HR OUTSOURCING HR ISSUES IN MERGERS ACQUISITIONS Outsourcing

HR OUTSOURCING HR ISSUES IN MERGERS ACQUISITIONS &

Outsourcing is contracting with another company or person to do a particular function. HR outsourcing is delegation of a human resources process or processes to an external HR provider that specializes in this service.

BENEFITS OF HR OUTSOURCING First, it allows firms to concentrate on "core" business activities Second, it enables firms to profit from specialized service providers Third, it provides firms with greater flexibility and productivity by using temporary subcontractors Fourth, shift the burden of risk and uncertainty Fifth, enables firms to keep future costs down Sixth, can create partnerships between contractors and clients

RISKS OF HR OUTSOURCING Impact on In-house HR Professionals The service provider may have a vested interest When the quality of services provided by an HR outsourcing service is deemed unsatisfactory, the cost of an alternative solution may increase considerably,

HR ISSUES IN MERGERS AND ACQUISITIONS Human Resource Implications The Merger - Emotions Syndrome Employee Stress Communication Employee/Management Turnover Job Satisfaction Downsizing and Its Impact The ‘Them - Us’ Syndrom

SIX SIGMA Six Sigma is a highly disciplined process that helps a company focus on developing and delivering near -perfect products and services.

S IIX X SIG MA GM A It is a Philosophy Anything less than ideal is an opportunity for improvement – Defects costs money – Understanding processes and improving them is the most efficient way to achieve lasting results – It is a Process – � To achieve this level of performance you need to: Define, Measure, Analyse, Improve and Control It is Statistics – 6 Sigma processes will produce less than 3. 4 defects per million opportunities

MANAGEMENT HRM PRODUCTION SIX SIGMA DESIGN IT ADMINISTRATI ON QUALITY DEPT. PURCHASE

SIX SIGMA IN HR How does HR implement six sigma? What can HR do to help six sigma initiatives in an organization?

POTENTIAL HR CONTRIBUTIONS IN THIS AREA INCLUDE Competency model Job descriptions Retention strategy Project teams building Ensuring team leaders and members get training in teamwork, conflict management, communications, dealing with difficult team members, and other team effectiveness skills.