Handout 5 If you only take one thing

Handout 5 If you only take one thing away from today. . Empathy is the core of Leadership Treat others as you would like to be treated!!! 1

Handout 5 Summary – A Checklist for leadership & change 1. Don’t waste time wondering about the following questions: – Am I changing, in mind, body and behavior? – Is my organization changing? 2. Keep asking and finding answers to these questions. – In what directions am I changing? Growth? Deterioration? – In what directions is my work team changing? – What is the speed and consequences of those changes? – What will I do to monitor the changes in myself and the people for whom I am responsible – How will I obtain accurate evidence to show whether my influences stimulate and sustain improvement, enhancement, health and achievement in those people and in myself or whether they have negative consequences for them? 3. All managers and leaders change their colleagues, for better or for worse – The most successful leaders discern potentials in their colleagues which those people have not yet discovered – They then establish conditions which enable those people to transform their hidden potentials into demonstrated capacities 4. Reflect on the A and Z person you identified in the “Leaders I Have Known” exercise – Most gratefully remember their A leaders as a person who heloed them grow and Z as a regrettable influence 1. Aim to be an A leader yourself – Learn to display all the skills displayed by those outstanding leaders • Concentrate on the personal characteristics you can improve – Care of your body – Intellectual skills, such as remembering, concentrating, thinking, reasoning 2. Verbal fluency, accuracy and spontaneity 3. Time management &Technical proficiency 4. Professional growth 5. Insight into your effects on others & demonstrated empathy 4. Tolerance for stress 1. Setting and achieving goals 2