HR TOOLS STANDARDS Gregory Otieno Head of HR

HR TOOLS & STANDARDS Gregory Otieno Head of HR Mater Hospital

Various Tools / Standards Job Analysis & Competency Mapping q Training Score Card q Corporate Transformation Programs (CTP) q Performance Management tools q Standard Operating Procedures (SOPs) / Protocols q Career Development / Succession planning q Employee Satisfaction Survey q HR Manuals q

Job Analysis & Competency Mapping Ø Ø Ø Clarity on objectives /purpose Must be consultative i. e. line managers’ involvement If highly unionized then a consultant is recommended A fairly time consuming and & tedious process A comprehensive JD as a by-product The round holes and square pegs phenomena

Training Score Card Develop an organizational training score card Ø Score card should consider the following parameters; (i) Training Plan i. e. training hours (ii) Training Needs Analysis (TNA) (iii) Trickle down effect Ø Avoid knee jerk training Ø Must dove-tail with performance management Ø

Ø Ø Ø Ø Corporate Transformation Programs Recommended to begin with an audit Buy-in from the top down Mostly initiated from the top Mostly initiated by a new comer Is generally a medium to long term process Must start with a bang Success rate increases if external facilitator is involved(followed by hand holding phase) Unlikely to have a definite end plan

Performance Management Tool Ø Ø Ø Types of performance management Must be tailor made for your organization Make it simple i. e. frequency & calculation of scores Make it interactive Performance linked to wage increment

“Human resource management is way too important to be left for the human resource department on it’s own” QUESTIONS