Human Relations By Laura Portolese Dias 2012 Laura

Human Relations By Laura Portolese Dias © 2012 Laura Portolese Dias, published by Flat World Knowledge 1

This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3. 0 Unported License. To view a copy of this license, visit http: //creativecommons. org/licenses/by-ncsa/3. 0/or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA © 2012 Laura Portolese Dias, published by Flat World Knowledge 2

Chapter 13 Manage Your Career © 2012 Laura Portolese Dias, published by Flat World Knowledge 3

Learning Objectives 1. Apply power positioning techniques to your own career. © 2012 Laura Portolese Dias, published by Flat World Knowledge 4

Career Management and Emotional Intelligence Self-Management Self-Awareness Social Awareness Relationship Management • Coping with change • Controlling emotions • Personality traits • Understanding your own communication style • Using our POWER behaviors • Dining etiquette • Handshake, introduction etiquette • Technology etiquette • Thank you notes • Clothing choices • Handling change • Using power positioning appropriately • Having social awareness can help improve relationships • Find a mentor © 2012 Laura Portolese Dias, published by Flat World Knowledge 5

Career Management and Emotional Intelligence • • • Emotional intelligence Diversity Teamwork Communication Conflict Ethics Motivation Personal success = happiness Decision making Stress management © 2012 Laura Portolese Dias, published by Flat World Knowledge 6

Power • Power definition • Influence • Types of power – Reward – Coercive – Legitimate – Expert – Referent © 2012 Laura Portolese Dias, published by Flat World Knowledge 7

Power Personalities • Power compulsive • Power shy © 2012 Laura Portolese Dias, published by Flat World Knowledge 8

Power positioning • Power position – Definition – Examples of ways to enhance power position © 2012 Laura Portolese Dias, published by Flat World Knowledge 1 -9

Power Positioning • • • P: Positive approach O: Open W: Willingness E: Employing R: Remembering © 2012 Laura Portolese Dias, published by Flat World Knowledge 10

Learning Objective 1. Describe how you can be promoted in your current or future organization. © 2012 Laura Portolese Dias, published by Flat World Knowledge 11

Career Promotion • Plan • Attitude • Action © 2012 Laura Portolese Dias, published by Flat World Knowledge 12

Learning Objective 1. Be able to explain etiquette aspects that can help you achieve career success. © 2012 Laura Portolese Dias, published by Flat World Knowledge 13

Impression Management • Introductions – Handshakes – Order of introduction • Dining out • Clothing © 2012 Laura Portolese Dias, published by Flat World Knowledge 14

Impression Management • Technology • Reputation management • General etiquette – Be on time – Apologize if you make a mistake – Eye contact – Swear words – Don’t interrupt © 2012 Laura Portolese Dias, published by Flat World Knowledge 15

Learning Objectives 1. Be able to explain the personality characteristics that can increase the chances for your personal career growth. 2. Be able to explain why having a mentor can be an important part of your career growth. © 2012 Laura Portolese Dias, published by Flat World Knowledge 16

Successful Personality Traits • • Motivated Driven Good social skills Listening Reading body language Written communication Verbal communication Ability to make good decisions © 2012 Laura Portolese Dias, published by Flat World Knowledge 17

Successful Personality Traits • Ability to work with a diverse workforce • Teamwork • Handling conflict • Managing emotions • Find a mentor • Deal with change and continually learn and update skills © 2012 Laura Portolese Dias, published by Flat World Knowledge • • • Managing stress Being ethical Positive attitude Goal oriented Informing your supervisor that you want to grow your career 18