education, Inc. 4 -2

Chapter Challenges 1. Understand the meaning of diversity 2. Develop familiarity with major challenges in managing employee diversity 3. Become aware of major elements of diversity in organizations Copyright © 2016 Pearson Education, Inc. 4 -3

Chapter Challenges 4. Learn how to improve the management of diversity in organizations 5. Learn how to avoid potential pitfalls in diversity management programs Copyright © 2016 Pearson Education, Inc. 4 -3

What Is Diversity? • Diversity o Characteristics a person has little or no control over o Characteristics that people can adopt, drop, or modify • Stereotyping • Why manage diversity? Copyright © 2016 Pearson Education, Inc. 4 -5

Management of Diversity Affirmative Action vs. Managing Diversity Inclusiveness Demographic Trends Copyright © 2016 Pearson Education, Inc. 4 -6

Demographic Trends U. S. Population • 46. 6% growth rate in age 55 or older • 72% white Americans o Estimated to be 50% of total U. S. population in 2030 • • • 47% Women 16% Hispanics 13% African Americans 5. 6% Asian Americans 2% other minority groups In top 20 metropolitan markets minorities make up a majority of the population Copyright © 2016 Pearson Education, Inc. 4 -7

Diversity Trends • Interracial marriages • Over the next decade, 75% of jobs will be filled by women and minorities Copyright © 2016 Pearson Education, Inc. 4 -8

Diversity as an Asset Greater Creativity Better Problem Solving Greater System Flexibility Better Information Copyright © 2016 Pearson Education, Inc. 4 -9

Management of Diversity Leads to better marketing strategies for a multicultural, multiethnic population Copyright © 2016 Pearson Education, Inc. 4 -10

Challenges in Managing Diversity vs. Inclusiveness Individual vs. Group Fairness Resistance to Change Copyright © 2016 Pearson Education, Inc. 4 -11

Challenges in Managing Diversity Group Cohesiveness & Interpersonal Conflict Segmented Communication Networks Resentment Copyright © 2016 Pearson Education, Inc. 4 -12

Challenges in Managing Diversity Retention Competition for Opportunities Copyright © 2016 Pearson Education, Inc. 4 -13

Diversity in Organizations • • • African Americans Asian Americans People with Disabilities The Foreign Born Homosexuals Latinos Older Workers Religious Minorities Women Copyright © 2016 Pearson Education, Inc. 4 -14

Factors Affecting Women’s Earnings and Mobility • • Biological constraints and social roles Male-dominated corporate culture Exclusionary networks Sexual harassment Copyright © 2016 Pearson Education, Inc. 4 -15

Improving Management of Diversity • Creating an Inclusive Organizational Culture • Top Management Commitment to Valuing Diversity • Appraising and Rewarding Manager • Diversity Training Programs • Support Groups • Accommodation of Family Needs Copyright © 2016 Pearson Education, Inc. 4 -16

Improving Management of Diversity • • • Senior Mentoring Programs Apprenticeships Communication Standards Diversity Audits Management Responsibility and Accountability Copyright © 2016 Pearson Education, Inc. 4 -17

Some Warnings • Avoiding the Appearance of “White Male Bashing” • Avoiding the Promotion of Stereotypes Copyright © 2016 Pearson Education, Inc. 4 -18

Summary and Conclusions • What Is Diversity? • Challenges in Managing Employee Diversity • Diversity in Organizations • Improving the Management of Diversity • Some Warnings Copyright © 2016 Pearson Education, Inc. 4 -19

Pearson Education, Inc. Copyright © 2016 Pearson Education, Inc. 4 -20