HOTEL FACILITIES AND SERVICES presented by Milina Kosanovic

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HOTEL FACILITIES AND SERVICES presented by Milina Kosanovic

HOTEL FACILITIES AND SERVICES presented by Milina Kosanovic

 • A facility - a physical attribute of the hotel (golf course, spa,

• A facility - a physical attribute of the hotel (golf course, spa, swimming pool, meeting rooms, gym, restaurants etc).

 • Amenities - services or items available to customers to enhance the experience

• Amenities - services or items available to customers to enhance the experience of staying at the hotel : • 24 -hour room service • a concierge • courtesy cars or airport shuttle service • bathroom cosmetics • babysitting services • in-room coffee machines • irons

FACILITIES 1. room facilities 2. hotel facilities: a) meeting facilities/conference facilities b) sport facilities

FACILITIES 1. room facilities 2. hotel facilities: a) meeting facilities/conference facilities b) sport facilities 3. hotel services

ROOM FACILITIES/AMENITIES • • air conditioning or fan cooling system central heating mini bar

ROOM FACILITIES/AMENITIES • • air conditioning or fan cooling system central heating mini bar or fridge microwave in-room safe hair drier flat screen TV free wi-fi

MEETING/CONFERENCE FACILITIES • meeting rooms/ conference rooms • banquet halls • equipment ( video

MEETING/CONFERENCE FACILITIES • meeting rooms/ conference rooms • banquet halls • equipment ( video conferencing equipment, microphones, loudspeakers, projectors)

SPORT FACILITIES • swimming pool (indoor and outdoor)

SPORT FACILITIES • swimming pool (indoor and outdoor)

SPORT FACILITIES • shallow pool

SPORT FACILITIES • shallow pool

SPORT FACILITIES • plunge pool

SPORT FACILITIES • plunge pool

WELLNESS FACILITIES • sauna

WELLNESS FACILITIES • sauna

SPORT FACILITIES • gym

SPORT FACILITIES • gym

SPORT FACILITIES • tennis court • flood-lit tennis court

SPORT FACILITIES • tennis court • flood-lit tennis court

SPORT FACILITIES • basketball / volleyball court

SPORT FACILITIES • basketball / volleyball court

SPORT FACILITIES • golf course

SPORT FACILITIES • golf course

SPORT FACILITIES • bowling alley

SPORT FACILITIES • bowling alley

SPORT FACILITIES • ski- run/ ski slope

SPORT FACILITIES • ski- run/ ski slope

 • ice- rink, ice –skating rink/ hockey rink

• ice- rink, ice –skating rink/ hockey rink

SPORT FACILITIES • sports grounds/ pitch (Br. E)/ sports field (Am. E) • sports

SPORT FACILITIES • sports grounds/ pitch (Br. E)/ sports field (Am. E) • sports hall

HOTEL FACILITIES • • • restaurants bars cafes discos lounges

HOTEL FACILITIES • • • restaurants bars cafes discos lounges

HOTEL SERVICES • room service

HOTEL SERVICES • room service

HOTEL SERVICES • laundry

HOTEL SERVICES • laundry

HOTEL SERVICES • hairdresser`s

HOTEL SERVICES • hairdresser`s

 • Which facilities and services are the most important for you when choosing

• Which facilities and services are the most important for you when choosing a hotel? • Which facilities and services are the most important for business travelers? • Which facilities and services are the most important for families with kids?

WORDS TO DESCRIBE HOTELS • • spacious enormous vast wonderful amazing spectacular fantastic

WORDS TO DESCRIBE HOTELS • • spacious enormous vast wonderful amazing spectacular fantastic

WORDS TO DESCRIBE HOTELS • • mind-blowing awesome stunning luxurious iconic historic world-famous

WORDS TO DESCRIBE HOTELS • • mind-blowing awesome stunning luxurious iconic historic world-famous

 • Describe the following two hotels and find out about their facilities: •

• Describe the following two hotels and find out about their facilities: • The Burj Al Arab, Dubai • The Moscow, Belgrade