Hinari Basic Course Module 3 Appendix 1 Hinari

Hinari Basic Course Module 3 Appendix 1 Hinari Problems and Solutions: Accessing Articles, Printing, Copying, Saving and Emailing 01 March 2018 This work is licensed under a Creative Commons Attribution 4. 0 International License

Hinari – Accessing Articles: Problems and Solutions 01 March 2018

Full-text Article Access Problems Using the Journals collection A-Z list, we are attempting to access a full-text article from the Blood. Although Hinari users should have access to this journal, we will use this as an example of ‘what could go wrong. ’ 01 March 2018

Consequently, there is a message on the Publisher‘ page denying access and requesting LOGIN or payment for the specific article. Note: Your Hinari institutional ‘User Name/Password’ will NOT work. 01 March 2018

Access problems can be caused by: • Access to the journal has a blocked popup message • Problems with local systems (configuration of user institution’s firewall, configuration of browser) • Failure to properly LOGIN with the institution's User Name/Password • Journal titles not included in publishers’ offer • Technical problems at the publisher's website 01 March 2018

Problems opening the journal from the publishers portal (popups) • For security reasons, some computers are configured to block pop-ups • If a small window opens at the top of the screen, select the option to ‘Allow popups’ and then click on ‘Done’ 01 March 2018

Institutional Firewall Problems If problems persist, please can you contact your computer department as the problem may be on your side, probably with your firewall. Check that your firewall does not block proxies, or at least allows our proxy server, otherwise you will not be able to login. Please check that your firewall permits access to the R 4 L host and domain names: – www. who. int – extranet. who. int – login. research 4 life. org – stsr 4 l. who. int Otherwise, you will not be able to login properly and access Hinari full-text articles. 01 March 2018

To confirm that you have used the institutional User Name and Password correctly, check that you have the ‘Logged in from…’ message. This also is confirmed in the address or URL search box of the web browser. If properly ‘authenticated’, you will see a URL that begins with: login. research 4 life. org/tacsgro)extranet. who. int/… 01 March 2018

From the Journals collection A-Z list, the Accessible Content list initially is displayed - the green box notes access for your institution to specific journal title and the contents. Note that the ‘years of volumes available’ is listed after the journal title. The All items list also can be opened. For titles not offered by the publisher to your institution, the grey box ! is displayed. If you are denied access to a full-text article despite the green box and volume being available, write to r 4 l@research 4 life. org 01 March 2018

A second method to check access is to open the Publisher’s list of journals via the Publisher option. Open this directory and then click on the BMJ Publishing Group listing. 01 March 2018

Now displayed is the Accessible Content titles for BMJ Publishing Group. Scroll down the list to find the specific title – to confirm access to a particular journal article. Note: In other cases, the publisher’s offer may not include access to the required journal - grey box ! – either in the Publisher list or Journal collection A -Z list (info located in the All Items list). 01 March 2018

Opened is the Browse publisher – BMJ Publishing Group All Items list. This is an example where a publisher has not granted access to the journals - all the titles have the grey box and ! 01 March 2018

This is the example of the screen capture that was attached to the email message for hinari@who. int For the JEM article, it noted that This item requires a subscription. The publisher requested that the user Sign in (User Name and Password for individual subscription) or Purchase Short-Term Access. Note: this screen capture includes the URL of the journal. This information is invaluable to the Hinari staff who will try to resolve the access problem. This is a problem at the publisher’s portal. Instructions for making a screen capture using the Snipping Tool accessory are at the end of this presentation. 01 March 2018

Double check that you have completed the Hinari LOGIN. If this is not the problem, notify Hinari staff (hinari@who. int) so that they can communicate with the Publisher and resolve the problem. This example is an email received from a Hinari user in Uganda. Note: make sure you include your institutional User Name, the name of the journal(s) and other details. Also include a screen capture that contains the URL (Internet address) of the journal (seen on the previous slide). 01 March 2018

This additional screen capture notes that the journal is listed on the J page of the Journals collection A-Z list, that the requested journal issue is available and that, by the green box, the institution should have access to the journal. If the Hinari authentication system and link to the publisher’s portal had worked properly, the user would have had access to the journal article. 01 March 2018

NOTE: If you have problems when you are accessing a full-text journal from Hinari/Pub. Med (not via the links from the principal Hinari page), there is one other step to follow. If you are unable to access an article from a journal via the ‘Link Out’ icons in Hinari/Pub. Med, double check this by going to the title in the Journals collection A-Z list or Publisher list and also verify the years of volumes available. 01 March 2018

This is an example from a Hinari/Pub. Med search. If you use the Abstract format from the Display Setting, the links to full text articles will be displayed. 01 March 2018

Pub. Med uses the Link. Out software to access the full text articles. If this does not work properly, you will not have access to the article and be asked enter an individual user name and password or pay a fee. Follow the same procedures listed in the previous slides. At times, an article will not be accessible from HINARI/Pub. Med but is available from the Journals collection A-Z or Publisher lists. 01 March 2018

A second option when the Link. Out functionality does not access the full text articles is to use the Hinari Summon search tool. 1. In Pub. Med, check the boxes of the articles you want. Save the articles to a file (use the send to drop down menu). 2. Open the. txt file. Copy the article title. 3. Open Summon (bottom of Search inside Hinari fulltext through database… list) 4. In Summon, enter the title in the Search box and complete search. 5. Note: if your institution does not have access to the specific publisher, you will not get the full-text of this article in Summon. For more info on Summon, go to Hinari Basic Course Module 7. 01 March 2018

To make a screen capture, use the Snipping Tool – go to Programs, (Windows) Accessories, Snipping Tool 01 March 2018 After you open the Snipping Tool, click on New and the screen becomes opaque, If you click on New again, you can select what you want to capture/save – by holding down/dragging the curser. Make sure you include the url of the webpage.

Clearing Cache Instructions (problem with previous authentication system) • You previously have logged into another R 4 L program - that uses the same login page. • After closing AGORA, ARDI or OARE, you get the following message when trying to login to Hinari : 01 March 2018

Clear the Cache memory in the Mozilla Firefox web browser: from the Open Menu icon , click on History and Clear Recent History. Check Cache box and click on Clear Now. After doing these steps, close the browser completely – to clean the cache. Then open the browser and login to any R 4 L programme. 01 March 2018

Configure Clearing the Cache memory for Mozilla Firefox: from the Open Menu icon , click on Options, then open Privacy, check Clear history when Firefox closes and click on OK. Again, close the browser completely – to clean the cache. This option means you only have to do this once! 01 March 2018

Clear the Cache memory in the Google Chrome web browser: From the Open Menu icon , click on History, then Clear browsing data, check Cashed images and files and then click on Clear browsing data. After doing these steps, close the browser completely – to clean the cache. Then open the browser and login to any R 4 L programme. 01 March 2018

Configure Clearing the Cache memory for Google Chrome: From the open menu icon , click on Settings. Go to the bottom of the page and click on Show Advance Settings. Go to Privacy section and click on Clear browsing data. Make sure box for Cached images and files is checked and then click on Clear browsing data. Again, close the browser completely - to clear the cache. This means that you only have to do this once! 01 March 2018

An option used to access two Research 4 Life programmes simultaneously is to open the web browser’s incognito window. This will not be cached in the previously opened browser. (Also was a problem with the previous authentication system) 01 March 2018

Displayed is incognito window for Google Chrome. 01 March 2018

Now opened is the login page for AGORA which looks identical to the Hinari login page. 01 March 2018

Hinari – Printing, Copying, Saving and Emailing Articles: Problems and Solutions 01 March 2018

Examples from: • The Lancet • Nature Publishing • High. Wire Press We will review how to 'print, copy, save or email articles' by looking at the options from three principal Hinari publishers. These issues can be complicated as they often also are 'Access' problems. 01 March 2018

In the initial example, we have accessed the Archive page of The Lancet via the same publisher. From this page, you can access PDF files, Email Articles or Download PDFs plus, if you click on the Title, you access the html version of the article that will be 'read' by your Web Browser. Note: in most cases, the Hinari Partner Publishers will have similar options for obtaining a copy of the full-text article. 01 March 2018

After selecting the Decade, Year or Issue, you can Preview, access the Full Text or download the article in PDF format Note: in most cases, the Hinari Partner Publishers will have similar options for obtaining a copy of the full-text article. 01 March 2018

We have accessed the HTML/full-text version of the article that is displayed by the Web browser. Also from this page, you can go to the PDF format. Note: The HTML version will include the hypertext links to footnotes and other articles and you can copy/paste from this option. The PDF version appears similar to a print copy. Once downloaded, you cannot copy/paste from this option. 01 March 2018

We have accessed the PDF version of the editorial titled Essential medicines pricing-reform needed. There are two useful options for obtaining a copy of this article: 1) Print (click to print this PDF file or pages from it) 2) Save (click to save this article to your computer or another location) 01 March 2018

We have clicked on the Print option and, in this case, the commands for a Canon IP 1600 printer appear. 01 March 2018

We have chosen the Save option. We have been directed to the hard drive of the computer (c: documents/ Hinari /). Another option would be to send the file to a flash drive that you have inserted into the computer. In either case, you will be able to save the PDF file and view the article at another time using Adobe Reader software. . 01 March 2018

We now will view some 'problems' when attempting to obtain a copy of an article plus discuss several options. In Nature, we have accessed an editorial titled 'Science Restored. ' You can note the similar functions: 1) Download PDF 2) Send to a friend Reminder – the Send to a friend option will not result in access to the fulltext article. 01 March 2018

We have attempted to access the PDF file and have ` come up with a blank page. Plus there appear to be no options/button to return to the previous page. What options do we have since we cannot access the PDF file in order to print it? 01 March 2018

We have two ways to return to the article: 1) hold down the ALT key and click on the left arrow key 2) return to Hinari via one of the tabs in Web browser. By displaying the History function, we can see the link to the PDF file (457511 b. pdf) and also the HTML/full-text article (Science restored: Article: Nature). Either way, we should be able to return to the article in Nature and 'save' it using the other options. 01 March 2018

We have accessed a recent volume of the American Journal of Epidemiology. Note that there is a FREE Full Text (PDF) option for copying the article. We now will discuss 'emergency' options for WHEN the PDF file cannot be opened and copied. 01 March 2018

One of the options is to create a screen capture of the text from what is displayed by the Web browser. This example has been transferred to a MS Word document. To obtain the complete article, you will need to make a number of screen captures. Also the blue hypertext links will not function. You can create a screen capture by clicking on the Print Screen key while viewing the webpage of the journal. Then paste (edit/paste or control/v) the material into a Word Processing document or Note. Pad and save the file on your computer or flash drive. 01 March 2018

In this final 'emergency' option starting from what is displayed by the Web browser, we have highlighted (click left mouse cursor and, to include the text, drag the mouse over the document). The material will become highlighted in blue and can be copied (edit/copy or control/c). Again, you will have to repeat the process several times. This method can result in extra material being copied and will need some cleaning and editing. 01 March 2018

To save the highlighted material, again paste (edit/paste or control/v) the material into a Word Processing or Note. Pad file and save the document to your computer or flash drive. Remember that these two 'copying emergencies' methods are used when the publisher's options (save, print or email) are not available. Reminder - If you cannot 'access' a full-text article, see the 'Access Problems and Solutions' document at: the beginning of this module. Updated: 2018 03 01 March 2018