HEUG Seeding Questions www heug org HEUG Online
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HEUG Seeding Questions www. heug. org
HEUG. Online 101 What are seed questions and why do you need them? • Seed questions are conversation starters generated by your members/users to ensure adequate activity in your community • During the launch of an Open Forum, or a period of slower activity in the community, seed questions can help generate discussions and participation among users 2
HEUG. Online 101 What are seed questions and why do you need them? • • • Use to: launch an Open Forum, pick the conversation up during a period of slower activity in the community, introduce new topics related the field/industry Seed questions help generate discussions and participation among users. 3
HEUG. Online 101 Question types that work • Often, questions could use a bit of finessing in order to solicit further conversation… 4
HEUG. Online 101 Question Types that work Have a healthy mix of different types of questions, in terms of content and question format • Open-ended • • “What do you think about…? ” Low barrier to entry • • “Do you prefer [x] or [y]? ” Specific • • “How much do you spend on…? ” Personal • “Hi everyone! I’m new to this field and wanted to get your advice about…? ” 5
HEUG. Online 101 Tip Forum questions • Follow up on responses to continue the conversation • Take top questions from the webinars or community discussions and post to forums to engage the whole community over the forum 6
