Human Communication The Basic Course Twelfth Edition Power

Human Communication: The Basic Course Twelfth Edition Power. Point™ Presentations prepared by: Naomi Young University of California, San Diego Joseph A. De. Vito Hunter College of the City University of New York

Chapter Eleven: Members and Leaders This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display, including transmission of any image over a network; preparation of any derivative work, including the extraction, in whole or in part, of any images; any rental, lease, or lending of the program. Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Chapter Goals Learn About: Ø The kinds of roles members play in groups Ø The types and styles of leadership Ø The role of culture in membership and leadership Learn To: Ø Participate more effectively as a group member Ø Lead a wide variety of groups effectively and efficiently Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Members and Leaders Members Roles- patterns of behaviors that we perform and that we’re expected by others to perform Three Types: u. Group task roles u. Group building and maintenance roles u. Individual roles Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Group Task Roles Initiatorcontributor u Information seeker u Opinion seeker u Information giver u Opinion giver u Elaborator u Coordinator u Orienter u Evaluator-critic u Energizer u Procedural technician u Recorder u

Group Building and Maintenance Roles u Encourager u Harmonizer u Compromiser u Gatekeeper-Expediter u Standard setter u Group observer u Follower

Individual Roles u Aggressor u Blocker u Recognition seeker u Self-Confessor u Playboy/playgirl u Dominator u Help seeker u Special interest pleader

Interaction Process Analysis u Social-Emotional positive contributions u Social-Emotional negative contributions u Attempted answers u Questions

Member Participation Be group or team oriented u Center conflict on issues u Be critically openminded u Ensure understanding u Beware of groupthink u

Groupthink Behavior u Illusion of invulnerability u Avoidance u Assumption of morality u Intolerance of differences of opinion u Self-censorship u Assumption of unanimity u Gatekeeping u Peer pressure Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Combating Groupthink u Illustrate how simplistic solutions may not solve problem u Encourage members to voice disagreement u Reward members who do voice disagreement or doubt Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Leaders in Small Group Communication Leadership is the process of influencing the thoughts, feelings, and behaviors of group members u Leadership is the process of empowering others u Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Leaders in Small Group Communication Typically one person serves as leader in a small group u Leadership may be shared by several persons u A person may be appointed the leader u The leader may emerge, or may be elected leader by the group members u Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Leaders in Small Group Communication u u Emergent leaders perform the duties of leadership, and gradually become recognized by the members as the group’s leader Two significant factors on who emerges as group leader: – The extent of active participation: The person who talks the most is more likely to emerge as leader – Effective listening: Members who listen effectively will emerge as leaders Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Myths About Leadership u Myth 1: The skills of leadership are rare u Myth 2: Leaders are born u Myth 3: All leaders are charismatic Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Approaches to Leadership u Traits Approach u Functional Approach u Transformational Approach u Situational Approach

Function of Leadership Be ready u Activate the group agenda u Promote group interaction u Maintain effective interaction u Empower group members u Copyright © 2012, 2009, 2006 Pearson Education, Inc. All rights reserved.

Membership, Leadership, and Culture Individualism and Collectivism u Member Roles u Belief Systems u

Knowledge to Action Think of an example of an effective leader that you worked with and what made them effective. How might you incorporate this strategy into your leadership?