Hillsboro YTP It Takes A Village Program Highlights

Hillsboro YTP: “It Takes A Village” Program Highlights February 16, 2017

Hillsboro YTP Work Experience Mission… ØTo help students become as independent as possible in the areas of: üemployment üindependent living. ØWe provide: üinstruction, coaching, and modeling ühard and soft skill area development.

YTP Philosophy… Emphasize putting forth: � quality work/effort/pace � student accountability � perspective taking � showing initiative and enthusiasm � accepting feedback (and making the change) in a positive and professional manner.

What we’ve learned… � From the employers’ point of view: ◦ Entry level Workers were not “work ready” �Dependability / accountability �Sense of urgency (work with purpose) �Initiative �Accept feedback �Cell phone use � No “system” that provided scaffolding of skill development � Students but… needed a work experience to develop skills, ◦ Some students were not ready for “prime time” - to be placed in a community work experience

Our Solution… � Develop a class that provides direct instruction in soft skill training � Develop a work experience system that scaffolds the learning environment toward authentic workplace standards ◦ Meet the student’s ability level ◦ Provide meaningful learning opportunities that increases in challenges as students gain skills ◦ Change the student, not the environment * Learn the employment readiness skill concepts in class, apply the skills independently in work experience

Pre-Employment Skill Training Classes Monday Morning: Tuesday Morning: Wednesday Thursday Friday Morning: Employment class Employment Lab Independent - Employer expect. -Paper process -Interviewing -Job search process -Disability disclosure Living Workplace Communication Individual appointments -Individual assistance Time Management Employment Lab -The brain & -Individual learners assistance -Meeting due dates -Organization & paper mgt. -Public transportation -Budgeting -Banking -Food Handlers -Phone skills Communication w/ -With supervisors -With co-workers -Coping strategies -Problem Solving Driver’s Study Money Handling -Group Instruction -Studying driver’s manual -Practice assessments -Counting money -Making change -Cash register skills -Customer service Job Keeping Individual appointments

Workplace Communication: Soft Skill Pre-Employment Training � Unit 1: What is Communication? � Unit 2: Character Traits to Success � Unit 3: Coping Strategies ◦ Listening & Paraphrasing ◦ Body Language & Personal Appearance ◦ Optimism ◦ Self-Control ◦ Grit ◦ ◦ Positive Work Attitude, Enthusiasm Dealing with Stress & Failure Maintaining Self-Control, Self-Talk, & Locus of Control Managing Anger & Anxiety

Workplace Communication � Unit 4: Supervisor Interactions � Unit 5: Co-Worker Interactions � Unit 6: Problem Solving & Handling Conflict ◦ ◦ ◦ ◦ Listening & Following Directions Accepting Feedback & Making Changes Asking for Help Managing Change Greetings & Goodbyes Conversations & Small Talk Work as a Team Player Communication Styles ◦ Problem Solving ◦ Handling Conflict in the Workplace

Cell Phone Problem: Lockers

Scaffolding Our Work Experience… • Purpose: To provide increasingly challenging opportunities to demonstrate work readiness skills (hard and soft) necessary to meet workplace standards for obtaining and maintaining entry level employment. • Student benefit: • Increases confidence level • Provides substantial resume content • Provides talking points for students in actual job interviews

YTP Work Experience Partnerships q Hillsboro School District –Nutrition Services –Facility Services –Custodial -Summer Work Crew (paid) -Tech Services (NEW!) -Transportation (no students to place at present) q Local Community Resources -Meals on Wheels -Oregon Food Bank -St. Vincent’s Food Pantry q Crust & Curry (local restaurant)

Work Experience Skill Scaffolding With Nutrition Services: H. S. wk exp. • Assesses work habits and attitudes • Fewer and lower expectations • More likely to change the environment to help student to succeed Attend preemployment class • Learn work readiness concepts • Develop a common work language • Demonstrate work readiness skills in class • Learn expectations of workplace • Develop successful work habits & attitude Smaller, slower kitchen • Expected skill level is more advanced than high school • Higher expectations • Expected to contribute • We train & supervise • Build desensitization & stamina • Shared space & supervision • Job coach monitors and connects with students & supervisors Larger, faster kitchen • Expected skill level is advanced • Student is able to multi-task • Student’s work quality and work pace meets industry standard • Student “owns” work space – works indep. • Intermittent site observations to maintain standards • Job coach monitors with supervisors • Job coaching with student is off-site, after shift • Student trainers

Work Experience Skill Scaffolding With Facilities: Attend preemployment classes • Learn work readiness concepts • Develop a common work language • Demonstrate work readiness skills in class • Learn expectations of workplace • Develop successful work habits & attitude Lunch recycling & clean up • YTP staff collaborates with custodial staff • Expected skill level not as demanding as a cafeteria kitchen • Work pace is important (being assessed), but is determined by the supervisor • Job coach monitors and connects with students & supervisors Paid part time summer custodial helper • Shared supervision of YTP staff and Facilities staff • YTP staff initially trains • Work hours are shorter • Stays at one work site • Job coach monitors and connects with students & supervisors Paid full time summer work crew • Work crews • Bulk of supervision is under Facilities • Facilities staff trains • Crew moves from site to site • Students work 10 hour shifts • Intermittent site observations to maintain standards • Job coach monitors and connects with students & supervisors

New Projects… � Doggie Biscuit Business ◦ Provides hard and soft skill development for students not yet ready for demands of a work experience site ◦ Controlled environment ◦ Allows for 100% YTP training, coaching, and monitoring ◦ Meets the student “where they’re at” � HSD Tech Services

Success Stories � Kate – passion for bakery � Michelle – former YTP participant now working at Goodwill ◦ Benefits of her work experiences ◦ Concepts learned from Workplace Communication class

Soft Skill Development Resources � W. A. G. E. S. Curriculum (purchased) � https: //www. amazon. com/W-G-S-Working- Employment/dp/1593180683 � Effective Workplace Communication (purchased) � http: //jist. emcp. com/effective-workplace- communication. html � Soft Skills to Pay the Bills website (free) � https: //www. dol. gov/odep/topics/youth/softskill s/ � Character Lab website (free) � https: //characterlab. org/tools/growth-mindset

Soft Skill Development Resources � Do 2 Learn website (purchased) � http: //do 2 learn. com/Job. TIPS/index. html � Ted Talk on Self-Control & Success (free, 6 minutes) � http: //www. ted. com/talks/joachim_de_posada_say s_don_t_eat_the_marshmallow_yet? language=en � Ted Talk on Grit (free, 6 minutes) � http: //www. ted. com/talks/angela_lee_duckworth_ grit_the_power_of_passion_and_perseverance

Soft Skill Development Resources � Simple Truths website (free, 3 – 5 minute various videos that get a point across) � http: //www. simpletruths. com/movies. html � Who Moved My Cheese video (free, 15 minutes) � https: //www. youtube. com/watch? v=j. OUe. HPS 8 A 8 g

Our Contact Information � Jennii Childs, Youth Transition Specialist � childsj@hsd. k 12. or. us � 503. 844. 1026 � Shelley Hawbecker, Transition Teacher � hawbecks@hsd. k 12. or. us � 503. 844. 1030 � Terri Nickens, Transition Teacher � nickenst@hsd. k 12. or. us � 503. 844. 1028