How Contextaware Technologies Influence Business Process Management Xiaohui

How Context-aware Technologies Influence Business Process Management Xiaohui Zhao, University of Canberra

Dr. Xiaohui Zhao § University of Canberra, Australia § Worked in New Zealand, the Netherlands, and Japan § Tech. NZ Grant from New Zealand Ministry of Science and Innovation § Business Process Modelling § Integration of BPM into RFID-enabled Applications § Flexible Service Delivery

Business Process Management § 1 of Gartner’s top 3 strategic technologies (2008) § Standardise and automate business Intraprocess operations organisation Document Implicit process flow (OA) U$ 5. 3 B, 2017 U$ 1. 065 B, 2005 Interorganisation VOA SCM CBP (B 2 B, B 2 C) ERP EAI isolated functional hardcoded units Static business logic 1920 s Xiaohui Zhao, Uni. of Canberra By Global Industry Analysts 1990 s Service oriented architecture, rule driven process model automation driven process Dynamic design 2000

Context-awareness Technology Traffic Control Smart Appliances Building Automation Sensor-enabled awareness to the contextual information, such as time, temperature, humidity, consumption of food, vehicle locations, etc. , subject to application domains. Self-Switch on/off ATM Real-Time Supply Chain Management Intelligent Wheeled Chair

What if context-aware BPM? Context-aware BPM present Adaptable and evolving process definition Business logic and control pre-fixed at build time Active execution according to perceived changes Reactive execution under BP engine Application of business intelligence at operation level Business intelligence stays at decision making level Xiaohui Zhao, Uni. of Canberra Highly personalised service(e. Learning, tourism, etc. ) Energy, materialefficient operations (production, etc. ) Reliable planning , business continuit y (SCM)

Challenges / Research Topics Define the context for business processes Definition of evolving business processes and business process evolution Innovative business rule definition Management over evolving business process Execution of such flexible business processes Xiaohui Zhao, Uni. of Canberra

How and Where to Start Define context information for BPs Perception and reaction mechanisms Instance level process tracking and revision Version control over evolving BPs Extensions to BP modelling languages Xiaohui Zhao, Uni. of Canberra Ontology, SBVR, conversion of context events into business events [4, 5, 6] ECA Rules, Artifact-centric [8, 9] Process change operations according to change patterns [2, 3, 7] Version preserving graph, Version tree/page/space [1] Context awareness extensions to BPMN and BPEL

Reference List § [1] X. Zhao and C. Liu, Version Management for Business Process Schema Evolution. Information Systems, 38(8). pp. 1046 -1069. Elsevier. 2013. § [2] J. Xu, C. Liu, X. Zhao, and Z. Ding, Incorporating Structural Improvement into Resource Allocation for Business Process Execution Planning, Concurrency and Computation: Practice and Experience, 25(3), pp. 427 -442, 2013. Wiley. § [3] X. Zhao, C. Liu, Y. Yang, and W. Sadiq, Cor. PN: Managing Instance Correspondence in Collaborative Business Processes, Distributed and Parallel Database. 29(4), pp. 309 -332. 2011. Springer Publisher. § [4] X. Zhao, C. Liu, and T. Lin, Incorporating Business Logics into RFID-enabled Applications, Information Processing & Management. 48(1), pp. 47 -62. 2012. Elsevier Publisher. § [5] X. Zhao, C. Liu, and T. Lin, Incorporating Business Process Management into RFIDenabled Application Systems, Business Process Management Journal. Vol 16(6), pp. 932953. 2010. Emerald Publisher. § [6] X. Zhao, and C. Liu, Steering Dynamic Collaborations between Business Processes, IEEE Transactions on Systems, Man and Cybernetics, Vol 40 (4), pp. 743 -757. 2010. § [7] X. Zhao and J. Campbell, Towards Connecting Online Interfacing and Core Business Processes, Australasian Conference on Information Systems(ACIS 2013). Melbourne, Australia. § [8] S. Yongchareon, C. Liu, and X. Zhao, A Framework for Behavior-Consistent Specialization of Artifact-Centric Business Processes, International Conference on Business Process Management (BPM 2012). pp. 285 -301. Tallinn, Estonia. § [9] S. Yongchareon, C. Liu, and X. Zhao, An Artifact-centric View-based Approach to Xiaohui Zhao, Uni. of Canberra Modeling Inter-organizational Business Processes, International Conference on Web

Xiaohui Zhao, Uni. of Canberra