High Performing Teams Alison Keast Getting the Basics

High Performing Teams Alison Keast ‘Getting the Basics Right’ Specialist Lead Organisational Development, Leadership & Learning NHS Education for Scotland #AKISummit

What is this session about? • The characteristics commonly seen in high performing teams, and the dysfunctions which undermine them. • Identify sources of resilience for you and your collaborative team. #AKISummit

Examples of high performing teams #AKISummit

The Apple Pie analogy #AKISummit 1. Do you have clear objectives? 2. Are there interdependencies between the roles that require you to work together? 3. Do you meet regularly to review team performance?

Katzenbach and Smith definition #AKISummit “A team is a small number of people with complementary skills who are committed to a common purpose, a set of performance goals, and an approach for which they hold themselves mutually accountable. ”

5 Characteristics of High Performing Teams J. R. Katzenbach and D. K. Smith #AKISummit

Activity Individual Think about your collaborative team. Rate the team against each of the five characteristics using the following scale: • 3 – this is the key strength for this team • 2 – this characteristic is present but could develop further • 1 – this is an area of weakness and needs focussed attention Discuss at your tables What actions can you take to support the team? • To further develop a key strength • To improve an area of weakness #AKISummit

Look at this another way What stops teams from performing to their highest potential? #AKISummit

5 Dysfunctions of a Team Inattention to RESULTS #AKISummit

5 Dysfunctions of a Team #AKISummit Inattention to RESULTS Courage to be VULNERABLE

5 Capabilities of Resilience #AKISummit Perspective Connection Managing physical energy Roffey Park Institute (2014) Emotional Intelligence Purpose, Values and Strengths

5 Capabilities of Resilience Individually • Which capability do you feel MOST resilient in? • Which capability do you feel LEAST resilient in? • What action will you take to support yourself now? #AKISummit

Systems Thinking for Everyday Work #AKISummit

Systems Thinking for Everyday Work #AKISummit • Discuss your systems context and culture • What are you particularly good at as a collaborative? • What could you spend more time developing as a collaborative? • Decide on at least 1 clear action.