HARD SKILLS Mercy Carmela U Daez BLIS III

HARD SKILLS Mercy Carmela U. Dañez BLIS – III

Hard Skills � Specific, teachable abilities that can be defined and measured. � are those you learn through on-the-job or institutional training. � are usually related to professional knowledge, tools, or techniques that allow us to work within our profession.

Hard Skills � Information Technology or IT Skills � Public Relation Skills � Communication Skills � Teaching and Presentation Skills � Professional Search Skills

Information Technology/ IT Skills � Continually develops skills in using technological tools. � Finds ways to remove technological barriers and facilitates information access for patrons. � Uses technology to contribute to value-added products, such as bibliographies, databases and Web pages. � Functions creatively in a Web-based environment.

Public Relation Skills � A distinctive management function which helps establishing and maintain mutual lines of communications, understanding, acceptance, and cooperation between an organization and its publics on whom its success or failure depends. � To communicate essence of the library to the appropriate audience, to whom it has so much to offer and to fix the idea in their minds that the library is source of incalculable value.

Communication Skills � Uses effective team process skills to develop and achieve organizational goals, and to work collaboratively with all levels of library staff. � Communicates openly, directly, clearly, and respectfully with customers and colleagues. � Demonstrates active listening skills with customers and colleagues. � Focuses on solutions, rather than problems.

Teaching and Presentation Skills Develops and practices readers’ advisory skills to promote reading for every age and reading level. � Increases awareness of the role of libraries and librarians in information literacy. � Comfortably presents information in a clear and engaging manner, in dealing with customers oneon-one or groups, in formal and informal settings. � Uses a variety of presentation techniques to convey information to people with different learning styles. �

Professional Search Skills � Capable of finding and evaluating the information resources best suited for answering specific questions in a variety of subject areas. � Understands the structure and organization of information in a variety of disciplines and formats. � Expertly searches catalogs, databases and Internet sources

Thank You MCPRETTY -