High Medium Low Probability of Occurrence Module 6

High Medium Low Probability of Occurrence Module 6 Reinforcement Activity Risk Management Low Medium High Magnitude of Impact © SHRM Module 6, Activity 1, Slide 1

Module 6 Reinforcement Activity Risk Management The vice president of HR for a mid-sized bank has listed four risks from the organization’s employment practices and from employees themselves: 1. Employees may commit fraud. 2. Employees may sue the company for violating their legal rights. 3. Employees may pose a risk to fellow employees in the workplace. 4. Employees may expose the bank to claims because they are not sufficiently skilled to explain more sophisticated investment products to customers. Suggest possible prevention strategies for each risk. © SHRM Module 6, Activity 1, Slide 2

Module 6 Reinforcement Activity Risk Management Risk Prevention Strategies Employees may commit fraud. © SHRM Module 6, Activity 1, Slide 3

Module 6 Reinforcement Activity Risk Management Risk Employees may commit fraud. Prevention Strategies Employ hiring checklists to ensure that references are confirmed and crosscheck potential employees in criminal databases. Work with internal auditors to establish control procedures and auditing schedules. Train managers to recognize signs that employees may be committing fraud. Rotate employees among different jobs every three months. © SHRM Module 6, Activity 1, Slide 4

Module 6 Reinforcement Activity Risk Management Risk Prevention Strategies Employees may sue the company for violating their legal rights. © SHRM Module 6, Activity 1, Slide 5

Module 6 Reinforcement Activity Risk Management Risk Employees may sue the company for violating their legal rights. Prevention Strategies HR should be sure that the company’s employment policies and handbooks are up-to-date and nondiscriminatory. Employees should receive training on company policies and processes. HR should have a process to deal with employee complaints and resolve them before they become an issue. The company should have EPLI to protect it in the event of litigation. © SHRM Module 6, Activity 1, Slide 6

Module 6 Reinforcement Activity Risk Management Risk Prevention Strategies Employees may pose a risk to fellow employees in the workplace. © SHRM Module 6, Activity 1, Slide 7

Module 6 Reinforcement Activity Risk Management Risk Prevention Strategies Employees may pose a risk Supervisors should be trained to to fellow employees in the recognize behavioral problems. workplace. The EAP program should be utilized to help employees with problems. HR should institute a rigorous referencechecking program to screen out potentially violent offenders. The company should develop and communicate a zero tolerance policy toward violence. © SHRM Module 6, Activity 1, Slide 8

Module 6 Reinforcement Activity Risk Management Risk Prevention Strategies Employees may expose the bank to claims because they are not sufficiently skilled to explain more sophisticated investment products to customers. © SHRM Module 6, Activity 1, Slide 9

Module 6 Reinforcement Activity Risk Management Risk Employees may expose the bank to claims because they are not sufficiently skilled to explain more sophisticated investment products to customers. Prevention Strategies Conduct a needs assessment to determine the skills that are needed to sell the investment products. Provide training for personal bankers. Develop marketing materials/sales tools that help explain the products. The company should have appropriate errors and omissions insurance to protect it in the event of litigation. © SHRM Module 6, Activity 1, Slide 10

Module 6 Reinforcement Activity OSHA Inspection Priorities First Imminent danger Second Fatalities and catastrophes Third Complaints Fourth Referrals Fifth Follow-ups Sixth Planned © SHRM Hazards that could cause death or serious physical harm Incidents that involve a death or hospitalization of 3 or more employees Allegations of hazards or violations Referrals of information from other agencies Checks for abatement of violations High-hazard industries or workplaces with high rates of injury and illness Module 6, Activity 2, Slide 11

Module 6 Reinforcement Activity OSHA Inspection Priorities First Imminent danger Second Fatalities and catastrophes Third Complaints Fourth Referrals Fifth Follow-ups Sixth Planned © SHRM Hazards that could cause death or serious physical harm Incidents that involve a death or hospitalization of 3 or more employees Allegations of hazards or violations Referrals of information from other agencies Boomtown Construction is hired to replace corroded oil pipelines for an oil refinery. An employee complains to a supervisor that the trench is dangerous and unstable. The supervisor takes no action, so the employee calls OSHA. Checks for abatement of violations High-hazard industries or workplaces with high rates of injury and illness Module 6, Activity 2, Slide 12

Module 6 Reinforcement Activity OSHA Inspection Priorities First Imminent danger Second Fatalities and catastrophes Third Complaints Fourth Referrals Fifth Follow-ups Sixth Planned © SHRM Hazards that could cause death or serious physical harm Incidents that involve a death or hospitalization of 3 or more employees Allegations of hazards or violations Referrals of information from other agencies Checks for abatement of violations Two employees for a commercial cleaning and window-washing service were fatally injured when they fell approximately 90 feet onto a cement courtyard. Both victims’ descent control devices and personal fall arrest systems were attached to a static line that failed. High-hazard industries or workplaces with high rates of injury and illness Module 6, Activity 2, Slide 13

Module 6 Reinforcement Activity OSHA Inspection Priorities First Imminent danger Second Fatalities and catastrophes Third Complaints Fourth Referrals Fifth Follow-ups Sixth Planned © SHRM Hazards that could cause death or serious physical harm Incidents that involve a death or hospitalization of 3 or more employees Allegations of hazards or violations Referrals of information from other agencies Warehousing Central experienced a higher-than -normal injury and illness rate. It has a DART (Days Away from work, Restricted work activity, and job Transfer) annual total of 20 per every 100 full-time employees. Checks for abatement of violations High-hazard industries or workplaces with high rates of injury and illness Module 6, Activity 2, Slide 14

Module 6 Reinforcement Activity OSHA Inspection Priorities First Imminent danger Second Fatalities and catastrophes Third Complaints Fourth Referrals Fifth Follow-ups Sixth Planned © SHRM Hazards that could cause death or serious physical harm Incidents that involve a death or hospitalization of 3 or more employees Allegations of hazards or violations Employees at Century Lumber Mill complain that mill equipment is not adequately protected and that the amount of sawdust in the air is causing irritation to workers. Referrals of information from other agencies Checks for abatement of violations High-hazard industries or workplaces with high rates of injury and illness Module 6, Activity 2, Slide 15