HR information system s Ha Re Bureau Veritas

HR information system - s. Ha. Re Bureau Veritas group Samo MIGLIČ March 2012

► GENERAL OVERVIEW & STRATEGIC ORIENTATION ► s. Ha. Re – HR PROCESESS

WHY s. Ha. RE - our expectations ► A). To structure HR processes in the field of: l HR administration l Training, l Recruitment, l Performance Assessment (PMP) and career evolution ► B). Get an analytical understanding of our employees (BV main assets) l l pyramid of age by BU in order to anticipate recruitment and succession planning skills mapping in order to find easily the capabilities within our teams (e. g. for large contracts requiring the involvement of several countries) l allocation of the training budget by BU, by job family, business line etc. l retention and turnover ► C). Atomization of HR reporting / KPI’s and improvement of the follow-up quality Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 3

HOW - 4 main objectives l 1 - KNOW our resources in order to enable our business to grow in a SUSTAINABLE manner. à Early signals on age/cost and Early signals on skills limitations versus business development à Early signals on issues with qualifications necessary for keeping our licence to operate à Leverage on BV network in an efficient and structured manner l 2 - MANAGE TRAINING as an investment i. e. à Align training with the needs of the BU (future business development, management, technical, accreditation…) à Make the training part of the ‘BV package’ and an argument to attract & retain employees. à Measure investment in Money and Time versus expected outcome l 3 - STREAMLINE HR processes à Recruitment, Employee files, PMP, Pay rise, Monthly HR reports, l 4 - INTEGRATE into BV systems and managed/updated by HR à Feed TQRM systems: BV Qualifs, Web. Accs, etc. . à Link with codes in ZIG Prod / Siebel à Integrate PMP for all employees Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 4

Geographical scope & organisation l NEZ Continental (S. M. ) • 18 countries • 1500 FTE Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 5

s. Ha. Re (HRIS) – set up RECRUITMENT PMP PERFORMANCE REVIEW System Entrance WORKFORCE ADMINISTRATION REPORTING SKILLS & COMPETENCIES TRAINING & LOCAL PAY-ROLL DEVELOPMENT SYSTEM BV QUALIF Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 6

s. Ha. Re – 3 levels of interaction ► 3 different possibilities 1. As an Employee l Read access on your own file + edit access on your own CV and address information + edit access on your own file in the PMP module during the PMP cycle. 2. As a Manager/Supervisor ► Read access on your own file + all your employees files + edit access on your own CV and address information + edit access on your own and you employees files in the PMP module during the PMP cycle. 3. As HR l Full read and edit access on your own and all employees within your working area (BU/Devision/Country/District/Region). Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 7

s. Ha. Re – EMPLOYEE’S + MANAGERS PORTAL ACTION BUTTONS Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 8

s. Ha. Re – HR PORTAL MODULES Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 9

► ORGANISATION & STRATEGIC ORIENTATION ► s. Ha. Re – HR PROCESESS

s. Ha. Re – PMP PROCESS (MAIN STEPS) 2. SR INPUT (FUNCT. MANAGER) 1. 3. SELF ASSESMENT N+1 INPUT & INTERVIEW PMP CLOSED& 5. 4. ARCHIVED IN EMPLOYEE HR CONSISTENCY s. Ha. Re ACKNOWLEDGMENT CHECK Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 11

s. Ha. Re – PMP Module STEPS OF PMP Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 12

s. Ha. Re – PMP Form PAGES Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 13

Holiday request and recording process flow 2 weeks max. HOLIDAY TRG BALANCE catalogue IN WA Employee N+1 (or N+2) 1. Request for holiday 2. Receives request and approves or rejects it Minimum info requested IF OK Employee+HR Employee 3. Receives confirmation /approval for holiday 4. Takes the holiday IF NO If different than original request Employee NEW 2 a. Receives automatic info & explanation • First day of absence • Last day ob absence • Total days to be taken (min unit 0, 5 day) • Holiday type (regular, previous years, compensatory, extra paid day. . . ) • New balance 4. Enters the changes (max in 2 weeks) HOLIDAY BALANCE IN WA End IF NO N+1 IF OK 4. Approves or rejects See nex page for details Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 14

s. Ha. Re – Holiday Module Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 15

TRG application and recording process flow TRG catalogue CATALOGUE Employee N+1 1. Application on training course from catalogue 2. Receives request and approves or rejects it IF TRG COURSE NOT IN CATALOGUE IF NO HR End 1 a. Opens new TRG in catalogue Definition IF OK Employee+HR 3. Participates the training 4. Final records on executed TRG and closing in the system Executed TRG recorded&saved in employee’s personal file HR 3 a. Receives automatic info Management rules Timetable + deadlines • Manage the execution and post TRG activities Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 16

s. Ha. Re – Training ► Training planing ► Training catalog ► Registration management ► Post training activities ► Budgeting&costs tracking Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 17

s. Ha. Re – Search functionality ► By geography ► By skils ► By qualificaton ► By codes ► By RL ► By key words ►. . . Northern & Eastern Europe Zone - 2010 Roadmap, Organization and Priorities for 2010 18