Human Resource Management What is Human Resource Management

Human Resource Management

What is Human Resource Management? n Human Resource Management: All activities involved with acquiring, developing, and compensating the people who do the company’s work. n Also known as: “Personnel Management”

Why do we need HRM? n Worker’s Needs – Opportunity to find the best jobs – Equal chance at employment n Manager’s Needs – Need assistance from HR department – All departments follow the same guidelines for hiring/firing or promoting employees. n Legal issues – Proves that candidate was not hired based on discrimination such as race, gender or religion

Human Resource Activities n n Determining the Need to Hire Employees Hiring, Firing, & Promoting Employees Performance Improvement & Management Determining Wages and Benefits

Human Resource Activities Determining the Need/Job Opening § How many employees are needed § What are the job duties/responsibilities § What are the job requirements? § § § Education Skills Experience

Human Resources Activities Hiring, Firing, and Promoting Employees n Promotion: Advancement within the company to a position of authority or responsibility.

Human resource activities § Transfer: Moving an employee to another area of the company to perform a job of similar difficulty and responsibility. Being trained for management and must know the whole business (Quad Graphics) ü Better opportunity for promotion ü New department growth ü Job is more suitable for that person ü Conflicts with co-workers in a department ü

Human Resource Activities n n n Discharge: the release of an employee from the company due to inappropriate work behavior Layoff: temporary or permanent reduction in the number of employees because of a change in business conditions. Employee Turnover: Deals with the number of employees leaving a business during the year.

Employee Turnover n Example: Your company has 100 employees on January 1 st. During the year 35 employees have either quit or have been fired. – The company has 35% turnover ratio (35/100) n If you have 200 employees and 20 have left the company what is the turnover ratio?

Case Studies n n n Management decision making scenario As a group, from a management standpoint consider the interventions or steps you would take before you made the final decision. Role play employee and manager.

Job Advertisement form Monday Activity

Performance Improvement & Management n Train new employees – Skills needed for their new job – Rules and guidelines of the company n Train managers – To evaluate employees – what to look for – Completing evaluation forms

Determining Wages and Benefits n n Develop a pay system that classifies jobs according to levels and pay ranges. Example: Beginning Management = $30, 000 – Full Benefits n Part time cashier = $6. 50/hr – No benefits n n n Study what benefits can be offered. Help management develop a benefits plan

Job Advertisement Comparison n Materials Needed – Newspaper – Scissors and Tape – Job Ad Requirements Forms n Task: Following the “Job Ad Form” you are to complete the following – Locate a bad job ad & discuss what it lacks – Locate a good job ad and discuss what make it a good ad.

Human Resources The Selection Process

How To select personnel n n n n Establishing the Need Recruiting Applicants Screening Applicants Initial Interview Check references Aptitude Tests 2 nd Interviews Selection of a Candidate! Create a “Want Ad”

How To select personnel n Establishing A Need – How many employees need to be hired to complete the work? – What are the job duties/responsibilities? – What are the job requirements? Education Level ü Skills ü Experience ü

How To select personnel n Recruiting Applicants – How do I find good applicants? Current Employees ü Unsolicited Application ü Newspaper Ads ü Employment Agencies ü ü Public: Free of Charge (Monster, Hot-Jobs) ü Private: Charge fee to the employer

Writing a Job Ad

How To select personnel n Screen the Applicants – Go through all applications and determine who is qualified based on applications. ü Education, Age (must be older than 18, etc)

How To select personnel n Initial Interview – HR employee interviews the remaining applicants to ensure information is accurate n Check References – Ensure that information given is accurate n Aptitude/Skills Tests – Possible give tests to see if skills are up to ability needed for the job

How To select personnel n Second interview for top candidates – Interview usually involves higher level management. n Selection is made!

factors for selecting an employee? § Attributes of the Applicant § § Qualifications Personality Experiences Appearance

factors for selecting an employee? § Attributes of the Interviewer § Personality of the interviewer § Personal preferences that might influence the interviewer. § § § The language the candidate uses Body language used in the interview Appearance of the candidate

factors for selecting an employee? § Other Issues § Better candidate available § Applicant’s inability to work certain hours § Applicant uncomfortable with the working environment.

Top methods for getting the best employee § Identify your ideal candidate: know what you are looking for in a person. § Use employee networks: spread word of mouth about the position to good candidates. § Use your contacts: Call people you know in the industry § Use as many methods as possible: newspaper, word of mouth, website, recruiters, etc