HR VIRTUALLY THERE Presented by Nov Omana CEOFounder
HR – VIRTUALLY THERE Presented by: Nov Omana CEO/Founder 12/2/2020 1
The NEW Worker
The Workforce Mix Traditionals (born 1930 – 1945) • Very socially and fiscally conservative • In the workforce because they want to be or have to be • Knowledge brokers – trading for “worth” Baby Boomers (born 1946 -1964) • Value hard work and long hours • Need to make sure they are very upfront and specific with their instructions to others • Largest number of workers ever – sizable impact when they leave the workforce
The Workforce Mix Generation X (born 1965 -1977) • Very independent and dislike rigid schedules • Value being efficient and getting work done quickly • More balance between their social and work lives • Work in a more creative, open workplace Millennials (born 1977 -1990) • Advanced technologies • Opinionated but are very creative – need avenues for expression • Expect to be challenged • They have far more confidence and work well in groups • Aware of their overall community - focused on companies with program of community awareness
The Workforce Mix Generation “THUMBS” (born after 1990) • • Less optimism Maturing in times of tragedy and strife Larger sense of group through communication Moving their world to the cloud
HR Trends – The People “Who does the work” • Workforce Mix – Global – Contingent Workforce – Generational 6 12/2/2020 Proprietary and Confidential
HR Trends – The Environment “Where does the work happen” Traditional Thinking - Brick and mortar • Confined and traditional patterns of communication • “Over the wall communication” or the “water cooler” • Meetings, meetings Branching out -Telecommuting • Home based and office time • Still tied to the “workday schedule” • Movement of information on personal medium: Laptop, flash or back-up drive, Email, mobile phone, shared calendars Proprietary and Confidential
HR Trends – The Environment “Where does the work happen” Trending - Mobile Office • • • Away from the office for non-essential services 24 X 7, while living smart – lifestyle Requires new management styles Smart phone/laptop equipped Wi-Fi internet connections Cloud storage • Shared documents • Shared communications • “Outside the firewall” networks • Group problem solving • Opens up a larger “workforce pool” Proprietary and Confidential
HR Trends – The Work “What is the work” Traditional • • • Top down Compartmentalized assignments, tied at the top Deadline and sometimes, linearly driven Little support network in place Within the company (bounded by the firewall) Trending – Innovation–mini-businesses • • • Company goal supporting Shared vision and objective driven Staffed across the network by knowledge and contribution Support from network, personal and professional Contributions from less traditional sources Proprietary and Confidential
Potential Technology Architecture Business Data Social Networking/Collaboration Portal Layer • Financial Analytics Layer • CRM Workflow Layer • Operational • Supply Chain • Vendors • Distributors • Competition • Employment • Economic 12/2/2020 CORE HR PROCESSING HR Core processing (new hire, promotions, transfer, salary, termination, retirement) Position Management Benefits Self-service Talent Management Reporting Compliance Payroll Time and Attendance Payroll Processing Tax Compliance Proprietary and Confidential Learning Layer • Virtual • Course Development • Training Administration
What is a Virtual Environment • Internet has evolved from Web 1. 0 to Web 3. 0 – Virtual worlds – 3 D – gaining popularity – Avatar based, movement, visual – Ability to integrate multiple types of content – Varied information sources – Highly engaging and interactive format – IT IS THE NEW Social Media and Training Environment, in our opinion
What is a Virtual Environment • Consists of Communities of people – Aggregated by interests – simulation environments (SIMS) – Groups – interest driven – Global • Provides Communication – – Local chat IM (private to a person) Group messaging Voice (local, private, group) • Creative, repetitive, reviewable, accessible
Technical Fabric of Learning • Virtual environments – cloud or premise based • Tied to performance/career – through learning management systems • Portfolio of knowledge – collaboration and creativity captured • Mobile – moving to be on your mobile device
Why we think Virtual is Vital • Information services society – “desk jockey” • Global in nature – 24 X 7 and accessible • Communities of interest but needing interaction and immediate response • Generational “gap closer” • Creativity is the differentiator in business and in learning • Visualization processes faster • Cost Effective
Rethinking – How to address the trends 15 12/2/2020 Proprietary and Confidential
Areas of Application • • Orientation Wellness Communication Training – Skills – Management – Leadership • Disaster preparedness 12/2/2020 Proprietary and Confidential 16
HR Trends On Boarding the Workforce • The Recruitment experience – A glimpse in the “day of” – Cultural experience – Initial impressions • The “new hire” – Employees – Contractors 17 12/2/2020 Proprietary and Confidential
Orientation 18 12/2/2020 Proprietary and Confidential
HR Trends Caring for the Workforce – The Holistic Approach • Benefits – Well-being – Holistic – Behavior change – Not just the employee – 24 X 7, away from the office
Your Company’s Clubhouse • Field & Support Your Activity Fundraising Club • Mobile Apps tucks Sponsor & Cause in All Pockets
Kudos to You! • Thanks to Kudos! Sponsors small & large can support their community at a pledge rate you can afford (Ex. $0. 03 p/mile or $0. 05 p/mile) • And all along we’ll display how much your team has earned for your favorite cause • Kudos! also allows us to keep a constant metric that allow our members to be rewarded and compete with one another on a level playing field
HR Trends Communicating with the Workforce and the Recruiting “Pool” 22 12/2/2020 Proprietary and Confidential
HR Trends Learning–newer approaches • Bloom’s Taxonomy is a well known and well established system to classify educational goals • This taxonomy has several levels that build upon one another: 1. 2. 3. 4. 5. 6. Knowledge Comprehension Application Analysis Synthesis Evaluation 12/2/2020 Proprietary and Confidential 23
HR Trends Learning–newer approaches 12/2/2020 Proprietary and Confidential 24
HR Trends Learning–new verbiage, new ways • Remembering: recall or remember the information • Understanding: explain ideas or concepts • Applying: use the information in a new way • Analyzing: distinguish between the different parts • Evaluating: justify a stand or decision • Creating: create new product or point of view 12/2/2020 Proprietary and Confidential 25
HR Trends Developing the Workforce • Facilitated experiential or simulated learning or group activities in a secure or semi-secure space • Exploratory learning means that there is not any one right way to engage with the content, hence the environment • Users will be encouraged to move around the environment and become acquainted with objects and others in the environment • This encourages interaction, exploration, and understanding • And finally creativity in applying what was learned in a new situation 12/2/2020 Proprietary and Confidential 26
The NEW Training Ground 27 12/2/2020 Proprietary and Confidential
HR Trends Business Continuity • Disaster Planning • Workforce Continuity – Succession Plans for key roles • • Communications plans Public Relations Plans Threat Assessments Testing the Plan 28 12/2/2020 Proprietary and Confidential
Disaster Simulation 29 12/2/2020 Proprietary and Confidential
HR Trends Health Club Case Study • National (1 to 100+ at each location) • Generation X & Y • Increased use and familiarity with communications, media, and digital technologies • Consume large quantities of information in short snippets • Require a higher degree of engagement
Health Club Case Study – Employee Communication • Information • Forms • Marketing Material • Anything we need to distribute
Health Club Case Study – HR Training • ADA • Affirmative Action/EEO • Safety & Compliance • Interpersonal Skills • Management Training • Lunch & Learns
Health Club Case Study – Operations Training • Customer Engagement Training • New Process Training – Personal Trainers • New Equipment Training – Fitness Equipment – Time Clock – Vo. IP Phone System
Technical University Case Study • Green Life is ITUgreen’s virtual campus in Second Life. • Users are assigned an avatar from a set of predetermined characters. • They become immersed in a situational training environment. • Developed to deliver distance learning for a global community.
Technical University Case Study Green Life: • Reinforces the fundamentals of Interpersonal Green • Compels participants to evaluate the way they interact and approach delicate workplace situations. • Acts as a social laboratory where role-playing, experimentation, and simulations can be explored in a risk free environment.
Collective Chat Communications • • • Virtual “talk show” – topics of interest Guest speakers – Industry and topical Captured in Second. Life for effect Distributed on You. Tube for access Connect back to Collective HR Solutions services – advertisement, PR
Collective Chat
The NEXT Big Thing
Summation Demands of learning are increasing Audience is changing Learning and motivation is evolving Technology is allowing better collaboration Intuitive and fun training is becoming necessary • Behavior changing and “game changing” impacts are needed • • • 12/2/2020 Proprietary and Confidential 40
Collective HR Solutions, a collaboration of senior HR and technology experts using technology in innovative ways to solve your business problems. HCM Consulting Services • Assessment - optimization of your current HR technical architecture • HR Technology Strategy development • Vendor Evaluation, Selection, and Contract Negotiation • Implementation services and staff augmentation • Project Management Office and Project Management • Innovative Technological solutions - new vendor products Virtual Environments • Training exercises in a virtual, unlimited creative environment • Recruiting and orientation displaying your company in a "new light" • Disaster planning and assessment using a virtual environment Social Media and Collaboration Suites • Assessment, recommendations, and implementation • Wellness programs leveraging social interaction software
Collective HR Solutions, LLC 951 -2 Old County Rd. , #207 Belmont, California 94002 650. 341. 5067 (direct) 650. 740. 6558 (cell) 650. 403. 0777 (fax) NOV@collectivehrsolutions. com
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