Healthand and Safety Executive HSEs Management Standards for

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Healthand and. Safety Executive HSE’s Management Standards for work-related stress Debbie Thiara Senior Policy

Healthand and. Safety Executive HSE’s Management Standards for work-related stress Debbie Thiara Senior Policy Advisor HSE Health & Work Division Email: debbie. thiara@hse. gsi. gov. uk For more information visit www. hse. gov. uk/stress

What is work-related stress HSE definition: “…the adverse reaction people have to excessive pressures

What is work-related stress HSE definition: “…the adverse reaction people have to excessive pressures or other types of demand placed on them. ”

Scale of the problem • • 13. 8 million working days lost • Around

Scale of the problem • • 13. 8 million working days lost • Around 530, 000 individuals believed they were experiencing work-related stress at a level that was making them ill • Each case leads to an average of 29 days off work 245, 000 new cases of work-related stress, depression or anxiety reported in the previous 12 months

Labour Force Survey

Labour Force Survey

Work-related stress, depression & anxiety: Healthand and. Safety Industry Executive statistics Source: Labour Force

Work-related stress, depression & anxiety: Healthand and. Safety Industry Executive statistics Source: Labour Force Surveys, three year average 2004/05 to 2006/07

Work-related stress, depression & anxiety: Healthand and. Safety Executive Occupational group statistics Occupations with

Work-related stress, depression & anxiety: Healthand and. Safety Executive Occupational group statistics Occupations with high incidence (new cases) of work-related stress, depression and anxiety: Rate per 100, 000 employed Occupation Rate Health and social services managers 2270 Financial institution & office managers 1620 Protective service occupations 1350 Teaching & research professionals 1330 Managers in distribution, storage and retailing 1060 Business and public service professionals 1060 Administrative occupations in government 1050 All known occupations 680 Source: Labour Force Surveys, three year average 2004/05 to 2006/07 “ Teachers and research professionals are amongst the most high risk occupations for work-related stress ”

Work-related stress, depression & anxiety: Healthand and. Safety Stressful job statistics Executive “ More

Work-related stress, depression & anxiety: Healthand and. Safety Stressful job statistics Executive “ More education sector workers report having high-stress jobs than across all industry – the pattern over time is similar. ” Source: Psychosocial Working Conditions survey report 2007

Legal requirement • Duties under two pieces of legislation – Management of Health and

Legal requirement • Duties under two pieces of legislation – Management of Health and Safety at Work Regulations 1999 – The Health and Safety at Work etc Act 1974

The Management Standards • • • Demands Control Support Relationships Role Change

The Management Standards • • • Demands Control Support Relationships Role Change

Model of work stress Demands C U L T U R E Control Support

Model of work stress Demands C U L T U R E Control Support Role Relationship E M P L O Y E E S Change Palmer, Cooper & Thomas (2004) Individual symptoms: • Raised blood pressure • Sleep & gastrointestinal disturbance • Increase alcohol/ caffeine intake • Increased irritability & negative emotions • Back pain: tension • Palpitations; headaches Organisational Symptoms: • Increased sickness absence • Long hours culture • Increased staff turnover • Reduced staff performance • Reduced staff morale and loyalty • Increased hostility • Coronary heart disease • RSI • Depression & anxiety • Burnout • Increased overheads • Reduced profits • Increased accidents • Increased litigation

The Management Standards Approach HSG 218 (2007)

The Management Standards Approach HSG 218 (2007)

Stress Implementation Plan Ph ase 1 • • • Started April 2005 Approx 70

Stress Implementation Plan Ph ase 1 • • • Started April 2005 Approx 70 organisations from priority sectors Support from HSE inspectors, Occupational Psychologists, ACAS Senior Advisors

Stress Implementation Plan Ph ase 2 • • Series of workshops, Healthy Workplace Solutions

Stress Implementation Plan Ph ase 2 • • Series of workshops, Healthy Workplace Solutions From Sept 2006 to March 2007 Help and advice on the Management Standards Over 1480 delegates representing over 1000 organisations

Impact of the workshops • 56% agreed that the workshop has enabled them to

Impact of the workshops • 56% agreed that the workshop has enabled them to present a convincing case for managing sickness absence. • 72% agreed that the workshop gave them the knowledge they needed to take forward the management standards approach. • 62% agreed that the workshop enabled them to convince other managers that changes in the way they manage stress and sickness absence are necessary.

Stress Masterclasses Initial feedback – Overwhelming desire to take advantage of any help available

Stress Masterclasses Initial feedback – Overwhelming desire to take advantage of any help available – About 25% wanted to overcome difficulties in securing management commitment. – Around 80% were still at an early stage of securing management commitment. – 92% of delegates felt that at least some of their requirements had been met but more than half (52%) still had some unanswered questions.

New Guidance • Published in November 2007 • Aimed primarily at organisations of 50

New Guidance • Published in November 2007 • Aimed primarily at organisations of 50 people or more • Cost £ 10. 95 • But it does include a CD Rom!

Summary • Data suggests that the management of workrelated stress remains a challenge •

Summary • Data suggests that the management of workrelated stress remains a challenge • HSE will continue to work with others to promote the use of the Management Standards approach • Future focus will be on a more holistic approach to the issue of health at work

2008 and beyond • • • Further series of HWS workshops New revamped HSE

2008 and beyond • • • Further series of HWS workshops New revamped HSE stress webpages Targeting CEOs and Directors of public and private sector organisations with 500+ employees

Further information • Visit the HSE stress web pages www. hse. gov. uk/stress •

Further information • Visit the HSE stress web pages www. hse. gov. uk/stress • Email us: stressteam@hse. gsi. gov. uk