HRSA Workday Integration Clickthrough 2014 Service Now All

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HRSA Workday Integration Click-through © 2014 Service. Now All Rights Reserved Confidential 1

HRSA Workday Integration Click-through © 2014 Service. Now All Rights Reserved Confidential 1

Where Do We Fit? System of Record © 2014 Service. Now All Rights Reserved

Where Do We Fit? System of Record © 2014 Service. Now All Rights Reserved System of Engagement Confidential 2

Use Cases • Initial Load of Data • **Onboarding – opens employee change record

Use Cases • Initial Load of Data • **Onboarding – opens employee change record in Service. Now • **Offboarding – opens employee change record in Service. Now • Syncs data **Process initiated in Workday © 2014 Service. Now All Rights Reserved Confidential 3

This could also be another HRIS system of record Workday Integration - Onboarding New

This could also be another HRIS system of record Workday Integration - Onboarding New Employee HR or Manager initiates onboarding process in Workday. Employee Record & Employee Change An Employee Profile and an Employee Change record are created in Service. Now. Onboarding Tasks Onboarding tasks are initiated and assigned to Service Domains – Facilities, IT, Security, Finance etc. IT © 2013 Service. Now All Rights © 2014 Service. Now All Rights Reserved Orchestration activities can also be initiated – Active Directory, Exchange etc. Confidential Facilities Finance 4 4

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential 5

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential 6

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential 7

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential 8

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential 9

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential 10

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential

Manager Hiring an Individual - Workday © 2014 Service. Now All Rights Reserved Confidential 11

Onboarding - Service. Now © 2014 Service. Now All Rights Reserved Confidential 12

Onboarding - Service. Now © 2014 Service. Now All Rights Reserved Confidential 12

Onboarding - Service. Now © 2014 Service. Now All Rights Reserved Confidential 13

Onboarding - Service. Now © 2014 Service. Now All Rights Reserved Confidential 13

Visualization – Assist with New Hire Training Locations © 2014 Service. Now All Rights

Visualization – Assist with New Hire Training Locations © 2014 Service. Now All Rights Reserved Confidential 14

HR Employee Change - Service. Now © 2014 Service. Now All Rights Reserved Confidential

HR Employee Change - Service. Now © 2014 Service. Now All Rights Reserved Confidential 15

HR Profile © 2014 Service. Now All Rights Reserved Confidential 16

HR Profile © 2014 Service. Now All Rights Reserved Confidential 16

Workflow Tasks and Progress © 2014 Service. Now All Rights Reserved Confidential 17

Workflow Tasks and Progress © 2014 Service. Now All Rights Reserved Confidential 17

Employee Data – Demographics © 2014 Service. Now All Rights Reserved Confidential 18

Employee Data – Demographics © 2014 Service. Now All Rights Reserved Confidential 18