HOSPITAL SERVICE MANAGEMENT Hospital and Hospital management Hospital

Hospital and Hospital management “Hospital is an establishment of temporary space to be occupied

Evolution of hospitals in India Hospitals have known to exist from the time of

Contd… 19 th century , the 1 st medical school was started in Calcutta.

Classification of hospitals Hospitals can be classified based on the following criteria. 1. Length

Commonly used classifications are: 1. Ownership basis. A. Public hospitals. B. Voluntary hospitals. C.

Example for Private hospital: Apollo, Calcutta.

Example for voluntary hospitals : Satya sai hospital.

Example for government hospital: J. J hospital, Bombay

Functions of the hospital Patient care. Diagnosis and treatment. Out –patient services. Medical education,

Facilities provided by the hospitals It could be mainly divided into, in patient and

Contd…. Neurology and neurosurgery. Cardiology unit. Psychiatry unit. Radiology, X-ray , CT scan and

Problems involved in hospital management. Lack of administrative knowledge. Poor communication skills. Absence of

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HOSPITAL SERVICE MANAGEMENT

Hospital and Hospital management “Hospital is an establishment of temporary space to be occupied by the sick and injured , where they undergo appropriate treatment. ” “Hospital management is a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes in the hospital environment. ”

Evolution of hospitals in India Hospitals have known to exist from the time of Buddha(6 th century). The most magnificent of them were at the time of king Ashoka having labor rooms and children wards as first priority. Later in 16 th century allopathic medicines were introduced. The first scientifically developed hospital was built by the British at Madras , 1664.

Contd… 19 th century , the 1 st medical school was started in Calcutta. 20 th century saw the development of training institutes and also development of various new technologies , facilities , medicines and treatments.

Classification of hospitals Hospitals can be classified based on the following criteria. 1. Length of stay of the patient. 2. Clinical basis. 3. Ownership basis. 4. Objectives. 5. Size 6. Management. 7. System of medicine.

Commonly used classifications are: 1. Ownership basis. A. Public hospitals. B. Voluntary hospitals. C. Private homes. D. Corporate hospitals. 2. Management basis. A. Union governments. B. state governments. C. Local bodies. D. Autonomous bodies. E. Voluntary agencies

Example for an Public hospital: AIIMS

Example for Private hospital: Apollo, Calcutta.

Example for voluntary hospitals : Satya sai hospital.

Example for government hospital: J. J hospital, Bombay

Example for autonomous : NIMHANS

Functions of the hospital Patient care. Diagnosis and treatment. Out –patient services. Medical education, training and research. Prevention of diseases. Promotion of health.

Facilities provided by the hospitals It could be mainly divided into, in patient and out patient services which includes, Emergency services. Medical, surgical, paeditrics. Maternity unit. Orthopaedic unit. Dental , ENT and ophatmology units neurology

Contd…. Neurology and neurosurgery. Cardiology unit. Psychiatry unit. Radiology, X-ray , CT scan and MRI Pathology, microbiology and labs. Pharmacy and dietary. Nursing.

Problems involved in hospital management. Lack of administrative knowledge. Poor communication skills. Absence of adequate planning. Lack of scientific planning. Improper usage of funds. Unskilled and inefficient staff. Poor quality of patient care. Inadequate facilities( bed strength) to meet the demand.

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