Human Resource Management Lecture42 Staffing Employee Labor Relations
Human Resource Management Lecture-42
Staffing Employee & Labor Relations HRM FUNCTIONS Safety & Health Human Resource Development Compensation & Benefits
Training & Development
Orientation Training
Topics covered in employee Orientation program
Introduction
Job Duties
Organizational Issues
Employee Benefits
Training
A process whereby people acquire capabilities to aid in the achievement of organizational goals.
“The Peach was once a bitter almond; cauliflower is nothing but cabbage with a college education”
Phases of Training
1. Needs assessment a) “What’s the issue? ” 2. Design of training a) “What content
3. Delivery of training a) “How will the training be given? ” 4. Evaluation a) “How will we know its effect? ” b) “Did it work? ”
Training Methods
CLecture CCase method CSimulations CInternships
CMentoring CDiscussions CGames
CRole playing CComputer-based CVideo training
Workplace Training Methods On-the-Job Off-the-Job Individualized
Transfer of Training From Classroom To Job
Learning Principles
CParticipation CRepetition CRelevance CTransference CFeedback
Remember l. Hear & see l. Hear, see, & do Improves remembering
Human Resource Development (HRD)
Training is part of HRD.
Training & Development H R D Organization Development Career Development
Training for the present, Educating for the future, Developing to lead.
Training vs. Development Training Current Jobs Development Future Jobs
Career
Performance
FPerformance =A*E*S FA: Ability FE: Effort FS: Organizational Support
Why Do We Care? Ability PERFORMANCE Motivation Opportunity Performance = f (Ability, Motivation, Opportunity)
Performance Appraisal
The ongoing process of evaluating and managing both the behavior and outcomes in the workplace.
What’s in performance evaluation system?
Organization. . . • WHY is performance measured? (use) • WHAT is measured? (criteria) • HOW is it measured? • WHO measures performance? • WHEN is it measured? (timing)
Objectives of Performance Appraisal Evaluation Developmental
What to evaluate?
CTraits CBehaviors CTask Outcomes
Appraisal process
CDetermine performance requirements. CChoose an appropriate appraisal method. CTrain supervisors.
CDiscuss methods with employees. CAppraise according to Job standards.
CDiscuss appraisal with employees. CDetermine future performance goals.
Performance Appraisal methods
l. Rating Scales • Graphic Scales l. Comparative Methods • Ranking • Forced Distribution • Paired Comparison
l. Critical Incidents • Annual Review • Checklist • Behaviorally Anchored Rating Scale (BARS) l. Essay l. MBO l. Combination Methods
Who Should Do the Rating?
Supervisor Team Peers Self Customers Subordinates
Common Rater Errors in PA’s
FSupervisory Bias FHalo Effect FCentral Tendency FLeniency
FStrictness FRecency FOverall Rating
- Slides: 52