HEALTH SERVICES COUNSELING CENTER OVERVIEW Roles and Functions

HEALTH SERVICES & COUNSELING CENTER

OVERVIEW • Roles and Functions • HIPAA • Software • Medicat • Travax • Epocratese

ROLE AND FUNCTIONS HEALTH SERVICES • Michelle Bowdler – Senior Director of Health Services • Margaret Higham – Medical Director • Ian Wong – Director of Health Education • Kathleen O’Dea – Clinic Manager • Kathy Savage – Nurse Manager • Mina Levitsky – Lab Supervisor • Mary Daley – Business Office Manager

ROLES AND FUNCTIONS COUNSELING CENTER • Julie Ross – Director of the Counseling Center • Linda Escoll – Associate Director • Julie Jampel – Director of Training and Continuing Education • Marilyn Downs – Director of Outreach

HIPAA • Skillsoft Training • Please finish as soon as you can • Health Services Non-Disclosure and Privacy • Read and Sign document • “See / Hear Something, Don’t Say Anything” • IT Professionalism • Never knock or open a closed door

SOFTWARE • Base Build • Add-ons • Windows • Medicat via RDP • Office • Travax • Adobe Reader • Up-To-Date • Chrome • Epocrates • Firefox • Screw. Drivers (x 86 & X 64) • IE • CHA Link • VLC Player • LANDesk

MEDICAT • Medicat via RDP • Medicat is the Electronic Medical Records System • Refered to as EMR or EMS • Connects via RDP session • Medicat supplies usernames and passwords • Do not look in any record without authorization

OTHER SOFTWARE • Travax • Epocratese • Up-to-Date • Cambridge Health Alliance link • Screwdrivers • Lab. Daq • Quest Diagnostic

A WALK AROUND HEALTH • 3 Floor Health • Offices and Clinicians • 2 nd Floor (Main Floor) • Business Office and Reception Desk • Exam rooms • Doctors shared offices • 1 st floor • Lab • Health Education

A WALK AROUND COUNSELING CENTER • 1 st Floor • Front Desk – Cheryl Lee and Kathleen Breen • 2 nd Floor • Clinicians • 3 rd floor • Clinicians

A LITTLE BIT OF EVERYTHING ELSE • Safety • Wash Hands / Sanitize Hands • Wear a mask (If you’re sick) • Drills • Fire as well as police action drills • Normally on Wednesdays as they have staff meetings

REMINDERS • “See something, don’t say anything” - Respect Patient Privacy • Questions about tickets – Mary Daley / Cheryle Lee • Never knock or open a closed door

QUESTIONS?